While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
they told us the video will be upload in 2 month. we got the order, small unworthy items. suddenlly they hav lost the video! i ask for refund, they ask for a picture of what we recived, then after 3 month the video magicly appeared, and they r willing to send it to us. not uploading cause what they send is a joke. i gave them alot of options to fix what they did. they just dont care. stay away and save your money!!!
Video of potential items received in mystery ball purchase is misleading. None of the premium products shown are what they actually send.
The package arrives quickly, and everything is fantastic! The bag is incredibly cute, too. The customer service is outstanding, responding within hours. Everything is well-packaged. This should really cost $200!
ITHE BAG IS SO ADORABLE, AND I REALLY APPRECIATE HOW FUNCTIONAL IT IS. I DO WISH WE COULD PERSONALIZE OUR OWN WANDS AND THAT THE HOGWARTS LETTER HAD VELCRO FOR EASY OPENING AND CLOSING. BUT ASIDE FROM THAT, I LOVE IT TO BITS!
I definitely plan to purchase this bag set again. This is fantastic and I believe it's worth $200! I will definitely get another one!
This entire collection is absolutely adorable and beautifully packaged. I honestly can't believe I only paid $78 for it, as it feels much more valuable. The seller was incredibly fast and accommodating with my requests!
The products were excellent and arrived in great shape.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
