Pommier Furniture Reviews 

164
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, stating that the handmade wooden furniture looks stunning and feels extremely sturdy. Reviewers also mention the wonderful design, beautiful finish, and the helpfulness of the support team during their purchases. Though some customers noted that delivery times can be quite long due to the handmade nature of the products, the support team remains responsive when resolving issues. However, a small portion of people felt frustrated when dealing with unexpected import taxes or occasional transit damages upon arrival. Despite these hurdles, buyers remain deeply satisfied with the overall quality and stunning aesthetic of their new items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning design and... See more

Quality

Reviewers mention positive feedback about quality, praising the outstanding craftsmanship, solid materials,... See more

Customer service

Users describe positive interactions with customer service, highlighting professional communication and quick... See more

Delivery service

Customers had ambiguous experiences with delivery service. Some consumers noted that shipments arrived right... See more

Order

Clients share ambiguous opinions on order experiences, balancing delight with frustration. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased a set of handmade wooden chairs and are very happy with them. Simonida took the time to help us choose the perfect model and fabric color, which made the whole process much ea... See more

Rated 5 out of 5 stars

I ordered 6 Mosso chairs in walnut. Truly an exceptional craftsmanship I must say. Extremely well packaged and arrived in Sweden without a single dent. the communication with the company was good thro... See more

Rated 5 out of 5 stars

High quality products and the products are really something you don't see anywhere else. Very personal contact, always helpfull and the package is very solid protected. Also no unnessery assemble of t... See more

Rated 5 out of 5 stars

We bought a pair of Otto dining chairs based on the website description and photography. There was quite a long lead time. The chairs arrived very well packaged, however there must have been a colossa... See more


4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful furniture and great service

Beautiful furniture and great customer service. We ordered 2 Rocco bar chairs and 1 Cotto arm chair, and are very happy with all three products. They look very modern and classy. Shipment takes some time, but it the end all worth it!

January 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great products & services

We are very pleased with the products and the buying experience . We ordered 4 (otto) chairs which arrived within schedule. Unforunatelly, one arrived broken but a replacement was sent quickly. Very competitive price at a premium quality/design. Highly recommended!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

High quality furniture!

We received our B structure in walnut earlier this week and we were amazed by the details that went into the packaging.

The quality of the item, produced in Serbia, is similar to what we have from Bosnian Artisan and Zanat.

Assembling the structure was straightforward and everything fitted like it should!

It took a bit longer than promised and expected for Pommier to ship our order, but the communication was very pleasant.

We would definitely re-order from Pommier in the future!

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome high-quality shelf!

Awesome high-quality shelf!! Love the D Extended Structure shelf. I bought ut with the goal of having a lightweight desk solution that looks nice. And I have to say that I am more than happy with what I got, even uf I had to wait about one or two weeks longer than expected.
The only negative thing I want to mention is that the 4 screws and rawplugs were different from each other. I got 3 flat rawplugs and one that would stick out of the wall, which caused the shelf to not be flat to the wall. I got new rawplugs at mz local retailer to quickly resolve that isaue. Now I have a stable solution, that is nice to look at and great to do work on.
Thanks!!!

December 9, 2024
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Rated 5 out of 5 stars

Cotto armchair, Otto & Mosso

I’ve been using the Cotto armchair, 2 Mosso and 2 Otto chairs from Pommier for a year now, and I’m really happy with them! The design is stylish and timeless, the materials feel high-quality, and they’ve held up perfectly. These pieces bring so much comfort and elegance to my home. Highly recommend!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

This company runs fake discounts

This company runs fake discounts; they increase their products prices along with increasing their discount to make you feel like you're saving more on the same product.
For example; nowadays they have a table called "Orèl" which starts from €4,160 and they offer you 60% discount. Back in April same year, they had the same table starting from €3,000 with 50% discount ! they run discounts all the time and just play around with their prices accordingly to get the same or even more at the end. If you don't believe me there are a lot of websites online that takes snapshots of websites at different points in time
Edit: after their reply and more research and observation it turned out I was not correct. Prices didn't change

November 28, 2024
Unprompted review
Pommier Furniture logo

Reply from Pommier Furniture

We must say that your claims are absolutely incorrect, as we rarely change our prices, and only when a significant factor that directly impacts costs increases (such as the price of wood, upholstery materials, delivery costs, etc.).

