I had to go for a car insurance claim of United India Insurance through Policy Bazaar. The PB team (Shweta PW44659) remained in continuous touch for a smooth processing of the claim However, the I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Compare insurance policies offered by various insurers in India & buy insurance policy online. Get instant quotes & save huge on insurance premiums
Plot No 119, Sector 44 , 122003, Gurugram, India
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
#Policybazar employee code pw74242 vishal
Service is good Vishal done his job very well

Reply from Policybazaar
I am happy with Policy Bazar in handling my claim settlement process with a good help and follow-up by employee Shweta Emp Id: PW44659.

Reply from Policybazaar

Reply from Policybazaar
Possibly the single worst service I have ever paid for - paid in full for a policy, they then got all the details of my car wrong (even after sharing all the correct details with them), meaning I wasted multiple hours sat at garage unable to drive away the car I had bought and will have to come back tomorrow instead - they then said they couldn’t insure me at all with the current insurer so had effectively mis sold me a policy which never existed - phone support does not answer at all and the web agency’s literally don’t listen to anything you say - literally the worst company I have ever ever ever had the displeasure of dealing with - it is almost hard to believe how bad the service is

Reply from Policybazaar
#pb payal kumari PW60643 Excellent conversation

Reply from Policybazaar
Shaweta employee ID PW44659
Excellent job done

Reply from Policybazaar
Policybazaar does not even deserve 1 star. They committed a massive blunder regarding my car's Insured Declared Value (IDV). After agreeing on a specific car value, the policy was issued with a value less than 30% of what was originally promised. This is a blatant misrepresentation of terms and an unacceptable breach of trust.
I am extremely fortunate that I caught this discrepancy before registering my vehicle, or I would have been severely underinsured. Despite raising an urgent complaint, they are demanding a 48–72 hour resolution window, which is useless when I need to renew my registration today.
I will not let this gross negligence slide. I am officially escalating this matter to Sanadak (the UAE's Sanadak Ombudsman Unit for insurance) and the Central Bank of the UAE (CBUAE) for deceptive conduct. If this is not resolved immediately, I will be pursuing formal legal action to hold them accountable. Save yourself the stress and avoid this company at all costs.

Reply from Policybazaar
They helpedmea lot.this policy was very helpful you should get one too good policybazzaar good

Reply from Policybazaar
Kumar Shanu jaiswal
Code pb71399
Was very good
Keep it up
Thanks so much for your help

Reply from Policybazaar
Kashish was really helpful n supportive in updating my details in Policy.

Reply from Policybazaar
It was nice talking to Miss Kashish Gupta Emp. Code PW51147

Reply from Policybazaar
I had small quary regarding my policy ,I messaged to Relationship Manager Mr Shev Khan PW56224. He gave quick response n made me satisfied.
Thanks a lot

Reply from Policybazaar
# Riya #
PW67922
Riya help me policy issuance journey very effortlessly , good service provide by policy bazaar.

Reply from Policybazaar
Very nice service from the claim team. They helped me in the claim processing. All should take term plans.

Reply from Policybazaar
Truely happy with the services… Bittu sir really helped me with overall procedure… commendable job.. appreciate efforts..

Reply from Policybazaar
Shani Jaiswal ( PW71399 ) is very co operative & helpful in getting me put of stuck situation.

Reply from Policybazaar
The advisor: pw55472: Irfan was very helpful, explained all the requirements and documents required, the process was smooth

Reply from Policybazaar
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.