I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery lovely smell!
Quick delivery. No issues. Very effective candle against food smells with a lovely fragrance. Love it!
Lovely candles in a very nice reusable…
Lovely candles in a very nice reusable pot. Lovely company making everything easy. Thanks
Over-hyped snd disappointing
The burn time was given as 70hours. I got a maximum of 40hours.
The 4 wicks were unevenly distributed so the candle burned unevenly.
Very disappointed.
My Isle of Wight tomato pott
My Isle of Wight tomato pott, candle and match pott arrived yesterday and I absolutely love it, the colour, smell, I'm so chuffed with it. I got the refil in tropic and cook and the smell is divine. Loved the concept and the product.
Love the Cook candle
Love the Cook candle - great
fresh minty scent that really does get rid of those lingering cooking smells.
Worth waiting for it to come back into stock - this is the second time I’ve ordered it.
No smell
The oud candle is the most disappointing candle I’ve ever bought from Pott.
I lit the grand candle this evening for the first time and having burned it for the last five hours I still can’t smell it !!
I feel it’s been a complete waste of money ☹️
A scented candle with no scent
I love the idea of a refillable candle and my first order arrived promptly and was nicely packaged. The problem is that the candle has virtually no scent — which is the opposite how it is marketed. My husband actually said ‘oh, you’ve bought an unscented candle’.
I have subscribed to the monthly refill scheme and will give Pott Candles another chance but if the next candle is similarly scent-free, I’ll cancel my subscription.
I was very excited about the prospect…
I was very excited about the prospect of having one of these candles, but the excitement was short lived. Even though the dimensions are in the description, the 4 wick (called large) candle is actually much smaller than I expected. The pot is ok but nothing special and the candle is burning quickly, but twice I’ve had to rescue the wicks from curling into the wax. The scent (orange) is OK but not as fresh smelling as I was expecting, and overall, I think poor value for the £89 spent. Very disappointed.
What a company the candles are amazing…
What a company the candles are amazing and last and the potts are truly amazing and look stylish in any room when the candle is lit even for a few hours the smell is divine.
We had an issue with an order and the team went above and beyond to get the issue sorted.
Thanks again for such amazing products and service.
Perfect treat..
Perfect treat....The delivery and packaging was really lovely, the smells and the pots are perfect and i couldnt but order more. I would recommend this to all my friends.
Actually I am quite disappointed
Actually I am quite disappointed. The 4 wick candle has not burnt evenly and I now have half the candle with wicks I I’ll have to dig out. I am not sure they are worth the money or the hype. The product hasn’t lived up to my expectations.
Lovely scents and beautiful pots
Lovely scents and beautiful pots. Delivered quickly and packaged well.
Excellent customer service
Excellent customer service, very pleased with all the help and support given. The tomato candle has a gorgeous aroma.

Reply from Pott Candles

Reply from Pott Candles
Hate to say it
Hate to say it, but £20 for a tiny pot and no candle is way too much.

Reply from Pott Candles
The candles are smaller than it looked…
The candles are smaller than it looked like on the illustration so wish I’d gone for standard size. But fragrance is lovely

Reply from Pott Candles

Reply from Pott Candles
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.









