Potato House Reviews 

473
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the prompt delivery service, noting that orders arrive securely packaged and in wonderful condition upon reaching their destination. Buyers frequently mention the extensive and diverse range of potato varieties available, along with the detailed online growing information that helps them choose easily. Some reviewers were not happy with certain delivery issues, mentioning instances where parcels went missing, experienced courier delays, or were left outside in the heavy rain. People also noted occasional transport complications, though staff members were consistently helpful and responsive when handling these delivery problems.

What people talk about most

Product

Clients share positive opinions on product quality, praising the excellent condition of the seed potatoes... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition and top... See more

Delivery service

Consumers find delivery_service to be positive, consistently reporting super fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, highlighting a first-class and swift support.... See more

Order

Customers had positive experiences with order processes, highlighting how simple the website is to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more

Company replied

Rated 5 out of 5 stars

This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

473 reviews

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1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(473)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'd never ordered seed potatoes for the…

I'd never ordered seed potatoes for the following year, until last year. Ordering was easy, with lots of information to help me decide which varieties to buy and occasional emails popped into my inbox before the really exciting one that said my order was being despatched. There is plenty of guidance on chitting, planting and growing the potatoes, we just have to keep our fingers crossed for good potato-growing weather now!

March 19, 2026
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Reply from Potato House

Thank you for your order and review. Ordering in advance ensures that the varieties that you want are delivered when you would like in the spring - without any worry of them selling out. Well over a third of our customers use this free facility and we're glad that you have found it useful.
Fingers crossed for good weather and a great potato patch - we're here for any questions over the growing period.

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Rated 5 out of 5 stars

Good company

Products appear of great quality and items delivered at a requested time. No issues at all. Fully recommend

March 19, 2026
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Reply from Potato House

we are glad that you are happy with your order! We are here for any questions over the growing period! We hope you get a great potato patch.

Rated 2 out of 5 stars

Goods not yet delivered

Goods not yet delivered

March 19, 2026
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Reply from Potato House

I have had a look at your order and see that you contacted us for the first time about this at 11:25 last night. It is very strange that you give us 2* without letting us know about the non-delivery. We are not Amazon and do not have staff working 24-7.

When an order does not arrive, we put this right for our customer. ALWAYS. However, we need the customer to inform us that their parcel did not arrive - we are not mind readers!

It is very disappointing that you have not allowed us to do this.

I will reply to your email.

Rated 5 out of 5 stars

Lovely company

Lovely company, ace communication too!

March 19, 2026
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Reply from Potato House

Thank you for your lovely review! We're here to help you get a lovely potato patch.

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected, prompt delivery, helpful website, very pleased

March 19, 2026
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Reply from Potato House

thank you on all counts! We're here if you have any growing questions all season, I hope you get a great potato patch.

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Rated 5 out of 5 stars

Good selection of Organic Seed Potatoes…

Good selection of Organic Seed Potatoes delivered on time and well packaged. What more can we ask for?

March 19, 2026
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Reply from Potato House

What more? A lovely bowl of freshly dug potatoes for dinner! We're here to help you with that if needed! Have a great growing season. Thank you for your kind words.

Rated 4 out of 5 stars

Delivered to an alternative address

Delivered to an alternative address .
No service to N Ireland disappointing but was v keen to get Anya variety !!

March 19, 2026
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Reply from Potato House

I agree - it is incredibly disappointing that we are prohibited to sell to part of the UK. More than disappointing - still very unreal that part of the UK has a completely different set of rules.

We follow the rules laid out by the Government, and aren't going to break the law to gain that extra * We mention that we can't deliver to NI on a tab on every variety as well as on our FAQ.

We have lost a LOT of our customers due to politics. We would love to resume our service to NI and to the rest of Europe - prior to Brexit, around 20% of our orders were outwith Eng/Scot/Wales.

We are prohibited to sell to Northern Ireland or to anywhere else in the EU and until we lock all the politicians in a room and serve them rice and pasta we see no way of gaining that extra star.

Please see here for our statements about Brexit and not being able to deliver to Northern Ireland, which is part of the UK, and to the rest of EU

https://www.potatohouse.co.uk/reluctant-to-state-no-more-sales-to-eu-and-northern-ireland/

Please be aware that seed potatoes can be confiscated at customs even if it is for personal use.

