Popular Lighting Reviews 303

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality and user-friendliness, highlighting its effectiveness and ease of setup. Many appreciate the convenience of the motion-activated lights, finding them useful in various areas of their homes, and commend the long-lasting battery life and quick charging. The company's customer service is also consistently lauded for being responsive, helpful, and efficient in resolving issues. However, some people were dissatisfied with certain aspects, such as lights not holding a charge for as long as expected or issues with the motion sensor functionality. A few customers also experienced problems with the magnetic fixings not being strong enough or the lights not staying on for a sufficient duration. There were also occasional mentions of delays in order delivery or initial product defects, though replacements were often sent promptly.

What people talk about most

Product

People report positive experiences with product. Many customers praise the lights as fabulous, useful, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the lights as fabulous,... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the ease of... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering, prompt dispatch,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the superb and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

I have been VERY carefully negotiating my steep stairs at night now for some time ( old man, old bladder ) and when I saw an advert for these motion lights I thought them worth a try. Glad I did… they... See more

Company replied

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

I have purchased theses lights a few times now and they are really great as an older person who never remembers to turn on plug ins, theses work when ever I need them , I have them in our bathrooms, h... See more

Company replied


Company details

  1. Lighting Store

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

303 reviews

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Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

These are excellent

These are excellent , have given to an elderly couple to light up a dark area for them , excellent and has now made it safe and easy for them .
Highly recommend.

April 11, 2026
Rated 5 out of 5 stars

Amazing Customer Service

I had a problem with my first set of lights not holding the connection.

The returns address is not where the customer service is and felt disheartened.

Since then I have been liaising with Jillian and have had superb customer service...

My new replacement lights are fabulous!

So i was just unlucky the first time.

Very pleased with them and will probably buy some more now.. 10/10

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect to Highlight an Art Piece

I first purchased an 18 x 24 “Manhattan” poster (the classic cocktail) for an area near my Great Room wet bar. It’s a bit of a dark corner and I was looking for a subtle, unobtrusive way to low light/illuminate the art and slightly brighten the corner. This small wall scone type light is perfect for my application. I used 2 wall anchors to tightly secure the small base and within moments had a refined poster and corner highlight. No cords, rechargeable and looks like it was always there.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great after sales service

Ordered 4 Sensa lights as a trial for buying more for a house renovation.
One of the units would not hold a charge and operate.
Jillian was extremely helpful to immediately arrange for a replacement unit and make things right.
Impressive after sales service.

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery. Great product. The only problem is the adhesive at the back of the magnetic disc, that attaches to the wall was not strong enough. I had to use double sided tape on one light. Apart from that they are great.

March 9, 2026
Rated 4 out of 5 stars

Recommended service:

The three replacement lights — as with the others — are working well:
However, they are not just as bright ~ as I thought they would be:
More like “plug-in night lights”!
Your Customer Service however — is ECCELLENT!!!

February 5, 2026
Rated 5 out of 5 stars

So useful we bought more

Easy to set up. So useful we bought a few more. Saves turning lights on in the middle of the night. Easy to find things within cupboards that would otherwise be dark. No hesitation in recommending them.

February 2, 2026

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