Posh Peanut Reviews 381

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and professionalism. Many people appreciate the quick response times and efficient resolution of issues, leading to a smooth overall experience. Consumers also frequently commend the high quality and softness of the products, noting their adorable designs and durability. However, some customers mentioned that the product material can be thin. Additionally, a few people were dissatisfied with the return policy, specifically the $10 handling fee for returns, and some experienced issues with special gift codes not being honored.

What people talk about most

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the quick response times... See more

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Customers had positive experiences with order. Many reviewers praise the customer service for quickly... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I returned an item that was too big on me to posh peanut for a credit as they had a restocking fee. While I was not able to locate the gift card they had sent me via email, one quick email and an even... See more

Rated 5 out of 5 stars

I had an issue with currency pricing on an online order, and although it took a bit of back and forth to fully explain, Posh Peanut’s customer care ultimately handled it well. Queen was patient, kin... See more

Rated 5 out of 5 stars

I placed an order and noticed a few days later that I did not receive a confirmation email with order info . I reached out to customer service and received a response from Angela fairly quickly . Afte... See more

Rated 5 out of 5 stars

I just ordered a few onesies for my niece and I ordered them all in the wrong size🤦🏻‍♀️ luckily, when I emailed posh peanut’s customer service account I received an extremely fast response and they... See more


Company details

Information provided by various external sources

Baby Clothes by Posh Peanut are the perfect baby outfits for girls and boys. Shop baby swaddles, headbands, dresses, rompers, onesie's, and more. Shop now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy Shopper

I have been buying from Posh Peanut for over a year now and I have never had any issues with my packages, however, my last package shipped with USPS was showing up as delivered but I never got the package. I waited about a week before contacting customer service and their representative Queen was so nice and help me get the issue resolved. I love the fact that they did everything on their end to make my unfortunate experience more satisfying.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! I recently moved and forgot to update my shipping address on one of my payment options. As soon as I clicked submit, I realized my error. I contacted support and received a message back as soon as they were in office. They remedied my situation quickly, and I am so grateful!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

When placing an order with Posh Peanut

When placing an order with Posh Peanut, I used the wrong shipping address and emailed them asking if they could correct the address, which they promptly did. Thank you Posh Peanut for your help! It's this kind of customer service that fosters repeat customers! Not to mention, their products are adorable and great quality!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Posh Peanut always delivers an…

Posh Peanut always delivers an excellent product and customer service experience!! I have ordered from here for 6 years and I have only needed to contact customer service once!! They took care of my issue like it was a high priority! The issue was on the delivery company end. They resolved it within 24 hours!! Great experience and it was not canned responses!! Well done!!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING EVERYTIME

As always, the customer service is fantastic! I always get a friendly & helpful response which is SO QUICK, every single time!! Cherry & Queen have both been lovely over the years of me needing to contact customer service! I love the quality of the products, pictures just do no justice for any of it- everything is even more beautiful in person.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service/business practice

I was blocked from their VIP group for no reason. And now I’ve tries reaching out over 3 times and my messages won’t deliver to the company and they won’t answer emails. If this is the new customer service way of this company, I would highly suggest everyone to AVOID buying!!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

1st Time Cudtomer

This was my first experience ordering from Posh. Once I entered my information I received a text with a code for 10% discount. The code did not work but I went ahead and placed my order. The next day I emailed asking for the 10% refund. They replied and honored the discount refund. To me this is a company that can be trusted. My experience was amazing!!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Posh Peanut has me hooked

Posh Peanut has me hooked. It started when I bought loungewear for my daughter, who was expecting twins. Then I built a wardrobe for our boy/girl twins. The mix and match is easy, the prints are gorgeous, and the fabrics are truly scrumptious. Everything washes well and keeps its shape, so the longevity is real. Fast forward, we are prepping for our second set of twins (not the same daughter) and I am just as excited. They will be Posh Princesses!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Their pj are super cute and soft

Their pj are super cute and soft. The costumer service omg 100/10! They responded so quick and helped solve a problem that wasnt their fault! Honestly the costumer service alone would let me buy from them forever

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt Customer Service

PJ's arrived with a broken zipper--customer service had a new one on it's way before even responding to my email requesting a replacement.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I love the quality of Posh Peanut…

I love the quality of Posh Peanut bamboo and they always have such amazing collaborations! I have also had great experiences with the customer service team. They got back to me within minutes and were so helpful and professional.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

We are very excited about receiving our…

We are very excited about receiving our Harry Potter pajamas for our family's Christmas PJs. I am grateful for the quick response from customer service. Needed to change an order size. They were very accommodating and helpful.

October 20, 2025
Unprompted review

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