I had to go for a car insurance claim of United India Insurance through Policy Bazaar. The PB team (Shweta PW44659) remained in continuous touch for a smooth processing of the claim However, the I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Compare insurance policies offered by various insurers in India & buy insurance policy online. Get instant quotes & save huge on insurance premiums
Plot No 119, Sector 44 , 122003, Gurugram, India
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bhavna was very helpful and closed my issues proactive

Reply from Policybazaar
Its only made for those need some small insurance plans in quick. Do not ever buy any ULIP plans, mutual funds combos any. I stuck in an HDFC ULIP for 5 years and just get my invested money back. The growth is literrally zero. The terms are very unhealthy for investers. take very care lads !

Reply from Policybazaar
From policy bazaar mr.Shanu jaiswal PW71399 is too helpful for my claim.

Reply from Policybazaar
Good assistance for claim process and provide smoth experience for same.

Reply from Policybazaar
Better to to get the insurance directly from the inusrance company rather than Policy Bazaar , no customer support , no ease of transaction nothing

Reply from Policybazaar
Be careful with this company. They used to offer many things and at the end, they don’t comply. They offered a 1.000 aed Amazon voucher if I purchase the ADNIC gold health insurance with them and after more than 2 months, they disappeared. No replying via email, WhatsApp nor phone calls. Only sending automated email message, regretting the situation bot nos resolving it. BE CAREFUL WITH THEIR FALSE PROMISES!!
Horrible experience
After u pay for the insurance they stop responding
And they give u pb benefits
Just to pay for the insurance
After that u realize that all is fake

Reply from Policybazaar
Great customer support. Shout out to Kashish Gupta, my RM.

Reply from Policybazaar
The customer support was good ... ms Geeta negi was very helpful.

Reply from Policybazaar
Recently I tried to buy health insurance for my mother from Niva bupa and Policy Bazaar came in as an aggregator and provided very competitive pricing and I did purchased the policy from PB. Later in the review process from Niva Bupa I was told to cover from Day 1 need to pay an addition of Rs 5,700+ which again matches to other price provided. So in my case I was forced to go through PB instead I would have purchased the same policy from the Niva Bupa Directly w/o middle man. So guys be careful on taking the policy.

Reply from Policybazaar
Best service
Very supportive useful and best guidance to settle death claim and take follow up regularly.
Thanks to life term claim department.

Reply from Policybazaar
Bit delayed but ultimately the claim was settled

Reply from Policybazaar
Ms.shweta(pw44659) has been very polite and his services has been very great full to ours,by following up the customer insurance vehicle of policy bazaar,And we are very thankful to ours regarding payment details.very Excellent followups all our insurance company will be peaceful.

Reply from Policybazaar
I recently had an outstanding experience with PolicyBazaar’s claim support team. From the moment I raised my claim, the entire process was handled with great professionalism and clarity. Their team guided me step-by-step, regularly followed up, and ensured all documentation was completed without any confusion.
What impressed me the most was their quick response time and genuinely supportive attitude. They coordinated smoothly with the insurer and helped get my claim processed much faster than I expected. The transparency, guidance, and customer-first approach made the whole experience stress-free.
Overall, I’m extremely satisfied with PolicyBazaar’s claim assistance. Highly recommended for anyone looking for reliable support during crucial times. Excellent service!

Reply from Policybazaar
Good follow up by Geeta Negi pw43566, hassle free claim experience

Reply from Policybazaar

Reply from Policybazaar
Good experience policy Bazaar
And comparative person

Reply from Policybazaar
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.