Potato House Reviews 

475
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the extensive selection of organic potato varieties available and deeply appreciate the helpful, detailed website information provided for every single choice. People frequently mention the remarkably rapid, secure delivery service and the wonderful, healthy quality of their successful garden harvests across multiple seasons. Some reviewers were not happy with occasional delivery problems caused by external courier services. A few customers experienced frustrating troubles when packages went missing or were left exposed to bad weather outside, requiring prompt replacement orders and helpful support communication to fully resolve the situation.

What people talk about most

Product

Consumers find product quality to be exceptional, highlighting top-grade seed potatoes and great crop yields.... See more

Quality

Customers consistently note positive experiences with quality, highlighting top-notch seeds and produce that... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting super fast and prompt... See more

Service

Clients share positive opinions on service, consistently praising the swift delivery and excellent product... See more

Order

Users describe positive interactions with order, noting that placing items is simple and websites are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more

Company replied

Rated 5 out of 5 stars

Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

475 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(475)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy for my 1st attempt at Potato growing.

Easy to choose and order as a novice 1st time potato grower this was very important to me. Lots of online advice and someone willing to answer any questions you may have. Potatoes arrived quickly and in good condition.
Just waiting now for the first sign of growth.
Thanks a lot.

May 19, 2025
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Reply from Potato House

Thank you for your lovely words! I will pass to the team. We do believe that our success lies in the enjoyment and sense of achievement that our customers get from growing their own potatoes. And for that, we are always here to answer questions - there are no daft questions (and hopefully no daft answers!).
We're looking forward to seeing how your season grows and the end result!

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Rated 5 out of 5 stars

Simple to order

Simple to order - prompt delivery and the spuds are in the earth!!

May 19, 2025
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Reply from Potato House

We're here for any questions over the season. We hope you get a great potato patch

Rated 5 out of 5 stars

Always quality seed and fast delivery…

Always quality seed and fast delivery even to us in the highlands.

May 19, 2025
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Reply from Potato House

As we live and work rurally, we are committed to our promise of not charging any more for postage to "remote" areas and we are glad that you got your order quickly.
We're looking forward to hearing how you get on this season.

Rated 5 out of 5 stars

Their potatoes have never failed me!

Their potatoes have never failed me! Great customer service too, always happy to answer questions. A pleasure to deal with.

April 22, 2025
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Reply from Potato House

Thank you for your kind words! It is really lovely to read this and I will pass to all staff concerned. We are looking forward to hearing about how you get on this year - you have some great varieties.

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Rated 5 out of 5 stars

Superb range and excellent advice.

Superb range of seed potatoes with great descriptions. So pleased that they are available in small quantities as well as large. Excellent advice on all aspects of growing potatoes… and they follow up at the relevant time after despatch with information on chatting, planting, harvesting etc.
Since finding this company I buy seed potatoes only from them.

April 22, 2025
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Reply from Potato House

Thank you so much for mentioning the follow-up advice! This is a new optional service that we are providing to customers and we are glad it is appreciated!
We're here for any questions over the growing period - we hope you get a great harvest

Rated 5 out of 5 stars

Prompt attention to my order sensibly…

Prompt attention to my order sensibly taking into account the issues which may delay deliveries over a Bank Holiday period

April 22, 2025
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Reply from Potato House

Bank holidays - love them when sitting in the sun ...loath them when we have orders to go out! We don't dispatch over holidays so the seed potatoes are not in transit longer than they need to be. Thank you for you understanding on that!
We hope you get a great potato patch. we're here to help

Rated 3 out of 5 stars

Meaningless reviews are meaningless

It is not possible to give any meaningful review for this product. The seed potatoes were delivered. I will be able to say more when they have produced a crop!

April 22, 2025
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Reply from Potato House

Reviews are generally given for the service and goods up to that point, not what might happen in the future and so this 3* review is unusual, but none-the-less I appreciate the time taken to write us the review.

The review might be more meaningful if you were to mention aspects of our business that have been good up till now - for example speed of delivery and quality of the goods.

