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Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

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Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


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3.3

Average

TrustScore 3.5 out of 5

470 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

I'm delighted with the computer. Delivered on time with an excellent courier company. The computer looks great and set up was very easy and quick. Wireless mouse and keyboard connected with no problems. A simple set up manual in the box would have been great and useful. Overall though I'm very happy with my purchase.

June 14, 2021
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Rated 5 out of 5 stars

Highly recommended, and five stars well-deserved

I have now had my Portus Pro AIO-101 24 for one month, and I've found it to be an excellent piece of kit. I needed answers to some questions before purchase, and Aaron was endlessly patient and helpful. Upon ordering I was a given a four-day delivery date but unfortunately that didn't work out because Parcel Force misplaced my package. However that was quickly sorted and the pc duly arrived well-packed in fully recyclable packaging. The pc was replacing a Lenovo laptop that ran on an older version of the Intel I-5 processor. I was surprised by how much faster the later version I-5 on the Portus is. It's very fast! The features are excellent. I especially like the height adjustment of the monitor; the capability to rotate it to Portrait mode; and the horizontal rotation; - all these a very helpful to me because I have a spinal condition, and it's one of the main reasons I chose the Portus in the first place. I use the pc for business and personal (but don't do gaming etc), and so far I've found it a perfect choice. The kit is high quality and well-built. The Wi-Fi connection between the keyboard and monitor is good, the mouse switches off automatically for 'sleep' etc, and is switched back on simply by a left click. Everything is working exactly as it should. Further ahead, the fact that the unit has been designed to be easily upgradable rather than replaced is a big plus point. I do have a couple of little niggles (maybe they're just my foibles!): 1) the instruction sheet available to download for the device is incomplete, incorrect, and out of date and should be reviewed asap. 2) I don't like the fact that when sitting in front of the screen it's not possible to see the small blue power/disk light in the bottom right corner of the monitor surround. 3) the most annoying thing I've found so far is that the Cap Lock on the keyboard doesn't have an indicator light showing whether it's on or off, and I've been caught out by unexpected capitals numerous times. Finally, I sent all the packing and two old laptops back to Portus for recycling - all free of charge!
In summary, based on my experience: Portus Digital is a good firm with excellent ethos and customer service. I am impressed with the quality of the kit and value for money; and the unit does everything I want - but much faster than I expected. Highly recommended, and five stars well-deserved.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Portus Digital PC

Have been looking to replace my windows 7 PC and came across Portus Digital. Read all the excellent reviews and decided to give them a try. Ordered a new PC and arrived within a matter of days. So far the machine has worked extremely well straight out of the box and have not had any problems at all. The service has been excellent from ordering and speaking to Adam Critchard with initial queries which he sorted out very quickly and to my satisfaction. Despite some concern about the number of great reviews which in this day and age is hard to find, I am impressed with there level of service and would not hesitate about buying from them again. Very good value for money

May 29, 2021
Unprompted review
Rated 5 out of 5 stars

its a 5 star service from me,,,,

its a 5 star service ! my thanks to Aaron for his great help, can you believe the PC turned up within 24 hours after ordering in the morning. seems a really great bit of kit (AIO 102 model ) I did a lot of research and this spec at this price was the best I could find. the keyboard does not quite match the quality of the rest of the kit, but that's changeable.
thank you portus, a great deal with great service,,, mike constance

May 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Portus Perfect

I'm a novice in computer terms but have a little knowledge on them.When I received the PC parcel it was clear that the sellers took a pride in making sure that the packing was perfect and after 10 minutes or so I found the pc had the same care and attention.It was so easy to set up and have found everything was trouble free.It's a pleasure to be using this pc and for a novice that's saying something.Well done Portus.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

“I have been using Portus Digital…

“I have been using Portus Digital website for 5 months now, where I purchased 24" all in one computer. The order went through super quick and the delivery was super-fast. Went back into Portus website the next day-where I spoke to the (General Manager) " Aaron"-who was so very helpful. I thanked him so much for such a great computer which is super-fast and am so pleased with my purchase. Every so often I go into their website as they have special offers on-which is really good as a lot of websites that sell you some of their computers and electricals’ don't bother keeping in touch as it seems they have done their job by selling you one of the computers that you were looking at?. The after sales service on Portus Digital is exceptional-as if there are any problems at all? then the General Manager will sort it out for you there and then. Every review that I make about Portus Digital has a 5 Star rating from me.”

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very good spec computer for the money…

Very good spec computer for the money and great service. I didn't like the basic keyboard and retained my old one - probably would be better not to supply one and let the customer choose the quality they want either from Portus or elsewhere. The pop-up web cam is disappointing, I have to lower the screen and tilt it down, which I don't need to on my wife's computer which is a similar design. Also the resolution and sensitivity to backlight are not good as my old computer. However, these are minor points and I would not hestitate in recommending Portus.

May 19, 2021
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Rated 5 out of 5 stars

Very happy

Very easy to set up, works well, brilliant for anyone with poor vision.

Delivery was fast and PC was well packaged - double boxed and padding in between the boxes.

May 18, 2021
Rated 5 out of 5 stars

HTC U20

HTC U20
Rang the company to discuss the phone and got a few further details, sales person very helpful. Ordered the phone and was delivered within 7 days as stated
Very good service and very good phone. All information transferred and phone working great, a very good purchase
Cheers Portus Digital

May 18, 2021
Rated 4 out of 5 stars

Service was great

Service was great, I do think though that there should be some documentation with the machine. I am an experienced computer user and didn't have a problem but I can imagine that someone less experienced may have problems identifying ports etc or what to do if there are equipment issues.
John Cooper

May 18, 2021
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Rated 3 out of 5 stars

A good AIO computer, with some deficiencies

I bought a Decimus AIO-106. The computer is good, but there are limitations and quirks. The delivery was swift but not as requested. There is no manual: a card in the packaging gives a URL to get setup instructions, but the page doesn't exist.The setup is quirky (the HDD was hidden; fortunately I'm an experienced user, and I went to Disk Management to assign a drive letter to it). Bluetooth is excellent, but the internal wifi is completely inadequate, offering only intermittent recption; I've had to attach an adapter. The camera and microphone are not very good, and difficult to control, possibly because they have not been connected internally in a way that can be managed by proprietary Realtek drivers.

May 18, 2021
Rated 4 out of 5 stars

Great machine

Great machine, quick and responsive for the price. Would have benefited from an improved camera and forward facing speaker. Keyboard and mouse is adequate but I will replace them for a better quality feel. Otherwise I would have rated 5 stars.

May 18, 2021

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