Potato House Reviews 

467
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the seed potatoes, often noting their disease-free nature and the delicious taste of the resulting crops. Many appreciate the extensive range of varieties available, supported by detailed information for selection. The service is frequently described as first-class, with easy ordering, prompt communication, and helpful support. Reviewers also highlight the fast and efficient delivery, with products arriving well-packaged and in good condition. However, some customers also noted issues with delivery, including missing orders, delays, or packages being left in unsuitable conditions. A few other people also felt that some tubers received were too small to plant or arrived damaged.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality of seed... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and good... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy dispatch and prompt... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more

Company replied

Rated 5 out of 5 stars

This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more

Company replied

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(467)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

All as per expected

All as per expected

June 10, 2026
Unprompted review
Potato House logo

Reply from Potato House

We hope that your harvest is also as expected! We're here for any questions if things aren't going to plan.

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Rated 5 out of 5 stars

Brilliant

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over a week ago and the the plants have sprouted already, I'm suitably Impressed. I will be ordering more next year :)

May 26, 2026
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Reply from Potato House

We're glad that you are impressed! It's over to you now for the hard part - but we're here for any questions over the growing period. We're looking forward to your harvest.

Rated 5 out of 5 stars

Great seed potatoes

Orders arrive when they should and the plants thrive!

May 18, 2026
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Reply from Potato House

We are looking forward to hear how you get on! We're here for all questions over the season.

Rated 5 out of 5 stars

Efficient service

Efficient service, good price, good quality seed potatoes, not all shrivelled up and dry,

May 20, 2026
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Reply from Potato House

Thank you for mentioning all these points! We are proud of all of them. Our Seed Potatoes are in cold storage all spring and so get to our customers in great condition. We hope you get a great tattie patch. We're here if you have any questions.

Rated 5 out of 5 stars

Thank you for the great seed potatoes…

Thank you for the great seed potatoes very efficiently despatched

The potatoes arrived in good condition and I planted them , will let you know how they grow and taste!

Thank you too for your helpful service

May 18, 2026
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Reply from Potato House

We are looking forward to the taste test too! We're here for any growing questions you may have.

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Rated 5 out of 5 stars

Great Company

Great company to deal with. Tubers arrived in perfect condition. Plenty of after sales service. Will certainly get my seed potatoes from them in the future

May 15, 2026
Unprompted review
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Reply from Potato House

Thank you for highlighting these points! We're here all season for any potato questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Good range of organic varieties

Fast delivery, good product, good price. Not many others selling organic seed potato’s with this range of varieties.

April 20, 2026
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Reply from Potato House

We are really proud of our range and so thank you for highlighting this! The extra admin for the different varieties is worthwhile when we get lovely comments like this! We hope you get a great potato patch - we're here for any questions.

Rated 5 out of 5 stars

Potatoes very good .

Potatoes very good .
Response very fast
Delivery excellent

April 21, 2026
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Reply from Potato House

Thank you! Here's to that list continuing with a great harvest - and we're here to help if you have any questions.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Well packaged. Seed potatoes in good condition

April 20, 2026
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Reply from Potato House

Thank you! We hope you get a great potato patch, we're here to help if you have any questions let us know.

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Rated 5 out of 5 stars

Great varieties and quality

Great varieties and quality, and great service. Completely dependable.
I'd never go to anybody else now that I've found the Potatohouse!

April 21, 2026
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Reply from Potato House

We're glad you found us too! Thanks for the lovely comments. Let us know if you haev any questions over the season.

Rated 5 out of 5 stars

Great selection

Great selection, great customer care. I shall be coming back year after year. Highly recommend.

April 21, 2026
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Reply from Potato House

Thank you for your continued custom. We hope you get a great potato patch.

Rated 5 out of 5 stars

Super spuds

The potatoes were shipped super speedily and theyre a great product.

April 20, 2026
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Reply from Potato House

We are looking forward to hearing how you get on, we're here for any questions.

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Rated 1 out of 5 stars

Potatoes supplied smaller than a teaspoon.

Potato House supplied tiny potatoes. They aren’t smaller than the “legal minimum of 25mm as required by The Seed Potato Regulations 2015” though 🙄. Well done!
Won’t be buying from you again.