Our company is founded and fully dedicated to the idea of offering our customers furniture at reasonable prices. We are the only company on the market that does not work with intermediaries or furniture showrooms, allowing us to provide our customers with the best possible prices. This is achievable only through direct sales on our website, which is why this is our sole sales model.

The Orel table you mentioned was priced at €3000 in April because, at that time, we offered a 120x80cm version of the table. Since then, this size has been discontinued due to low demand. Our website displays prices starting from the smallest available size to the largest (showing the smallest size price first). We rarely change our prices, and when we do, it’s solely due to changes in material costs.

We are absolutely confident—and can guarantee—that we offer the lowest price for the quality we provide. You can compare the prices of handmade solid wood furniture online and see that furniture of our quality typically costs at least 2–3 times more. This is because of the high profits those companies make, along with the commissions for intermediaries, resellers, and showrooms.

In the 10 years we’ve been in business (which can be verified on Instagram by checking when our first post was published), we have never had an unsatisfied customer, as reflected in the reviews we receive here and on Instagram. Our mission is to ensure that every customer is happy. In the rare case of an issue, such as a damaged item, we prioritize replacing it as quickly as possible.

We hope you’ll have the opportunity to enjoy our furniture and enhance your home with Pommier’s handcrafted solid wood pieces.

Rated 5 out of 5 stars

First let me say we are truly very…

First let me say we are truly very happy with our beautiful barstools.

We wanted to order barstools but were not sure about the fabric colors on the website. Monica went out of her way to send me pictures of how the fabric would look in daylight against the oak we wanted.
Sadly things went a little messy with shipping but those things were mostly to blame on Post NL, the Dutch carrier.

When the stools came and we wanted to assemble them we didn’t have the right screws. They were too long. It took me a few emails to customer services but after communicating the problem they sent us the right screws.

So I had a few times I really needed to email a few times for customer services to get back to me. But the tone was always friendly and everyone’s been really helpful. Thank you Monica.

My impression is that Pommier is still a small company with passionate people who want to make good quality and beautiful furniture. So even with the hiccups in contacting them I want to give them a five star rating.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

My Mosso/Cotto Armchairs…

Purchasing my Mosso/Cotto Armchairs by Charles Pommier was an enjoyable experience from first contact to delivery. I am writing this review from the comfort of my new chair (and its friend), here in Tasmania, Australia. The company was very responsive to my multiple requests and the chairs arrived to the anticipated time framework, well packaged and a joy to locate them in our lounge room.

October 14, 2024
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Rated 5 out of 5 stars

Extremely beautiful chairs - Extremely good service

We have just received 4 Mosso and 4 Otto Chairs, and we are extremely happy with the result!! The chairs have a slick moderne design, the wood is smooth as silk, and the quality is top-end.
We were a bit concerned to order chairs online, but the service and the support of Pommier Funiture have been spotless. I will highly recommend this company!

August 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Superb "egg chairs" - thank you!

I am extremely satisfied with the "egg chairs" I just received. The packaging was very well made. The team at Charlie Pommier was always available to discuss options, colours, materials and also a change in order details soon after I made my order.

The chairs look beautiful and strong. I appreciate the quality of the walnut and the finishing. I hope I will be able to enjoy these chairs for many years.

In my opinion these chairs are on par or better in quality than other (more expensive) alternatives I have seen in high end furniture shops in central London.

Thank you very much to the team!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible armchairs!

We just received Cotto armchairs and couldnt be happier. They are incredibly comfortable and attention to details is exceptional. Highly recommend!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

We absolutely love our new Otto chairs

We absolutely love our new Otto chairs! They're incredibly comfortable, stylish, and look far more expensive than they actually were. Highly recommend!

I would also like to say a special thank you to Monica who helped us with the delivery. She was very professional and efficient. She made sure that the chair was delivered safely and on time. I would highly recommend Pommier Furniture to anyone looking for a high-quality, handmade chair.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

A buddy recommended this company to me…

A buddy recommended this company to me and I was a bit skeptical especially with the delivery but rolled the dice on this one. Glad I did! Got the Mosso comfort chair and delivery was faster than expected. Very careful and professional. Gonna get the Orel table for my kitchen. Wish I just got it in the first place lol. The pricing was also fair! My boy was looking out for me! Very pleased! USA 🇺🇸

February 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Orel table

Wow! We've received a walnut dinner table! Our family is eagerly looking forward to sharing meals and the quality surpasses our expectations. The walnut color seamlessly complements the rest of our furniture, making our dinner area even more enjoyable 😍🥰

February 18, 2024
Unprompted review

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