We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Post Office Travel Money Card on a global trip earlier this year. Very easy to use, easy to top up and easy to check balances. Better than carrying lots of cash. I felt safer with my money. Could... See more
Company replied
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more
Company replied
Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more
Company replied
Company details
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The travel money card is amazing but it…
The travel money card is amazing but it doen't cover other countries like in Africa so i find it limiting.
July 15, 2026
Reply from Post Office Travel Money Card
Dear Roselyn Anaminyi,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the available currencies seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Love this money card so much
Love this money card so much. I could even spend the euros that were not spent on the card in shops in England and online
March 9, 2026
Reply from Post Office Travel Money Card
Dear I N Charles,
We're happy to hear that your experience went well and that you were able to easily use your remaining currency after your holiday.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Phillip Griffiths,
Thanks for your kind words. It’s great to hear that Keir made a difference. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Made buying abroad so much easier added…
Made buying abroad so much easier added to my wallet on phone no problems
July 15, 2026
Reply from Post Office Travel Money Card
Dear Nicola Bradbeer,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
So much hassle and it could be so much easier
So much hassle and it could be so much easier. Possibly the worst tool I've ever had to deal with. You stand there in the post office being sold this dream of ease and convenience to discover you cannot register the card until 10.30 the next day. Then when you come to register the next day it tells you that you have tried too many times and now you need to call up. Easier to just get currency and be done with it.
July 16, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear James Leonard Crisp,
Thank you for sharing your thoughts. We’re sorry your experience didn’t meet expectations. If you’d like to talk through any concerns or need further assistance, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from abroad, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money
So easy to use
We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees like you often get with debit or credit cards. It’s easy to top up while you’re away, and switching between currencies is straightforward. Overall, it’s simple to use, convenient, and great for keeping travel spending stress‑free. You can add it to your wallet on your phone too so u don’t take the card out with you.
October 25, 2025
Unprompted review
Reply from Post Office Travel Money Card
Dear Martin,
We really appreciate your review. It’s great to hear that exchanging your money was straightforward, making international spending smooth is exactly what we hope to provide.
Post Office Travel Money Card
My 1st time using a travel card and it…
My 1st time using a travel card and it couldn't have been any easier. So so easy in every aspect from shops to restaurants to local travel there was no problems using the card and your balance was kept up to date almost instantly 👍 the best way to spend your money aboard safe and secure
July 10, 2026
Reply from Post Office Travel Money Card
Dear Cameron,
Thanks for sharing your experience. We’re glad the app is making things easier for you, and we're glad the card is easy to use and load. It really helps us to hear this.
Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Take over at our Post Office
Take over at our Post Office. Got a hard act to follow previous staff very knowledgeable and helpful. The new people running same are not as friendly to customers and in small community as this communication is key.
July 15, 2026
Reply from Post Office Travel Money Card
Dear Janet Evans,
Thanks for your kind words. It’s great to hear that our customer service has made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Janet,
We appreciate your positive feedback and we're glad the card is easy to use and load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Great service so much easier than hays…
Great service so much easier than hays and Great rates we love it and will be using it a lot more thanks
July 15, 2026
Reply from Post Office Travel Money Card
Dear Antony,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Jane,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Got scammed by a taxi in Poland all my…
Got scammed by a taxi in Poland all my money was advised that I would get all money back n not to worry a week later gets an email no refund cause I tapped the card you may aswell take your bank card instead of these waste of space at least with your bank they would get the refund sorted for you I thought post office holiday card was to protect you’re money wen really they do nothing of the sort I’m so disgusted with them
July 4, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Suzanne,
Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience. To help us better understand your feedback, we’ve sent you a Trustpilot email, please keep an eye out for it. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk, we’d be happy to assist.
Post Office Travel Money Card
Great card to have able to save…
Great card to have able to save through the year for our holidays
July 15, 2026
Reply from Post Office Travel Money Card
Dear Nicola,
We're glad our services helped you plan your holiday budget. We want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Annette,
We're happy to hear that using the card abroad was easy for you.
Post Office Travel Money Card
Fantastic for my teenage lad in France…
Fantastic for my teenage lad in France on a school trip. Easy, and safe from pickpockets in Paris in a zipped trousers pocket. The PIN code also protects the money if it is stolen, so he's safe and sound. It has helped to make his first big trip feel reassured.
July 15, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Claire,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
HIGHLY RECOMMEND!!!
HIGHLY RECOMMEND!!!! Can use this very easily just like a bank card with no charges I was very nervous as I use cash every where no need very easy will use this every time I go away !!
July 15, 2026
Reply from Post Office Travel Money Card
Dear Customer,
Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
28/29 April this year.
An Post, the Irish Post Office does not recognise the card for use in their branches for withdrawal or deposit purposes.
July 15, 2026
Reply from Post Office Travel Money Card
Dear James Wentworth,
Thanks for your feedback. We understand how inconvenient this can be while travelling. We've shared this feedback with the relevant team to further investigate.
Post Office Travel Money Card
It what we needed on holiday we will…
It what we needed on holiday we will start saving for the next year.
July 15, 2026
Reply from Post Office Travel Money Card
Dear Ian,
We're glad our services helped you plan your holiday budget.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Di NOLLER,
Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Agents are polite and very helpful.
July 15, 2026
Reply from Post Office Travel Money Card
Dear Michelle Evans,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.