Porch Pirates Mystery Boxes Reviews 

278
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly communication and helpful service provided by staff when inquiring about tracking details. Many consumers genuinely enjoy opening the mystery packages and find the contents to be a fun surprise. Buyers often mention planning to place additional orders in the future because of the enjoyable experience. However, some customers also noted frustrating delivery delays and long waiting times for their packages to ship. People frequently mentioned receiving broken products, used items, or merchandise of very low quality inside their shipments. Others explained that orders sometimes arrived incomplete or missing expected parts and pieces entirely.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While many consumers... See more

Order

Customers consistently note ambiguous experiences with order, as opinions on shipping times and fulfillment... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, reporting a mix of extremely delayed orders and... See more

Customer service

Clients share ambiguous opinions on customer service, reflecting a wide range of experiences. Many reviewers... See more

Quality

Users describe profound disappointment and dissatisfaction regarding the overall quality of the items... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It would be nice if we were able to give our preferences and you can match it up to our likes and dislikes better. Surprise us with things that we would actually use.

Rated 4 out of 5 stars

I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were... See more

Rated 4 out of 5 stars

I contacted the company due to delayed shipping. They had gotten their website back up and running so they were backed up. I was only trying to hold them to the actual delivery date as we were going o... See more

Rated 5 out of 5 stars

I greatly appreciated all the help as well as follow up emails and facebook messages from Katie regarding my order. I am looking forward to receiving it and seeing what treasures are in my mystery box... See more


Company details

  1. #2 of 2 best companies in Novelty Store

Written by the company

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

278 reviews

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3.5

All reviews

(278)

256 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat Customer!!!

I purchased 2 mystery boxes—one pink taped and one classic liquidation box. Everything in the boxes was high quality and fun products.

I work in health care and took the products to our CNAs for CNA week and let them pick out their goodies. They were thrilled. I’ve ordered another box and can’t wait to see what I get!!

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

I have had nothing but issues with my…

I have had nothing but issues with my orders as well as getting my refund because they couldn’t fill it. Not very happy at all. I put a second order in ordered 3 boxes 2 I received the other still hasn’t shipped. Very disappointed in the whole ordeal!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Items were a 10 but the delivery time a…

Items were a 10 but the delivery time a 1.
The last order of 2 boxes one box was a 10 the 2nd box was a dud. 6 items of trash. Paper sombreros, a thin bath towel a waist trainer a part for a air conditioner, I can't remember the other two items.. All for 60.00 so Id love to be compensated. Im not a complainer, I just want what I pay for. Thank you.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth it!

Took forever for my box to arrive. Then all that was in it was a broken printer, an open box of breastfeeding pads, a shower chair with parts missing, a rubber ball, a door lock, a journal book and a cheap sling bag purse. Definitely one of the worst Mystery boxes I've ever received. Disappointed 😞

July 7, 2026
Unprompted review
Rated 3 out of 5 stars

When they initially came out

When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party favor or birthday present. For children who like engaging, hands-on activities, I would unquestionably suggest it.

July 2, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Thank you! :)

Rated 5 out of 5 stars

Love it. Just got our second box

Just got our second box, love the variety. Didn’t get a high ticket item but just got a $300 toaster in our wildcard box. Shipping was much faster the second time around, support was excellent. Best mystery box company we’ve dealt with.

July 6, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered the rainbow box

I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were overwhelmed however I was not being scammed. A few days later much to my delight the box arrived. It was so much fun opening it. All the items were useful, clean, and intact. I used the items for my family reunion silent auction. I was very pleased. I posted everything on Facebook and had several people say they were going to order now that they saw it was the real deal. The only suggestion I have is when you do recieved an order that you could give an expected delivery due date. I was so happy with my first box I ordered another on June 11 and am still patiently waiting.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered my package and was told…

I have ordered my package and was told it would be the next Friday that I would get it. Never received it message them about it told me that they would be several days behind as I got popular on social media and have lots of people ordering so I say okay and I waited and waited got a tracking number and I'm waiting and still haven't got my package and it's been almost a month. I have message them on Facebook Messenger through email and on their site and haven't really got anything for them I'm about to get a hold of them and ask for a refund as this is bullcrap and it shouldn't take this long after you've already billed me and took my money and still haven't gave me my item.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam!

Received a bunch of small plastic goody bag toys for kids. Maybe $20 worth. Paid $80 to sign up for a subscription. Such a scam. Not to mention it took 2 weeks to fill my order. Do not waste your money.

June 15, 2026
Unprompted review

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