Polly Products Reviews 

89
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Always a pleasure doing business with the staff at Polly Products. They are wonderful in all our dealings with their whole team. Thanks Prayeri Harrison Out of Africa Wildlife Park

Company replied

Rated 5 out of 5 stars

Please refer to the quoted statement under "Bat Houses" in the company's product review section; identified as "Mike D."

Company replied

Rated 5 out of 5 stars

This is my second purchase from Polly Products. Each has been absolutely perfect. Everything ordered came in perfectly. Quality of product is excellent. Customer service is top notch. Pricing is very... See more

Company replied

Rated 5 out of 5 stars

The bench we ordered for my parents’ 50th wedding anniversary turned out to be the best gift! The personalized message on the front is priceless - mom and dad placed it on their porch and sat on it of... See more

Company replied

Company details

  1. Manufacturer
  2. Outdoor Furniture Store
  3. Playground Equipment Supplier

Information provided by various external sources

ABOUT - We are proud to supply expertly crafted, 100% recycled plastic products to the marketplace. Our environmentally responsible furnishings provide durable, maintenance-free alternatives for you to enjoy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(89)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality products every time

Quality products every time. Solid, well made, well designed, and beautiful. Really great outdoor furniture.

August 19, 2019
Unprompted review
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Reply from Polly Products

Thank you for taking the time to share your wonderful review, Ronald. We are so happy to serve you again and appreciate you choosing Polly Products. Until we meet again, take care!

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Rated 5 out of 5 stars

Great product !!

August 16, 2019
Unprompted review
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Reply from Polly Products

We're glad you're happy with it, Laureen. Thanks so much for your review. We appreciate your feedback.

Rated 5 out of 5 stars

Well done Polly Products!

The bench is really wonderful and the customer service is the best! Would never have chosen the bench we ordered if not for customer service offering suggestions and patiently working on the details! I would highly recommend Polly Products.

August 15, 2019
Unprompted review
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Reply from Polly Products

Thank you, Karen. Your bench is AWESOME and the inlay really makes it stand out. We're hoping to be able to share a picture of it as an example of what can be done. Thanks again for choosing Polly Products!

Rated 5 out of 5 stars

Thank you so much for the wonderful job…

Thank you so much for the wonderful job on my bench. It turned out perfectly. Thank you so much!!! I am not alone...there are four other Polly product benches on our golf course and all are beautiful.

August 15, 2019
Unprompted review
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Reply from Polly Products

That is great to hear! Thanks so much for your review, Bill, and for donating a bench to the golf course. We really appreciate you trusting us with your business.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I emailed a special request to have my order delivered ASAP to meet an urgent deadline. They were able to fabricate and deliver my order within my narrow time frame, and followed up with me several times to ensure I had updates on the expected delivery date!

August 15, 2019
Unprompted review
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Reply from Polly Products

Thank you, Megan! We're glad we were able to make the deadline and appreciate you sharing your experience. Happy customers is always our goal.

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Rated 5 out of 5 stars

They are comfortable fairly easy to…

They are comfortable fairly easy to assemble and sturdy. Everyone loves them so far.

August 14, 2019
Unprompted review
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Reply from Polly Products

Thank you. We appreciate your review and are pleased to hear everyone is happy!

Rated 5 out of 5 stars

Always helpful and friendly

Always helpful and friendly. Helps me with solutions.

August 14, 2019
Unprompted review
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Reply from Polly Products

Thank you, James. We really appreciate you!

Rated 5 out of 5 stars

Very well made products!

August 14, 2019
Unprompted review
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Reply from Polly Products

That is very kind, Daniel, and we're happy to hear you think so, too! Thank you so much for your review, and we hope we can be of service to you again.

Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and experience throughout the entire process.

August 14, 2019
Unprompted review
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Reply from Polly Products

Thank you, Sue. We sincerely appreciate your review and your trust in us to create the beautiful memorial benches. Great to hear that our customer service team rocks!

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Rated 5 out of 5 stars

Awesome company!

Awesome company!! They were extremely helpful with advice, polite and accommodating when I called to order picnic tables. Same when I went to pick them up with a not-quite-big-enough trailer. They offered to reconfigure and rewrap the boxes so they fit in the trailer. Above and beyond with customer service both on phone and in person. I would highly recommend this company and I love that they use recycled plastic for materials.

August 8, 2019
Unprompted review
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Reply from Polly Products

Thanks so much, Kate. We care about your experience every step of the way and are really happy to hear yours went so well. And you're right - we use ONLY recycled plastic so you can be proud of being part of the solution!

Rated 5 out of 5 stars

Very accommodating

Very accommodating! Got us exactly what we wanted!

August 5, 2019
Unprompted review
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Reply from Polly Products

Thank you for reviewing us, Becky. You weren't so bad yourself! Your bench really did turn out beautiful. Thanks for allowing us the honor of making that for you.

Rated 5 out of 5 stars

Definitely choose Polly Products, hands down!

i would recommend Polly Products to absolutely every single person i know!! Their customer service department goes above and beyond to keep you in the loop of every detail of your order and i even heard from three different people via phone calls and emails to ensure i understood where and when my product was and would be arriving to me. My case was a special one that involved a memory bench needed in a very delicate time frame and they went ABOVE and BEYOND to make sure i got it on time for the event i had hoped for even though it was slated to arrive a week later than i really needed it. Not only did it arrive exactly when the tracking said it would, but it arrived in pristine condition and was absolutely stunning - everyone loved it, especially the person whose brother it was in memory of. Thank you Polly Products for providing both an incredible product and an absolutely wonderful service team to work with!! A++++

August 1, 2019
Unprompted review
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Reply from Polly Products

What a wonderful review, Melanie! We are so happy everything worked out so well and the family loved it. Something so precious SHOULD be perfect. Thank you for taking the time to share your thoughts.

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Rated 5 out of 5 stars

kilkare Community Association

Love the table we purchased at Polly Products. They look great and were easy to put together.

July 26, 2019
Unprompted review
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Reply from Polly Products

Thanks so much, Steve! We really appreciate the Kilkare Community for your repeat business of our Polly Tuff Easy Access tables. Enjoy!

Rated 5 out of 5 stars

I ordered a Bench in memory of my…

I ordered a Bench in memory of my daughter and discovered a small error in punctuation. Polly Products customer care made the correction for me without any hassle. A few days later I changed my mind as to the board color and again they made the change for me.
This has been a really great experience dealing with people who really care about satisfying their customers.

July 17, 2019
Unprompted review
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Reply from Polly Products

We are so happy to have been able to help you with those changes, especially on something so important. Thank you for trusting us with your memorial, Mr. Underwood. It is our honor.

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Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about Poly Prods. I’ ve made two purchase , both with nothing but the best results.
Totally recommend this company.

July 3, 2019
Unprompted review
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Reply from Polly Products

That is the best news we could hope for, George! Thanks so much for your review and we sincerely appreciate your loyalty.

Rated 5 out of 5 stars

Good product

Good product, well made, good response from company and helpful staff.

July 1, 2019
Unprompted review
Polly Products logo

Reply from Polly Products

Thank you for your review, Mary Ann. We are so happy to hear you're pleased with your purchase.

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