Pott Candles Reviews 

447
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the wonderful products, beautiful designs, and very smooth ordering process. People regularly state that online purchases always arrive promptly and are securely packaged in protective, eco-friendly materials. Buyers are thoroughly impressed by the attractive pottery containers and the wonderful, natural fragrances that create a pleasant atmosphere at home. However, some people mentioned that a few specific candles suffered from uneven burning or problematic pooling wax issues during use. Others also noted that certain fragrance options felt a bit disappointing or much weaker than expected once finally lit.

What people talk about most

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful handmade... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that items arrive quickly and... See more

Order

Users describe positive interactions with order, highlighting how placing an order is super easy and products... See more

Customer service

People report positive experiences with customer service, noting that the team is responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more

Rated 5 out of 5 stars

Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more

Rated 5 out of 5 stars

I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more

Company replied

Rated 5 out of 5 stars

I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more

Company replied



4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(447)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

Best product ever!

I love the Pott Candles - I know I would the first time I have seen them and I love it even more after I have received my order. My favourite one is the fig one and the smell is just amazing. What I love the most is there fact this is so sustainable, I love getting my new refill and reusing the beautiful pot for my next one.

October 2, 2026
Rated 5 out of 5 stars

This candle smells absolutely stunning

This candle smells absolutely stunning! It doesn't even need to be lit. It is quite expensive, however to me it is worth every penny. I absolutely love the candle and the match pot, and look forward to getting another candle next month.

October 1, 2026
Rated 5 out of 5 stars

Beautiful, comforting and indulgent

I’m delighted with my beautiful Starlight candle, pot, and match pot. The design and scent is absolutely gorgeous. It’s such a treat to light it; the whole experience feels comforting and indulgent. Thank you, Pott team.

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to use website

Really easy to use website. Candles and Potts are delightful. So lovely to be able to buy refills. I bought for myself last year; this year I am buying to give as gifts. Super quick delivery too!

September 28, 2026
Rated 5 out of 5 stars

Absolutely gorgeous candles

Absolutely gorgeous candles. They look beautiful in the home and the scents divine! There’s something really special about the quality and attention to detail, and the fact they’re sustainable, they feel luxurious without being fussy, and they make even the simplest corner of the home feel that little bit more special.

I honestly love them and would happily recommend Potts to anyone looking for a beautiful candle that feels as good as it looks 🤍

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Just bought a Cook refill for my…

Just bought a Cook refill for my kitchen and wow! Smells absolutely amazing but also completely neutralises cooking smells which is great at because we don't have an extractor fan. Will be keeping a constantly supply of these from now on.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very responsive and great product

There was a delivery hiccup with my first order in terms of length of time it would take and Pott was very responsive and went above and beyond to make me happy when I needed to cancel. I subsequently re ordered the IoW tomato candle set and have now just ordered another two candles. The fragrance is incredible. Even when the candle isn’t lit my kitchen has a wonderful tomato smell.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Gifts

Absolutely beautiful product, so nicely packaged and very promptly delivered. I bought as gifts and I am sure the recipients will be delighted.

September 18, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, came packed really securely. The set itself was beautiful and the candles smell devine.

September 18, 2026

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