Poptop Events Reviews 3,580

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service, often highlighting their proactive and engaging approach. The booking process is frequently described as easy, simple, and straightforward, with many appreciating the clear communication and quick responses. People also commend the quality of the products and services, noting the excellent entertainment, delicious food, and overall positive user experience. However, some customers were dissatisfied with specific aspects of the service, mentioning issues like a lack of promised staff members at an event or bland food. A few reviewers also expressed disappointment with the company's communication regarding membership cancellation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and straightforwardness. Many... See more

User experience

People report positive experiences with user experience. Customers found the website easy to use, simple, and... See more

Product

Customers had positive experiences with product offerings. Many reviewers praised the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fredrico modern Italian

Fredrico was our Chef, he is based in Eastcote and cooked for a party of 8 in Chorleywood.
The communication before the event was very good. Together with his wife he efficiently created a beautiful meal with all our choices catered for, amazing considering he created 3 different starters, 3 different main courses and 2 different desserts with a beautiful selection of fresh vegetables to share with the mains. His wife left our kitchen cleaner than she found it and I thought it was pretty good when they arrived. They are a charming couple and a pleasure to have in our house. Would highly recommend

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

One more look. Candy floss entertainment.

I booked candy floss entertainment, one more look. The Abba tribute. I was a little cautious as only two ladies, but they did not disappoint.! They made their act immersive, inclusive, fun, and a tray for any ABBA fan.!! Good communication and great value for money. Will definately book again x

November 22, 2025
Rated 5 out of 5 stars

We hired Danny for our company party…

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is out of this world – so engaging, fun, and genuinely impressive. All of my staff absolutely loved him and are still talking about his tricks. I highly recommend Danny for any event!

November 23, 2025
Rated 5 out of 5 stars

Just another happy customer

I booked a samba dancer for my birthday party. The whole process was very easy and straightforward and the communication with the dancer was clear and professional. She was amazing and the guests were so impressed by her performance. I had an amazing night.

November 22, 2025
Rated 5 out of 5 stars

30th birthday murder mystery party

Great evening for a surprise 30th birthday party for my husband. We had 24 guests and although max is 29, I think this was a good number with characters and a table discussion.

Well executed murder mystery plan with an in depth character knowledge.

Really good communication from booking to on the day set up.

Thanks Phil

November 15, 2025
Rated 5 out of 5 stars

Silvestre and Julia were fantastic

Silvestre and Julia were fantastic. They made my 40th birthday black tie meal absolutely perfect. Very easy communication in the run up (and flexible to respond to dietary requirements), delicious food on the day (and lots of it!), and a sparkling kitchen when they were finished. I'd have no hesitation to book them again.

November 15, 2025
Rated 5 out of 5 stars

What a fabulous evening!

What a fabulous evening!
The ABBA tribute girls were brilliant
They were punctual
Great. Communication prior to event and a fabulous show
Getting everyone at party up and dancing!
Thank you

November 8, 2025
Rated 5 out of 5 stars

sax for birthday party through poptop

We used Poptop events to book a sax for a birthday party. We were given several contacts and chose Marty who catered for all guests doing a mix of jazz and Ibiza style party. Communication was excellent throughout and Marty was fantastic on the night.

November 8, 2025

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