PosterGarden Reviews 512

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good pricing. Excellent guidance. Fast shipment. Great product... second one we bought showing different graphics. Perfect booth height. Only wish the shipping case with a "plastic" buckle was metal... See more

Company replied

Rated 5 out of 5 stars

Amazing, amazing, amazing. From start to finish, and year after year, Poster Garden and David Deitering in particular, have provided OUTSTANDING help in the creation, generation, and delivery of the... See more

Company replied

Rated 5 out of 5 stars

The PosterGarden team is outstanding. They have provided many table throws and display banners for our organization over the years, and they turn out beautiful, exactly to order. At tabling events, pe... See more

Company replied

Rated 5 out of 5 stars

Excellent service and response. Dave was stellar in helping us navigate the order process. Even when the exhibit was postponed till next year, he figured out an option that worked for our company. T... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printer
  4. Digital Printing Service
  5. Print Shop
  6. Sign Shop

Written by the company

Trade Show Displays, Exhibit Booths, Retractable Banner Stands and Accessories that are Smart, Sturdy and Simple!


Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super helpful in the artwork stage

February 5, 2020
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad to hear the team was helpful in the artwork stage! We really appreciate the 5-star review Barbara and look forward to working with you for many years to come!!

Rated 5 out of 5 stars

Great service

Great service! Aura went above and beyond to ensure our table throw was done before our tradeshow. She even personally delivered it. I look forward to our next project with her and Poster Garden.

January 31, 2020
Unprompted review
PosterGarden logo

Reply from PosterGarden

This is wonderful feedback to hear, thank you so much for the 5-star review Kerry!! We're very glad to hear that Aura is taking great care of you! We look forward to working with you again!!

Rated 5 out of 5 stars

Always very responsive and ready to…

Always very responsive and ready to help!

January 29, 2020
Unprompted review
PosterGarden logo

Reply from PosterGarden

That's awesome to hear Jerry! We are so thankful for the 5-star rating and look forward to working with you again!!

Rated 5 out of 5 stars

Thank you for all your help Aura

Thank you for all your help Aura! Tent and banners turned out awesome!

January 23, 2020
Unprompted review
PosterGarden logo

Reply from PosterGarden

So happy you were pleased with the final product Cameron!! We really appreciate the awesome review and look forward to working with you again!

Rated 5 out of 5 stars

I have been dealing with Poster Garden…

I have been dealing with Poster Garden for over 10 years. From Pop-ups to back drops and banners they are fast and the quality is excellent. The colors are always spot on, vibrant and rich and looks exactly like the artwork sent. Great service, and we will order from them again.

January 17, 2020
Unprompted review
PosterGarden logo

Reply from PosterGarden

WOW, thank you for the wonderful review Angie!! So glad to hear the team has taken such amazing care of you and that you have had such a positive experience! We really appreciate your continued business and look forward to partnering with you for many more years to come!!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Thank you!

December 30, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

That's awesome to hear Renee! We really appreciate the excellent review and continued business!!

Rated 5 out of 5 stars

More Than Expected Customer Service

My company received wonderful customer service from quote to pickup of our project. We would recommend PosterGarden to other companies and will use them again for future projects.

December 26, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Wow, thank you for the wonderful recommendation Gabrielle!! So glad to hear that the team has taken such good care of you and that you have had such a positive experience! We really appreciate your business and look forward to partnering with you for many more years to come!!

Rated 5 out of 5 stars

Great customer service and product.

December 23, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad you were happy with the service and produce! We really appreciate the review and look forward to working with you again Glenn!!

Rated 5 out of 5 stars

Aura was awesome and Design Team was Great

Aura was awesome to work with. The design team took our original design and suggested a change to make it even greater. We felt that we were working with an extension of our marketing department. Aura is professional and replies lightning fast. I would definitely recommend Poster Garden.

December 16, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Wow, thank you for the awesome review William!! So glad to hear that you found the Aura and the design team helpful and that you had such a positive experience! We really appreciate your recommendation and look forward to partnering with you on your next project!!

Rated 4 out of 5 stars

Great to work with!

Great to work with!! Had another unexpected problem that will be corrected!

Thank you for the education and great service!!

December 2, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

We really appreciate the feedback Shelley! I'm so glad to hear the team was great to work with and you were pleased with the service!

