Pouch King International Reviews 

15
TrustScore 2 out of 5

2.0

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Company details

  1. Online Marketplace

Written by the company

Welcome to Pouch King International! We offer all kinds of tobacco free products like nicotine pouches, disposable vapes and many more! Also nicotine free products are added to our collection lately.


Contact info

2.0

Poor

TrustScore 2 out of 5

15 reviews

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2.0

All reviews

(15)

1 review in the last 12 months

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Rated 1 out of 5 stars

Expired Products and Zero Customer Support — Outrageous Experience

I ordered ten packs of the Nic Nac Spearmint 6mg from Pouch King International, and what I received was an absolute disgrace. Every single pack I got was past its expiration date — all ten of them.

The shock didn’t end there. I reached out immediately by email to report the issue and file a complaint, and I’ve been completely ignored. No reply, no explanation, no attempt to fix the problem.

Selling expired consumable products is unacceptable, and as far as I understand, it may even violate consumer protection laws. The fact that they don’t respond to customer complaints only makes the situation worse.

I expected a simple, legitimate transaction. Instead, I got outdated products and radio silence. This experience has completely destroyed my trust in this company. I strongly advise others to think twice before ordering.

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Can I ask a question for any experts…

Can I ask a question for any experts out there , why do these pouch companies use chemical flavourings where one could argue that the safety of using such is debatable , I don't care what so called governing bodies say about these flavourings/additives been fit for human consumption , why can't these pouch companies use natural organic flavourings ???

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

Cheap deals can be deceitful

They had a deal (1 € for klint mint) so i ordered 25 of them, but did not get any! I only got the more expensive ones (5-10 units). They send me a message that they were out of stock, and gave me a gift card for 25€. I replied that i want my money back - and they did not answer me nor gave me my 25€ ! Avoid this company if possible!!!

The delivery to Finland costs 25€ so i basically I lost a lot of money, because other companies offer a free delivery.

May 22, 2023
Unprompted review
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Rated 1 out of 5 stars

They didn´t have the product I ordered

They didn´t have the product I ordered, so i told them to cancel, because it was not going to arrive in time. They took more than a week to tell me they didn´t have it, and completely ignore my request to cancel even though I contact them twice for this matter. 3 weeks later, when I no longer need the product, they sent me notice for shipment. Very bad customer service, it´s better to buy from a different company.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great variety and speedy delivery

Great variety of pouches, my order was shipped on the same day and delivered the next (Czech Republic to Italy). Found a free extra can in the package as well.
100% recommended

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

I meant to place an order

I meant to place an order, but there is no longer free delivery for orders over €175. and UPS freight is expensive.

You were a good store, but I'm switching to another one with free shipping. Thank you.

January 31, 2023
Unprompted review
Pouch King International logo

Reply from Pouch King International

Dear Sami,

We could not rely on the DPD services anymore. Packages went missing or had massive delays. With UPS, our customers can count on a fast and proper delivery. However, speed and decency comes with a price.

Unfortunately you wrote a 1 star review, just because of the shipping company. We're happy that you were satisfied with our service.

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Rated 5 out of 5 stars

I ordered some Snus during the easter…

I ordered some Snus during the easter holidays and had to wait a while because of the off days, but they were nice enough to put an extra package in there for me and it arrived within 5 days of me ordering. Will definitely order again!

April 21, 2022
Unprompted review
Pouch King International logo

Reply from Pouch King International

Dear Moayad, thank you for your review!

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