Posh Peanut Reviews 381

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and professionalism. Many people appreciate the quick response times and efficient resolution of issues, leading to a smooth overall experience. Consumers also frequently commend the high quality and softness of the products, noting their adorable designs and durability. However, some customers mentioned that the product material can be thin. Additionally, a few people were dissatisfied with the return policy, specifically the $10 handling fee for returns, and some experienced issues with special gift codes not being honored.

What people talk about most

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the quick response times... See more

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Customers had positive experiences with order. Many reviewers praise the customer service for quickly... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I returned an item that was too big on me to posh peanut for a credit as they had a restocking fee. While I was not able to locate the gift card they had sent me via email, one quick email and an even... See more

Rated 5 out of 5 stars

I had an issue with currency pricing on an online order, and although it took a bit of back and forth to fully explain, Posh Peanut’s customer care ultimately handled it well. Queen was patient, kin... See more

Rated 5 out of 5 stars

I placed an order and noticed a few days later that I did not receive a confirmation email with order info . I reached out to customer service and received a response from Angela fairly quickly . Afte... See more

Rated 5 out of 5 stars

I just ordered a few onesies for my niece and I ordered them all in the wrong size🤦🏻‍♀️ luckily, when I emailed posh peanut’s customer service account I received an extremely fast response and they... See more


Company details

Information provided by various external sources

Baby Clothes by Posh Peanut are the perfect baby outfits for girls and boys. Shop baby swaddles, headbands, dresses, rompers, onesie's, and more. Shop now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BEST customer service!

Obsessed with Posh Peanut customer service. Queen went above and beyond when I placed an order in the wrong size. She fixed the order immediately and cancelled the second panic order I made (per my request). This is my new favorite place to purchase baby clothes!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Posh Peanut has the cutest items

Posh Peanut has the cutest items! I love the new Disney Princess line. I recently ordered a sweatsuit for myself and liked it so much I decided to order another to myself and a couple for gifts. About an hour after placing my order I realized I ordered the wrong size for one of them. I contacted Posh Peanut and they were very quick to get back to me and change the order for me without me having to reorder! I would definitely recommend purchasing from this company. I have been happy with all my purchases in the past.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a sleep sack and some of the…

I ordered a sleep sack and some of the stitching had started to unravel on the inside. I emailed customer service pictures and they are replacing it and sending it asap. Love posh peanut. Even when something isn’t ideal, they find a way to make it better!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Quality AND Efficient? I’m sold.

I’ve ordered several times and love the print variety and quality! But I was sold on the company when I made an ordering mistake, emailed them, and it was promptly handled…the representative was super kind (thanks Queen!)

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Queen from customer service was absolutly amazing. She was very understanding, nice, responsive and had my replacement order sent to me asap. Very impressed overall with posh peanut products and even more impressed with their customer service :)

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had a delivery lost by shipper

I had a delivery lost by shipper, posh peanut had a great customer service member, there to help me get this very special gift to my new granddaughter. Queen, was courteous, understanding and very helpful. My granddaughter looks adorable in the Jammie’s and my daughter is very happy with the quality of the very soft sleeper. This was my 3rd order we are happy with everything I have purchased.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love Posh Peanut so much

I love Posh Peanut so much I order for my Grand children all the time , I had to use there customer care for the first time this week and so far so good , now I just pray it’s here before Christmas.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery Address Fixed Quickly!

I accidentally had the delivery address incorrect, but I emailed customer service immediately and they had it updated and fixed within 3 minutes! I hope with any issue you have that Cherry helps you out as well!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Cherry at Posh Peanut

Cherry was beyond amazing & made the entire experience easy & stress free. If only all customer service was this easy ! She was so attentive & patient ........5 Star plus

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Posh Peanut: Exceptional Service and Unmatched Quality

Posh Peanut is an outstanding company that truly stands out. I recently had an issue with a missing item in my order, and their customer service response was immediate, caring, and resolution-focused.

I was thoroughly impressed by the speed and seamlessness with which they handled the situation—I have never experienced such a quick turnaround when reaching out to customer service before. They resolved the matter flawlessly and immediately made things right by promptly resending the missing item.
I will absolutely continue to do business with this company. Their commitment to being communicative, prompt, and genuinely caring when addressing issues is what makes a great business.

Beyond the stellar service, the quality of their clothing, blankets, and swaddle sets is truly unmatched. The adorable prints and patterns they offer are fantastic, and the products themselves are simply beautiful.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

My grinch pjs had a defect….

I purchased some beautiful Grinch Pajamas from Posh Peanut. On the first wear, the pant fabric tore in the groin area. It was a manufacturing defect or quality issue. I emailed their customer service people and within 1 day I received a message back saying they could help me. Because the product I bought was now out of stock, they offered me a store credit for the price of the Grinch Pajamas. No need to return the defective product. I was amazed at how easy they solved my problem. I wish more companies would be this competent at helping their customers. Because of the way they treated me, I will continue to purchase items from them. Special mention to a person named Queen, who assisted me. She was friendly and efficient. 5 stars for Posh Peanut!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

I made an error with the shipping address when I placed my order. I sent an email to customer service and I received the reply within 20 minutes, which was a lot faster than I have received replies from other companies. They were able to correct the shipping address for me. Customer service was polite.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Posh peanut has excellent customer…

Posh peanut has excellent customer service! They were responsive in a timely manner and so positive when responding to my email. So helpful and friendly! Their product is excellent quality, washes well, and the patterns are amazing!!! 100/100 recommend!

December 4, 2025
Unprompted review

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