I am however sorry to hear you had an unexpected problem. We're always looking for ways to improve and I'd love to get a 5-Star review next time around. If you could be so kind as to drop me an email with more detail on where we may have misstepped so that we can learn from the experience, I'd sure appreciate it!

Thanks so much!

Sincerely,
Michael Rigby, President
mrigby@postergarden.com
800.707.0207 x706

Rated 3 out of 5 stars

Back order

The print was great, but I was not informed the lighting accessory was on back order. So, weeks later, I received a UPS shipping confirmation email that something was shipped from PosterGarden, but I didn’t know what it was. Had I known, I would have had it shipped to our headquarters and not our satellite location. Made extra work for everyone.

December 2, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Hi Paige,

Thank you so much for taking the time to share your candid feedback with us. While I am pleased that your print turned out great, I am disappointed to hear that there was an item backordered and that there was a mixup on the communication and subsequent shipping. Please accept my apologies for this oversight and know that we are taking steps to review our process and improve our systems.

Ease of communication and accuracy of shipping is very important to as and I'm so sorry that this caused extra work on your part. I have spoken to your Project Manager who will be reaching out to you regarding this as well.

Should you have any further concerns, my contact details are below and you are welcome to reach out to me directly anytime. Again, please accept my apologies and please know that we value you as our client and that we will do our very best to make things right!

Sincerely,
Michael Rigby, President
mrigby@postergarden.com
800.707.0207 x706

Rated 5 out of 5 stars

Aura was awesome with her customer…

Aura was awesome with her customer service! She helped me customize my order and the display was produced in short order and it delivered quicker than expected!

November 30, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

This is wonderful feedback to hear, thank you so much for the awesome review Todd!! We're very glad to hear that Aura is taking great care of you and that we were able to get your order out so quickly! We really appreciate your support and look forward to working with you again!!

Rated 5 out of 5 stars

Great customer service.Very good…

Great customer service.Very good printing worked with a very good person and price is also reasonable.

November 29, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Thanks for the great review Earl! We really appreciate the 5-star rating and look forward to working with you again!!

Rated 5 out of 5 stars

Great customer service

Great customer service.

Good value, great products.

November 27, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad you were happy with the products, value and service Joy! We really appreciate the 5-star review and look forward to working with you again!!

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Aura at the Beaverton location was really helpful. We'll definitely work with Poster Garden again in the future.

November 21, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Thank you so much for great review Ryan!! So glad to hear that Aura was really helpful! We appreciate your business and look forward to working with you on your next display project!!

Rated 5 out of 5 stars

Worked with us on our quick deadline.

November 20, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad to hear we were able to help you out with the quick turn around! Thanks so much for the business and we look forward to working with you again!

Rated 5 out of 5 stars

Very satisfied as a repeat purchase of…

Very satisfied as a repeat purchase of this table.

November 18, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Thank you so much for the 5-star review Cathy! We're so grateful for your business and look forward to helping with your next project!!

Rated 5 out of 5 stars

Gary Marshall was excellent

Gary Marshall was excellent, I would do business with Poster Garden again as I had such a pleasant experience working with Gary.

November 13, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad to hear that you had a pleasant experience with Gary and that everything was excellent! We really appreciate your business and the 5-star review Christina!!

Rated 2 out of 5 stars

Nice, but tough to assemble

The backdrop looks beautiful once assembled, but the set up process is not easy or intuitive. It took awhile to figure out, and two people were injured during the process.

November 11, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Hi Erin,

Thank you so much for taking the time to share your candid feedback with us. While I am pleased that your backdrop was beautiful, I am surprised and saddened to hear that the display was not easy to assemble and that anyone could have been injured during the set up process.

Our client's ease of use and safety when assembling our products is extremely important to us and I am so sorry that we missed the mark on both counts. I have spoken to your Project Manager and she will be reaching out to you to learn more about the situation so that we can ensure that whatever we need to do to make this right and prevent it from happening again is taken care of right away.

Should you have any further concerns or wish to discuss this in further detail, my contact details are below, you are welcome to reach out to me directly anytime. Please accept my apologies for the difficulties encountered, know that we take this feedback very seriously and will do our very best to make things right!

Sincerely,
Michael Rigby, President
mrigby@postergarden.com
800.707.0207 x706

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look