Poorvika Reviews 

Very disappointing experience with Poorvika Appliances, Trichy Cantonment.

I purchased a Dell Inspiron 14 5445 from Poorvika on 20-Feb-2026, trusting that I was purchasing a brand-new laptop from a reputed retailer.

Recently, while checking the laptop on Dell's official website, I noticed that the warranty is showing an expiry date of 29-Oct-2026, several months before what I expected based on my purchase date. This immediately raised concerns about the laptop's activation history and whether the unit was actually new when sold to me.

I raised this issue with Poorvika and provided the purchase invoice and Dell warranty screenshot. Poorvika acknowledged my complaint on 15-Sep-2026 and said it had been forwarded to the concerned department for verification.

Since then, there has been no proper update or resolution. I called their customer care number 044 4366 6666 today to check the status. The interaction was equally disappointing. I was repeatedly interrupted and asked to wait, and when I requested to speak with the concerned team, I was told that the staff were unavailable and in a meeting. I was then told that someone would call me back at 3 PM.

For an expensive electronic product, this is not the level of transparency, accountability or customer support I expected from Poorvika.

My biggest concern is not simply the warranty discrepancy—it is the loss of trust. I purchased from Poorvika believing that I was getting a genuinely new product and that any issue would be handled responsibly. Instead, I have had to repeatedly follow up just to get an answer.

I sincerely hope Poorvika takes ownership of this matter, investigates the product's history, provides a transparent explanation and resolves the issue properly.

Customers deserve transparency when purchasing expensive products and proper support when genuine concerns are raised.

Actually if possible I given (0) Very poor management, please customers do not buy any products from this company, their only purpose is to sell products, they don't even care about customer service or customer satisfaction anymore, they look at us customers like jokers

I resently purchased (27k-price) sony s40r Home theatre on poorvika mobile. I didn't know what product sale for me like low price s20r or fake product or old product and warranty card also missing.

I had a very disappointing experience with (Pondicherry branch).
I purchased a Samsung 12kg washing machine and an LG 8L water purifier on 15/04/2026. Before buying, I clearly asked about a specific option in the washing machine, and the salesperson confirmed it was available. However, after installation, I found that the feature is NOT available. This is completely misleading.
For the LG water purifier, I specifically requested a red color, and they agreed. But they delivered a black unit instead without any proper communication.
Because of these issues, I feel the sales team is not reliable and does not provide accurate information to customers. This kind of service breaks trust.
I strongly suggest others double-check everything in writing before purchasing from this store.
Very disappointed with the overall experience.

I am extremely disappointed with the service provided by your store and customer care team.
At the time of purchase, I clearly informed your store staff that I do not require any earphones or additional accessories. Despite my clear instruction, an earphone was added to my bill without my consent.
When I contacted your customer care helpline to resolve this issue, I did not receive proper support. Instead of helping, I was told that the product was “convinced and added.” This is completely unacceptable. I never agreed to purchase the earphone.
Additionally, the behaviour of the store staff was very rude and unprofessional. As a customer, I trusted Poorvika Mobiles, but this experience has seriously affected my trust in your brand.
Invoice No: GSI/DSAR/4949
Invoice Date: 21/02/2026
Store Location: 8th mail Hesaraghatta main road Bangalore.

Really wonderful support for Abdul and Ezhil sir and All team members Really great support and good 😊 thanks for poorvika Appliances. Great experience in tindivanam branch, special thanks to kerish sir really wonderful support, Sreja mam good Sale's support and good kindness, over all experience 10/10 score in 💯

Product and service very excellent

They don't even deserve 1 Star. At the time of purchase they promise you regarding guarantee and warranty. But once it is sold they don't even care about the customers. When asked about service related questions they don't even answer.. They assure you regarding at the time of sales but they ignore you later.. Very Bad experience in Poorvika

Poorvika mobiles Malleswaram Bangalore branch. One of the pathetic stores in Bangalore, rude behavior by the staff. Took the money, but not handed over the mobile. Visited the store on 6th June, swiped my CC, got a message on the money being debited, despite showing this message store team claimed as the money not remitted. Again the store team swiped my CC for Rs 1, got this amount debited again. Store team refused to refund this money again. Finally spoke rudely on face and said to leave the store saying they had not received the money.

best online mobile shopping in india. good customer care support.