April 10, 2026
Unprompted review
Potato House logo

Reply from Potato House

When a customer thinks that their opinion carries more weight than the legal rules that a company operates by, it is never going to end well. Demands for refunds or for us to resend an order are not going to be met.

This customer was given many links to show that the legal minimum for a seed potato in the UK is 25mm. We sell ours at 35mm.
(as a tuber bounces over the grid, if it lands at any angle and does not pass this means that it is 35mm). The pictured tuber was a lot more than 35 mm in every direction apart from one edge was 33mm - this is a perfect seed potato.

I am glad that you mention that we don't sell potatoes that are below the legal requirement.

This order had 3 heritage varieties and the customer thought that a few of one variety were too small, however sent us a picture of only one tuber which is a perfect seed potato. Again, you are welcome to send more pictures of other tubers.

Customers have many different expectations of what a seen potato should be - some liking the smallest, and some liking large ones to cut up - this is why we are very clear as to what customers will get from us - we mention this on tabs on each variety and on our FAQs - not many other companies that sell seed potatoes do this.

Rules are there for the protection of both buyer and seller.

We are proud of our range of heritage varieties that we grow. These potatoes are rare, and so if they pass inspection, they will be sold.

Potatoes are grown not manufactured and so different varieties will have a natural average, this will change year on year, depending on the growing conditions.

We have over 90 varieties in 4 different sack sizes, and do not have the capacity (grading, storage or admin) to then grade to small med and large. If we did, this would push the prices up for all customers.

We know that you are going to get a cracking potato patch - weather, blight and beasties permitting and look forward to harvest pictures - please share any updates on our social media as we are happy for our name to be associated with our heritage seed potatoes.

We are not embarrassed about sending healthy heritage seed potatoes of the correct size, no matter what you say or demand over your emails.

Chits away!

Rated 5 out of 5 stars

I'd never ordered seed potatoes for the…

I'd never ordered seed potatoes for the following year, until last year. Ordering was easy, with lots of information to help me decide which varieties to buy and occasional emails popped into my inbox before the really exciting one that said my order was being despatched. There is plenty of guidance on chitting, planting and growing the potatoes, we just have to keep our fingers crossed for good potato-growing weather now!

March 19, 2026
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Reply from Potato House

Thank you for your order and review. Ordering in advance ensures that the varieties that you want are delivered when you would like in the spring - without any worry of them selling out. Well over a third of our customers use this free facility and we're glad that you have found it useful.
Fingers crossed for good weather and a great potato patch - we're here for any questions over the growing period.

Rated 5 out of 5 stars

Good company

Products appear of great quality and items delivered at a requested time. No issues at all. Fully recommend

March 19, 2026
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Reply from Potato House

we are glad that you are happy with your order! We are here for any questions over the growing period! We hope you get a great potato patch.

Rated 2 out of 5 stars

Goods not yet delivered

Goods not yet delivered

March 19, 2026
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Reply from Potato House

I have had a look at your order and see that you contacted us for the first time about this at 11:25 last night. It is very strange that you give us 2* without letting us know about the non-delivery. We are not Amazon and do not have staff working 24-7.

When an order does not arrive, we put this right for our customer. ALWAYS. However, we need the customer to inform us that their parcel did not arrive - we are not mind readers!

It is very disappointing that you have not allowed us to do this.

I will reply to your email.

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Rated 5 out of 5 stars

Lovely company

Lovely company, ace communication too!

March 19, 2026
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Reply from Potato House

Thank you for your lovely review! We're here to help you get a lovely potato patch.

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected, prompt delivery, helpful website, very pleased

March 19, 2026
Potato House logo

Reply from Potato House

thank you on all counts! We're here if you have any growing questions all season, I hope you get a great potato patch.

Rated 5 out of 5 stars

Good selection of Organic Seed Potatoes…

Good selection of Organic Seed Potatoes delivered on time and well packaged. What more can we ask for?

March 19, 2026
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Reply from Potato House

What more? A lovely bowl of freshly dug potatoes for dinner! We're here to help you with that if needed! Have a great growing season. Thank you for your kind words.

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