Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more
Company replied
Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more
Company replied
Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more
Company replied
Company details
Written by the company
Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties
Contact info
East Mains Farm, Auchterhouse, DD3 0QN, Dundee , United Kingdom
- 01382 320 454
- amy@potatohouse.co.uk
- potatohouse.co.uk
4.8
Excellent
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality but perhaps expensive
Seed potatoes look good, but I hadn't twigged until I opened the bag just how expensive they were - £26 for 1.5Kg (two lots of 9 potatoes). When they said 9 potatoes, they really meant 9, that is, 3 of each sort. My fault - I was in such a hurry to order that I didn't read the blurb properly. I understand that this reflects the extra cost of producing seed potatoes that are delayed so they'll crop at Christmas. The newsletters are useful and very informative.
September 1, 2025
Reply from Potato House
Thank you for taking the time to write a review. Although as some comments are about the postal service, I do not feel that our service warrants 3* and would like to address your concerns.
We work rurally and although most of our parcels arrive in the time frame promised, unfortunately a few don't. Our parcels get picked up mid morning and sometimes can only get to Dundee (12 miles away) that evening and then start their journey properly the following day. I apologise that your parcel was one that took an extra day, however, this is obviously out of our control.
You ordered just after midnight on the Monday and the order was processed later that day and got to you 3 days later.
We try to be as clear as we can in all our listings and our patio packs have the following under the main blurb, before going on to list the prices with grow bags and discounts if you buy 2
Pick what option you would like from the pack size menu ⇓.
Tubers only (3 of each variety- 9 in total)– £14.50
This is then also listed on the confirmation page and email.
As a recent user I would like to invite you to comment on how this can be clearer.
Our prices include postage. Please also note that our summer planting potatoes have a premium, as we have kept them in cold storage throughout the spring. Incidentally, if you had bought a 6-pack of each of the 3 varieties, this would have been much cheaper. Time and packaging/label costs are both more for a net with 3 tubers.
Thank you for highlighting our newsletter. I see that you joined after your order and so will not be on the series of “how-to” – please let me know if you would like to go on this (the trigger is when the order is processed)
We’re here for any questions and hope that you get a great potato patch – let us know how you get on.
~~~~~~~~~~~
ETA
Thank you for changing your rating to 4*. We are looking forward to hearing how you get on with these.
Advertisement
Reply from Potato House
thank you for your great review - we look forward to seeing what you grow for 2026
I had an issue with delivery but as…
I had an issue with delivery but as soon as I contacted potatoe house my query was answered straight away and I received my item the next day. Excellent customer service.
August 28, 2025
Reply from Potato House
Thank you for your patience while we sorted out your replacement parcel. What a contrast - from not getting delivered, to arriving the following day! We obviously have no control over this part, but I will bask in the glory! I wish all parcels arrived the following day :)
I hope you get a great crop - we're here for any questions all season.
A satisfied customer!
Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successful they are as, of course, I haven't planted them yet. However, the ones I ordered last year were really good!
August 28, 2025
Reply from Potato House
Thank you for commenting on our after-sales information - this is a new service and we are so glad that our customers appreciate it.
Let us know if you have any questions over the growing period.
Christmas spuds are chitted and planted
Christmas spuds are chitted and planted
Very Happy
Thanks
August 18, 2025
Reply from Potato House
Ho-ho-home grown happy Christmas Spuds! I hope you get a great harvest.
Advertisement
Reply from Potato House
Thank you for that! We aim to have a quick turnaround and get our orders out when our customers ask. Let us know if you have any questions.
Excellent
Great service and price.
I'll be buying my seed potatoes from Potato house from now on
August 21, 2025
Reply from Potato House
We look forward to seeing what you will grow in 2026!
Potato House highly recommended
Easy to place order. Timely delivery. Potatoes a good hen's egg size and in good condition.
August 18, 2025
Reply from Potato House
Thank you on all counts! We hope you get a great potato patch - we're here for any questions.
Reply from Potato House
Thank you for mentioning these aspects! We're here all season to help you get a great harvest.
Advertisement
Good spuds
The quality of potatoes is very good. The overall yields are usually excellent.
Although a little more expensive to buy, it's well worth it.
August 5, 2025
Reply from Potato House
Thanks for your comments on the quality. Our summer planting varieties have been kept in cold storage all spring - this ensures great quality, but our costs are higher. I am glad that you think that this premium is worth it! Our prices also include postage, so things may look expensive initially.
We hope you get a great potato crop - we're here if you have any questions.
Good quality old fashioned jute bags
Good quality old fashioned jute bags, delivered quickly
August 5, 2025
Reply from Potato House
They will last for years! Hope you get a good harvest to store in them!
Reply from Potato House
Thank you for highlighting all of these points
Reply from Potato House
Thank you for your continued custom
Advertisement
Great potatoes
Ordered several times, prompt delivery, good range of potatoes and had good harvests.
July 24, 2025
Reply from Potato House
Thank you for highlighting these points! Although the good harvest is also due to your hard work! Enjoy the results!
Bags arrived very quickly
Bags arrived very quickly - sooner than expected. Very good. Thank you.
July 21, 2025
Reply from Potato House
We pride ourselves on a quick turnaround - thank you for highlighting this. We're sure you will put them to good use!
AAAAAATHOMMMMMM!!!
What can I say? Great tatties at great prices with great service.... Nuff said!
July 1, 2025
Reply from Potato House
thank you on both counts! I hope you get a great potato patch! We're here if you need any help over the growing season.
Excellent Service
Excellent produce and very friendly and efficient customer service. Will definitely use Potato House again. Top notch.
July 10, 2025
Reply from Potato House
We hope you get a great harvest - we're here if you have any questions. Thanks for mentioning all these factors!
Advertisement
Wonderful Potatoes-
Wonderful Potatoes-
I’ve experienced this Item is of excellent quality
Literally the procedure of Growing your own food is a Fantastic experience - for body & soul.
Potato House assists beginners to advanced
Delivery Good & Price is fair. A large selection.
Thank You
June 24, 2025
Reply from Potato House
Thank you for commenting on so many aspects of your experience with us. We're here all season for any questions.
Good product delivered promptly in good…
Good product delivered promptly in good condition
June 24, 2025
Reply from Potato House
Thanks for highlighting these! We hope you get a great potato patch, please let us know if you have any questions.
I am very new to potato growing. Tattie Novice.
I am very new to potato growing, my interest is in the old rare varieties. It's just a hobby. But Potato House always treats my daft questions with respect, and the seed I have had from them has been first class.
No complaints from me.👍
June 10, 2025
Reply from Potato House
There is no such thing as a daft question! Hopefully we don't provide daft answers! We're here to make your growing season a success and are always happy to answer any questions. We love that you're growing heritage varieties. Hope you get a great tattie patch!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.