Post A-rose Reviews 

EDIT.

2ND FEBRUARY 2026

I received a phone call today from post a rose, and they have without hesitation given me a full refund. Thank you, that is very much appreciated. But, when you order flowers, and it's for a significant birthday, and it's the first time of using the company, it reflects badly when the order is not fulfilled on the day it was supposed to be. I do give post a rose full credit though for contacting me to resolve the issue with a full refund

After ordering some roses over a week In advance of my partners birthday I fully expected them to turn up on time, let's face it, over a weeks notice is plenty enough time to sort out a decent order and get it here on time. NOPE, I was wrong. 2 DAYS after the roses should have arrived and still nothing.

I have emailed the company to request a full refund, as after all, these flowers were SUPPOSED to be part of a birthday surprise I had arranged, and now, that's kinda done so there is no point. I did not even receive a reply apology from them, and when I tried to call, the phone just constantly rang with no one answering.

I'm not sure what kind of dodgy company this is, but seriously, if you have OVER a weeks notice to prepare and ship some flowers on time to get to a customer on the correct day, you should give up, because people will not stand for that, and I personally will not.

I have emailed to request a full refund, I'll keep your advised here on what happens.

In short, AVOID THIS COMPANY AT ALL COSTS

Beautiful roses. Arrived on the day requested.

Poor service!! Paid nearly £40 for some sympathy flowers for a very delicate situation and there was no flowers, no communication - I completed their form and didn’t even get a response and the telephone number doesn’t even ring!!! Very disappointed and will be seeking a refund and will NEVER use them again!!!

Not impressed. Ordered 24 yellow roses for Mother’s Day. After I paid I got a voicemail message to say they couldn’t provide yellow but could send apricot instead. I tried ringing back but nobody answered. I left a voicemail but nobody returned my call. I got charged for those calls even though I didn’t speak to anyone! I sent an email saying I’d accept apricot. I then just got a dispatch notice. Flowers arrived and were more of an orange/red colour. They weren’t particularly well presented. The ribbon looked like it had been put on by someone who couldn’t be bothered. To be honest I feel like I could have bought better from my local supermarket.

Since writing this review I have spoken further to my mum. These flowers arrived last Saturday and I gave them to my mum the next day, Mothering Sunday. Mum has said that by Monday, the following day the roses had more or less died :(

I have emailed post a rose directly expressing my disappointment and to be fair they have rung and left a message on my voicemail to call them back but I have told them that when I ring I get charged for the call regardless of whether I actually speak to anybody and I’m simply not prepared to waste anymore money with them. Definitely won’t order from this company again.

Oh Wow! Absolutely beautiful roses and not expensive, thank you! 2 lots recently and lasted a week put into table decorations.Will certainly use you again

Emailed customer services about a missing order - no response after 3 days. Sent an online form to customer services - still no response. Birthday has now come and gone. I won’t be using them again. Waste of money. Going to attempt a credit card refund.

Flowers arrived safely. Beautiful condition- unlike flowers I received via another company! Would definitely use them if I wanted to send any!

Ordered flowers for my friend and I got an email to say that delivery had been delayed due to the flight they were due to be delivered on had been cancelled.

No update on delivery two days later I emailed customer service who said they had been in transit for five days offered a refund they tried to call me ones and then ignored my emails.

No voucher to apologise just a refund.when the flowers arrived I was so embarrassed because of cause they were dead

DO NOT ORDER FROM HEAR OVER PRICED AND POOR QUALITY AND CUSTOMER SERVICE.

Ordered a bouquet of roses as a gift for my wife on Valentine's Day. Ordered five days before with guaranteed delivery for the 14th. They didn't arrive until the day after. When I contacted Post-a-Rose they did respond quickly, apologising for the delay, but initially ignored my question about guaranteed delivery. I again asked what the guarantee entailed, but got a polite 'tough luck' reply. Hardly guaranteed, then. I've used this company before and had good service, but it seems somewhat 'pot-luck'. I won't be using them again.

Really easy to order, reasonably priced and the wife loved them! Will use again.

Incredible service, delivered early on the day in question and the roses were just the best I've ever seen. Blew any other florist out of the water. Sinead in Customer Services was great with my queries. All in all I cannot recommend this service highly enough, great prices, great service and an oustanding product. Thank you so much for making my daughter's birthday such a success

I ordered flowers nearly 3 weeks ago for my friend. They should have arrived on Sat. 20th but 2 days later there is no sign of them and no message of a delay. I’ve rang many times but the phone doesn’t seem to work. I’ve emailed twice and they haven’t replied.
I’ve ordered several times before and they were always reliable. Postage was refunded.

I was sent red roses for valentines. They arrived a day early and at least a week past their best.
I've tried contacting post a rose but no reply.
Terrible service.

I ordered 18 yellow roses for Valentine's day and a teddy bear they arived on Saturday as promised but by Sunday they were ready to throw away I've emailed and messaged them but of course no answer. Terrible service and out of date flowers

I am extremely happy with the roses I ordered the deluxe 2 dozen roses and they were brilliant and were delivered on time, after I spoke to a post a rose rep he said they will arrive before midday and the did. I would recommend this company .

Ordered 2 dozen Roses for my wife on our wedding annivarsary.
When they arrived there was an issue with them.
I contacted post a rose and they apologised and sent another 2 dozen as an apology.
Good customer service.

I sent one of your sunflower bouquets to my sister who said it was largest bouquet she had ever seen and loved it.
So over the moon.
Thank you Post a rose.
Will be coming back X

This is the first time i have used this company.. wish i had found it sooner.
Had an issue with address part but a quick call and was happily sorted.
Flowers arrived today as requested and recipient was over the moon. Seems way bigger than i expected. From pics i have seen i will def be using again

Wow Factor ! I sent two dozen yellow roses, My friend was so happy, sent me a photo they were FABULOUS! I highly recommend this company, quick delivery, reasonably priced and top quality flowers!!!!

Awful - Flowers were sent as a condolence on the death of my wife's father. Some stems were broken, many flowers and bottom of the stems were brown and broken flowers and leaves were on the bottom of the box. Contact was made using the contact us section of the website (along with photographs) and they haven't even had the decency to respond. I'm glad I wasn't the one who bought them. I get better flowers from Aldi.