The next part of this experience is up to you not just the seed potatoes that have been delivered!

However, we are here to help you get a great crop and don't just leave you now. We are here to help you - and for that crop to gain the extra 2*

Do you know that if you sign up for our newsletter you will get snippets of advice sent to you individually timed to your order? We're here over email and social media as well for any questions you may have.

Please note that beasties and blight may get in the way of a good crop - and so the elusive extra 2* is out of our hands. Other factors such as weather and soil will contribute to the success of your crop,

We look forward to updates of your season - and of course an updated review in the summer!




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Rated 5 out of 5 stars

Outstanding Company & Quality Products

The quality is outstanding and I wouldn’t buy from anywhere else so thank you to all of your workers for quality products and service.

Your customer service is an absolute joy in this day and age and much appreciated.

April 6, 2025
Unprompted review
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Reply from Potato House

Thank you for your kind review! We're here all season if you have any questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Excellent range; choose your delivery date

Excellent range, very good quality seed potatoes. Grew last year and they all gave excellent yields. Plus you can order to deliver on a specific date - I ordered in November for late March delivery.

March 20, 2025
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Reply from Potato House

We appreciate your comments on our delayed delivery service and other aspects of our business. Thank you for your continued custom. We're here to help all season if you have any questions.

Rated 5 out of 5 stars

Good seed potatoes

Good website with an excellent range, good quality seed potatoes dispatched at a convenient time.
This is my second year of buying seed potatoes from this supplier, so I'm optimistic about the results!

March 20, 2025
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Reply from Potato House

Thank you for your continued custom! We dispatch when it is convenient for our customer and we're glad that this is appreciated! Let us know if you have any questions over the growing period.

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Rated 5 out of 5 stars

Hooray! Scottish seeds for a Scottish climate

We've been getting potato seeds from Potato House for a few years now. It's great to get seeds of quality and suitable for our Scottish climate. The interesting range of different organic older varieties is great.
Fingers crossed for a good potato growing season!

March 20, 2025
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Reply from Potato House

Thank you for highlighting our range! We are proud of the number of varieties that we bring to the gardens and allotments. Fingers crossed - but if that doesn't work, we're here to help over the season. I hope you get a great potato patch.

Rated 5 out of 5 stars

A great company

My potatoes arrived very quickly. On opening, I noticed one potato was damaged. I emailed photos and asked it the damaged potato could cause issues for the others on the net. I was given good advice and I was sent a replacement bag of potatoes, which also arrived quickly. Customer service were very helpful and friendly.

March 20, 2025
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Reply from Potato House

Thank you for your patience and understanding while we sorted your problem out and thank you for your kind words.
We always aim for a quick turnaround.
We're here for any growing questions you may have over the season. Chits away!

Rated 5 out of 5 stars

Valued small customer

Ordering and delivery were as good as usual. Informative email when I identified the drop in size of tubers from previous years.
Even though I’m a small consumer I’m made to feel valued as part of the potato house family. Rare nowadays!

March 20, 2025
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Reply from Potato House

We really appreciate your order and review. No order is too small (or too large!).
We're here for any questions you may have. Talking about family - let us know how our baby potatoes get on!

Rated 5 out of 5 stars

Trustworthy company

Produce good quality and arrived earlier than expected. Trustworthy company.

March 18, 2025
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Reply from Potato House

We always aim for a quick turnaround, then the orders are in the hands of the delivery companies! I am glad that they got the potatoes to you quickly.

We hope you get a great potato patch, we're here for any questions.

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Rated 5 out of 5 stars

Prompt

Prompt, good quality, reasonably priced, large stock of varieties to choose from. Enough said

March 18, 2025
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Reply from Potato House

Thank you for highlighting all these points! We're here if you have any potato questions over the growing season

Rated 5 out of 5 stars

Fantastic customer service with a great…

Fantastic customer service with a great selection of seed potatoes! Would highly recommend 😊

March 10, 2025
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Reply from Potato House

Thank you on all accounts! We hope you get a great potato patch, we're here to help if you have any questions.

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