If you have time, it would be great if you could write to your MP. It really is disgraceful that we are prohibited to sell to Northern Ireland and the rest of the EU.

I hope you get a great potato patch and I really hope that we can legally deliver to part of the UK soon.

Rated 5 out of 5 stars

Tastiest tatties

At the community centre and garden I work for in Dundee we have purchased seed potatoes for our big grow project, giving more than 100 individuals/families potatoes and compost to grow their own. We have also purchased eating potatoes and they are delicious, never have so many commented on the taste, texture and quality of the potatoes we have used before. We love them. Great to have a fantastic local supplier who cares so much for community and passion for growing .

April 8, 2026
Unprompted review
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Reply from Potato House

Thank you for the wonderful service that you provide for the community with your Big Grow Project. We are looking forward to hearing updates about the families that are doing this. We're here for any questions that they may have over the growing season! (social media or email).
And as for the tasty tatties - I think the chefs need to take some credit! Tip Top Tatties!

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Rated 5 out of 5 stars

excellent response

excellent response, communication, product and delivery without fault

March 19, 2026
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Reply from Potato House

Thank you for your kind words! We are here all growing season if you have any questions.

Rated 5 out of 5 stars

A great company!

It’s great to have a company that not only sell smaller numbers of seed potatoes, I have a small garden and like to grow more than one variety, but this is a company that cares. One of the potatoes in my small order arrived at the time I ordered it for, but quite damaged and I let them know. Amazingly they sent out a replacement 3 potatoes of that variety!! This is a great company! So customer friendly!!

March 19, 2026
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Reply from Potato House

We are so glad you like the small quantities - our 6 tuber nets sell as well as the 1kg nets. We will always ensure that any tubers damaged that during transit are replaced. We hope you get a great potato patch and we're here for any questions.

Rated 5 out of 5 stars

I bought three varieties of potatoes in…

I bought three varieties of potatoes in 2025. They all grew well, and were disease free. The crop lasted through to Christmas. I have bought more for this year ;-)

March 15, 2026
Unprompted review
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Reply from Potato House

I hope you get a great potato patch this year as well. Thank you for your continued custom.

Rated 5 out of 5 stars

Fabulous potatos and speedy delivery

Fabulous potatos and speedy delivery. Can't wait to harvest time.

February 16, 2026
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Reply from Potato House

We can't wait for your harvest either to hear how you get on with the lovely varieties you have! We're here for any questions in the meantime.

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Rated 5 out of 5 stars

All my tatties are happily chitting

All my tatties chitting, could choose an ample variety of potatoes, all organic, all fabulous as every year. The team sends all the information you need and then you can select when to receive them! Im a repeat customer as i love the service, quality and price! Thanks for keeping it up!

February 16, 2026
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Reply from Potato House

Thank you so much for your kind words! You mention so many factors that we are proud of. You have a wonderful selection this year and we're looking forward to hearing how you get on. We're here for any questions. Chits away!

Rated 5 out of 5 stars

Good selection of seed potatoes on the…

Good selection of seed potatoes on the website with good prices. The potatoes were delivered in the week requested

February 16, 2026
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Reply from Potato House

Thank you for highlighting our range, price and delayed delivery - we are proud of the range that we grow for our customers and that we can send out on the week requested. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

Great selection of potatoes delivered…

Great selection of potatoes delivered on the selected date. I've used Potato House for several years and have never been disappointed with my crop.

February 16, 2026
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Reply from Potato House

We a delighted to offer a delayed delivery to our customers as we know that the growing conditions are so different depending on where you are. Thank you for your continued custom. We are here for any questions and are looking forward to hearing how you get on this year.

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Rated 5 out of 5 stars

Wouldn't go any where else

Wouldn't go any where else. They know about potatoes in Scotland.

February 16, 2026
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Reply from Potato House

Thank you for your kind words! We're looking forward to seeing how you get on this year. We;re here for any questions.

Rated 5 out of 5 stars

Great service

Received my seed potatoes ver quickly and well packed.

February 16, 2026
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Reply from Potato House

We hope you get a great potato patch. We're here for any growing questions all season.

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