Polly Products Reviews 

89
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Always a pleasure doing business with the staff at Polly Products. They are wonderful in all our dealings with their whole team. Thanks Prayeri Harrison Out of Africa Wildlife Park

Company replied

Rated 5 out of 5 stars

Please refer to the quoted statement under "Bat Houses" in the company's product review section; identified as "Mike D."

Company replied

Rated 5 out of 5 stars

This is my second purchase from Polly Products. Each has been absolutely perfect. Everything ordered came in perfectly. Quality of product is excellent. Customer service is top notch. Pricing is very... See more

Company replied

Rated 5 out of 5 stars

The bench we ordered for my parents’ 50th wedding anniversary turned out to be the best gift! The personalized message on the front is priceless - mom and dad placed it on their porch and sat on it of... See more

Company replied

Company details

  1. Manufacturer
  2. Outdoor Furniture Store
  3. Playground Equipment Supplier

Information provided by various external sources

ABOUT - We are proud to supply expertly crafted, 100% recycled plastic products to the marketplace. Our environmentally responsible furnishings provide durable, maintenance-free alternatives for you to enjoy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(89)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

We were very happy with our bench

We were very happy with our bench. The workmanship was fantastic,. and will last a very long time.

June 21, 2019
Unprompted review
Polly Products logo

Reply from Polly Products

Thank you so much, Michael. It makes us happy to hear you're pleased with your bench and yes, it will serve you well for many, many years. We appreciate your taking the time to share your experience.

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Rated 5 out of 5 stars

Working with Polly Products is easy

Working with Polly Products is easy. Lisa Manni in Customer Service makes the whole ordering process simple and effortless. She is a great representative for the company. We have ordered a number of benches from Polly and are very pleased with them.

June 18, 2019
Unprompted review
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Reply from Polly Products

That's one of our goals, Charles, to make it easy on our customers. Lisa has mad skills with customizing benches! We appreciate your time to share your review and thank you for being a loyal customer.

Rated 5 out of 5 stars

Thank you

Thank you! Your product looks ever nice.

June 18, 2019
Unprompted review
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Reply from Polly Products

Thank you, Kathy. We hope your community will appreciate and utilize the Pet Waste Station. :)

Rated 5 out of 5 stars

This was the easiest order I ever had…

This was the easiest order I ever had to do. It took all of 15 minutes at most and everyone was knowedgable and courteous and friendly. I will be happy to use them again.

June 18, 2019
Unprompted review
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Reply from Polly Products

We are so happy to have been chosen to help you, and appreciate hearing we took good care of your trust. Thanks so much for your review, Rosemary.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, We were on a deadline and they were able to get the bench delivered to us in just a few weeks!!!!

June 17, 2019
Unprompted review
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Reply from Polly Products

Thank you so much, Gloria. We're happy we were able to make that happen for you!

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Rated 5 out of 5 stars

This is my second purchase from Polly…

This is my second purchase from Polly Products. Each has been absolutely perfect. Everything ordered came in perfectly. Quality of product is excellent. Customer service is top notch. Pricing is very fair. There are other companies that sell similar products but I wouldn't go anywhere else.

June 4, 2019
Unprompted review
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Reply from Polly Products

Thank you so much for your repeat business and glowing review. You've covered all the bases and we thank you for sharing your experience.

Rated 5 out of 5 stars

Great products

Great products. They stand up to the beach environment better than anything else we have tried.

June 4, 2019
Unprompted review
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Reply from Polly Products

Yeah, we love the beach! Thank you for your patronage and kind review, Lawrence. We appreciate both.

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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. One of the boards on my husband's memorial bench was defective and was replaced at no charge.

June 3, 2019
Unprompted review
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Reply from Polly Products

Hi, Cheryl. Again, we're sorry for the inconvenience but happy to make things right for you. Thank you for your cooperation in boxing the 'oops board' so we could bring it back for recycling. Trust is earned by promises kept. Thanks for giving us that chance, Cheryl.

Rated 5 out of 5 stars

Great choice for an Eagle Scout Project!

These benches were a great choice for my son's Eagle Scout Project. The benches arrived in record time, the pieces were well-constructed and easy for 15-year-old Boy Scouts to put together. The Polly Products staff was great to work with and I also received a Boy Scout discount.

June 3, 2019
Unprompted review
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Reply from Polly Products

Great to hear that your son's project was successful. We really appreciate being chosen to be a part of it. Thank you!

Rated 5 out of 5 stars

Post 144 is very happy with your…

Post 144 is very happy with your benches. We have purchased 7 benches so far and plan to do more in the future. Thank you for the good workmanship. Jake

May 29, 2019
Unprompted review
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Reply from Polly Products

Hello, Jake. We are thrilled to hear you and Post 144 are happy with your benches. Remember we are always here if there is anything we need to take care of for you! And thank you for your review. :)

Rated 5 out of 5 stars

This company is amazing!

This company is amazing!! I can't recommend them enough!

May 20, 2019
Unprompted review
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Reply from Polly Products

Hey, Shane! Hope your students are enjoying the bench, because it should be around for a long, long time! Thanks for your vote of confidence, we really appreciate it.

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Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. Great quality!

May 20, 2019
Unprompted review
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Reply from Polly Products

Thanks, Juan! Glad to hear your memorial arrived in time, and we appreciate your kind words! Hope to hear from you again.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, worked with me to get my order shipped as quick as possible, and I really appreciate their Military/Veteran discount.

May 13, 2019
Unprompted review
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Reply from Polly Products

First, thank you so much for your sacrifices in service. The discount can't begin to repay our veterans and active duty service personnel, but it's the least we can do to support you.
We're happy to hear you're pleased with your order and the process. Thanks for sharing and hope to work with you again!

Rated 5 out of 5 stars

Polly products

you will never find a better company to help you with your design my experience with the office personnel their workers and designers was over the top thank you

May 4, 2019
Unprompted review
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Reply from Polly Products

We are so pleased to hear you had a great experience working with us, Linda. Thanks so much for sharing it and your kind words. You've made the day for our design staff!

Rated 5 out of 5 stars

Product was shipped quicker than…

Product was shipped quicker than expected (good!), was very heavy duty and colors matched the descriptions. Have had many positive comments from neighbors and look forward to many years of "satisfied seating!"

May 2, 2019
Unprompted review
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Reply from Polly Products

Great news, Scott! We appreciate hearing we're doing right by you. Thanks so much for your review and for choosing Polly Products.

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Rated 5 out of 5 stars

Wow! Thousands of recycled bottles in my table!

We have had our table since last summer, 2018. Love it! Looks great on our patio, with an umbrella. Will keep this company in mind for other home needs.

April 20, 2019
Unprompted review
Polly Products logo

Reply from Polly Products

Thank you so much Alice, we appreciate hearing your experience! We hope you enjoy the wonderful table for many more years and thank you for choosing Polly Products! Buying recycled is recycling!

Rated 5 out of 5 stars

Happiness on a bench.

I contacted polly products with an outdated catalog, never having ordered a bench before in my life. The knowledgable rep. talked me through it and was very patient. Everyone was extremely happy with the bench and the engraving on it.

April 20, 2019
Unprompted review
Polly Products logo

Reply from Polly Products

Thank you for sharing your experience Kathryn, we love to hear that the bench made everyone happy! We are always more than happy to help. Thank you for choosing Polly Products and keep recycling!

Rated 5 out of 5 stars

Great bench!

Great bench, its heavy-duty, easy to assemble and looks great!

April 13, 2019
Unprompted review
Polly Products logo

Reply from Polly Products

Thanks for taking the time to share your great review, Joe! We sincerely appreciate it.

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