Poptop Events Reviews 3,580

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service, often highlighting their proactive and engaging approach. The booking process is frequently described as easy, simple, and straightforward, with many appreciating the clear communication and quick responses. People also commend the quality of the products and services, noting the excellent entertainment, delicious food, and overall positive user experience. However, some customers were dissatisfied with specific aspects of the service, mentioning issues like a lack of promised staff members at an event or bland food. A few reviewers also expressed disappointment with the company's communication regarding membership cancellation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and straightforwardness. Many... See more

User experience

People report positive experiences with user experience. Customers found the website easy to use, simple, and... See more

Product

Customers had positive experiences with product offerings. Many reviewers praised the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

From the point of placing g my booking to the arrival of the headsets, customer service has been brilliant.
I've had to contact due to messing up my dates and nothing has been too much trouble. Really really recommend. Everyone enjoyed using the kit.

December 9, 2025
Rated 5 out of 5 stars

what an amazing experience

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take home, has been good to look through them the week after, will definitely being using again and recommend 100%

December 5, 2025
Rated 5 out of 5 stars

Outstanding service

Thank you Sarah, service was very professional and all kids and adults enjoyed this event . Will definitely book for next Event

December 6, 2025
Rated 5 out of 5 stars

Jared is an excellent magician who had…

Jared is an excellent magician who had the guests talking about the tricks way into the night.

I would have no hesitation in recommending Jared for anyone’s party. Apart from his magic, he is very professional.

December 7, 2025
Rated 5 out of 5 stars

Absolutely Brilliant, will be using again

Alex was fantastic his cocktails were brilliant, there was an eager queue at his table the entire night with people coming back for more throughout. The service was incredibly reasonably priced and Alex came up with a great menu/selection of cocktails. Not only would we recommend him to others but just hope he is available again for our future events.

December 6, 2025
Rated 5 out of 5 stars

We booked for a hen do and it was…

We booked for a hen do and it was absolutely unreal! The driver was so friendly and understanding of the absolute chaos that was happening! On time and we had so much fun, I couldn’t recommend anymore! Definitely would book again!

December 6, 2025
Rated 5 out of 5 stars

Gary Graceland

The booking was very easy and Poptop kept in contact to keep me informed about my booking .....would highly recommend....the artist Gary Graceland was exceptional and was the perfect person to make my party great.....thank you....

November 30, 2025
Rated 5 out of 5 stars

Highly recommend Poptop!

I recently used Poptop Events to hire a private chef and a silent disco, and the whole experience was fantastic. The process was incredibly easy from start to finish, with clear options and quick communication. Both the chef and the silent disco setup were great value for money and made the event really special. I’d definitely recommend Poptop to anyone looking to plan an event with minimal hassle and great results.

November 30, 2025
Rated 5 out of 5 stars

Great band

Great band. Very professional.

The only downside was the company didn’t take credit cards so had to pay the invoice by bank transfer or cash.

November 30, 2025

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