Poptop Events Reviews 3,579

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service, often highlighting their proactive and engaging approach. The booking process is frequently described as easy, simple, and straightforward, with many appreciating the clear communication and quick responses. People also commend the quality of the products and services, noting the excellent entertainment, delicious food, and overall positive user experience. However, some customers were dissatisfied with specific aspects of the service, mentioning issues like a lack of promised staff members at an event or bland food. A few reviewers also expressed disappointment with the company's communication regarding membership cancellation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and straightforwardness. Many... See more

User experience

People report positive experiences with user experience. Customers found the website easy to use, simple, and... See more

Product

Customers had positive experiences with product offerings. Many reviewers praised the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant DJ - would highly recommend

Fitz DJ'ed for our works Christmas Party, which was a huge success. He was friendly and very accommodating, played all of our song requests and got everyone on the dancefloor to make the party go so well. Thank you Fitz!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I'm impressed and he was good at DJ

I'm impressed and he was good at DJ. I've told him what music I want and he's respectful for my 60th Birthday. Friendly and polite. I would recommend again. Thank you to Ian and well done.

December 14, 2025
Rated 5 out of 5 stars

Dana was fabulous

Dana was fabulous! The audience all enjoyed her show and complimented her. Dana was friendly and easy to work with, would defo recommend. :-)

December 12, 2025
Rated 5 out of 5 stars

Highly Recommend

Really friendly people, awesome setup, easy to organise, we had a brilliant time with the casino tables. The rollerball machine was fantastic - the only company we saw to offer it. Thank you so much!

December 13, 2025
Rated 3 out of 5 stars

The party itself went well

The party itself went well; however, there were several issues with the marquee that caused concern. The marquee leaked from the top, which became problematic during the event. Additionally, because the area consisted of a patio leading onto grass, there was a ledge that created a dip under the marquee flooring. This dip was hazardous, and several guests nearly tripped as a result. Furthermore, the underlay provided was insufficient for the conditions. As the grass was wet, guests’ feet became wet and the ground softened, causing people to sink into the grass. This affected both comfort and safety throughout the event.

December 14, 2025
Rated 5 out of 5 stars

Worthy or more bookings!!

We booked Sam for our client's christmas party. He was great with the guests. Really warm and friendly and totally engaged them. Thank you Sam and will definitely recommend you to others.

December 13, 2025
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic from start to finish! This was without a doubt the highlight of our event and it’s all anyone talked about afterwards. Everyone absolutely loved it and the atmosphere it created was amazing. They arrived right on time, were professional throughout our party and the service was incredibly friendly, warm and engaging with all of our guests. You could really tell they cared about making the experience special for everyone. We couldn’t have asked for better and will definitely be booking again for future events. Highly recommended! ⭐️

December 13, 2025
Rated 5 out of 5 stars

The entertainment was amazing

The entertainment was amazing, we all wanted it to carry on and on. Completely forgot they were a tribute act and if i closed my eyes could have sworn they were the original

December 1, 2025
Rated 5 out of 5 stars

Perfect for our Christmas Party

Ease of booking, great communication, then on the evening, Martin was early to set up, and played everything we asked for. Really brought the atmosphere we wanted. Would recommend and would definitely use again.

December 12, 2025

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