Porta Delivery Reviews 

1,033
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional drivers who handle bulky items with care, communicate clearly throughout the journey, and ensure a completely stress-free process from start to finish. Consumers often highlight the exceptional service, pointing out that shipments arrive quickly and come at very fair prices compared to alternative delivery providers in the market. However, some people mentioned occasional delivery delays or a noticeable lack of clear communication regarding exact driver arrival times. A few other reviewers experienced significantly longer wait times than originally promised when booking same day services, leading to some understandable frustration.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, highlighting efficient scheduling, fair pricing, and careful... See more

Service

Reviewers highlight positive aspects of service, frequently describing it as efficient, reliable, and... See more

Staff

Users describe positive interactions with staff, highlighting helpful and professional service throughout the... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and fair costs compared... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting the simple website and easy setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to set this up and even on flexi where our mattress could have been collected any day from Monday to Friday, they came on Monday and delivered the same day. Extremely helpful and professiona... See more

Rated 5 out of 5 stars

Porta, did exactly whatit said on the tin. They collected my item from a warehouse in Edinburgh and delivered it to me 150 miles away on the same day. Steve from Porta kept me informed as to the expec... See more

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,033)

641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How good the driver and company do a very good service recommend them

Driver very polite on time helpful with delivery would recommend this service to everyone first time used and a very happy customer definitely recommend this company Philip south wales

June 3, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Philip, really pleased the driver was on time and helpful. Great to have you as a happy first time customer.

Rated 5 out of 5 stars

Excellent collection and delivery

Excellent collection and delivery. Courteous, excellent communication, straight forward to book and careful in handling a dining table and chairs set.
Totally recommend.

June 1, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Jennifer, dining sets need careful hands so it's great to hear the courier took good care of yours.

Rated 5 out of 5 stars

Great service

Great service! Easy to book and at quite short notice. Delivery drivers were careful and courteous. Would definitely recommend.

May 31, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Clare, glad we could help at short notice and the drivers were careful with everything.

Rated 5 out of 5 stars

Prompt, efficient and great communication

Within an hour of booking the delivery I received contact details of the driver. Who in turn got in touch to say what time he’d be collecting the package the following day. He was prompt and also kept in touch with the receiver. And the price was highly competitive compared to other alternatives. Super prompt and efficient - couldn’t fault it.

June 1, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Rachel, this is exactly how we want every job to run. Glad the driver kept everyone in the loop.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Passport picked up in Bristol, delivered to Shoreham-by-Sea. Massive thanks

June 1, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks! Passports are about as urgent as it gets, glad we got it there. Bristol to Shoreham, no problem.

Rated 5 out of 5 stars

I had some kitchen units picked up half…

I had some kitchen units picked up half the country away from
My home. The site was easy to use. I had good communication from the couriers and the company. and they took good care of the items.

June 1, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks for the review, glad the couriers took good care of the units and kept you updated.

Rated 5 out of 5 stars

Highly Recommend

The booking system was really easy to follow and the communication after booking was very clear.
The guys who came to move my very heavy item were very professional and polite. They did an excellent job and I was very happy with how it all went.
Would definitely recommend this company.

June 1, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Alison, heavy items need the right team so it's great to hear the guys did an excellent job.

Rated 5 out of 5 stars

Amazing

Amazing, did the job well.

May 23, 2026
Porta Delivery logo

Reply from Porta Delivery

Thanks Sunny, glad it all went well.

Rated 5 out of 5 stars

Seamless transaction.

Seamless transaction.
Good communication
Competitive prices
Goods arrived in perfect condition
Many thanks

May 31, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Susan, glad everything arrived in perfect condition. See you next time.

Rated 3 out of 5 stars

Outstanding Delivery Person!

The gentleman who delivered our lost suitcase was absolutely wonderful; courteous, communicative, timely, generous and a very, very pleasant man. For the rest of the team, I always had to ask status rather than automatically get updates from them.

May 25, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks for the review Johnnie, I'm glad we were able to reunite you with your luggage!

Rated 5 out of 5 stars

Great prices

Great prices
Large network
Great, fuss free friendly service from Tayloys Courier

May 17, 2026
Porta Delivery logo

Reply from Porta Delivery

Thanks, Shalesh. Glad to hear it all went smoothly

Porta

Rated 5 out of 5 stars

These guys are just superb !

These guys are just superb. Always competitive on price, regular delivery updates and the delivery drivers are always very customer focused too. Couldn't recommend them highly enough

May 26, 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks, Tim. Kind words, we hope to help you again soon

Porta Delivery

Rated 5 out of 5 stars

Great service from Rob at Porta.

Great service from Rob at Porta.

Simple and easy to use service. Clear pricing that didn't mysteriously change up part way through the booking. Driver arrived on time at both ends of the delivery.

Recommended.

May 23, 2026
Rated 5 out of 5 stars

Highly recommended

Really fast and efficient service! Polite and helpful and kept informed every step of the process. Items were collected exactly as planned and delivered safely.

Would highly recommend - which is unusual for a delivery service!!! If only I could select them for all my deliveries!!!

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Communication with Paul from Porta…

Communication with Paul from Porta exceptional

Delivery guys Paul and Colin exceptional

First delivery guy cancelled 24 hours before which was not great but Porta found a fantastic delivery pair in time , which we were very satisfied with

Would recommend

May 23, 2026
Unprompted review

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