POWER.dk - Herning Reviews 3,289

TrustScore 4 out of 5

4.0

Herning Merkurvej 1C st. 64 Herningcentret, 7400 Herning, DK


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See what reviewers are saying

Rated 5 out of 5 stars

Acquired an expensive item with help from Daniel Carstensen. Spent a few hours talking with him and getting the best deal, as well as filling up information to get a loan for the item. In the end, I g... See more

Company replied

Rated 5 out of 5 stars

Jacob, (hope I remember his name correctly) super friendly sales person. My son really likes him and consider his suggestions like best friend feedback.. Great customer service.. keep up the good... See more

Company replied

Rated 5 out of 5 stars

*UPDATE* The store manager contacted us and we were able to proceed with our return. We are impressed by the management at Power. A great experience in the end. The only store that did not tak... See more

Company replied

Rated 1 out of 5 stars

Brand new washing machine broke down within 2 weeks. Part as been replaced and machine still does not work. WORST MACHINE AND CUSTOMER SERVICE EVER. POWER says its not thier problem!!!!! They will... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Herning Merkurvej 1C st. 64 Herningcentret, 7400, Herning, Denmark

  • 70338080

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Acquired an expensive item with help…

Acquired an expensive item with help from Daniel Carstensen. Spent a few hours talking with him and getting the best deal, as well as filling up information to get a loan for the item. In the end, I got the best customer service I am not usually offered. Time spent was fun and informative. Power.dk shop is my first choice, great deals and support!

April 23, 2026
Unprompted review
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Mindaugas,

Tusind tak for de flotte ord og for den fine anmeldelse.

Det er fantastisk at høre, at besøget i Herning var både informativt og en god oplevelse, og at servicen gjorde en forskel.

Det sætter vi stor pris på, og det er dejligt at høre, at POWER er dit førstevalg.

Alt det bedste, Erik at POWER! ⚡

Rated 5 out of 5 stars

Power er en god butik for alle…

Power er en god butik for alle mennesker. Vi er glade😉😉

February 27, 2026
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hej Lian,

Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at I er glade for jeres oplevelse hos POWER. Vi sætter stor pris på, at I tager jer tid til at dele jeres positive feedback med os.

Det betyder meget for os at vide, at vi lever op til jeres forventninger, og at I føler jer velkomne i vores butik. Jeres tilfredshed er det, der driver os hver dag.

Alle de bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Go service ,

Go service ,

February 28, 2026
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Lone,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.

All the best, Erik at POWER! ⚡

Rated 5 out of 5 stars

Dc is a good guy,very service minded.

March 1, 2026
Unprompted review
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Liubov,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en så positiv oplevelse med vores service i Herning. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback.

Det betyder meget for os at vide, at vores indsats bliver værdsat. Vi arbejder hårdt for at give den bedste kundeservice, og det er motiverende at høre, når vi rammer plet.

Tak fordi du valgte POWER!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Nice

DC
Really good service and very friendly helpful guy. I appreciate his service. Well done

February 26, 2026
Unprompted review
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Thusitha,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores Herning butik. Vores team arbejder hårdt for at give den bedste service, og det betyder meget for os at høre, at vores medarbejder var venlig og hjælpsom. Vi sætter stor pris på din feedback!

All the best, Erik at POWER! ⚡

Rated 5 out of 5 stars

Good people.

January 7, 2026
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Raivis,

Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse med vores team i Herning. Vi er stolte af vores medarbejdere og deres dedikation til at give den bedste kundeservice.

Det betyder meget for os, at du tog dig tid til at dele din oplevelse. Sådanne tilbagemeldinger motiverer os til at fortsætte med at levere den høje standard, som vores kunder fortjener.

Tak fordi du valgte POWER!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Very good service and Costumers service

Very good service and Costumers service

November 29, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Elena,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en så positiv oplevelse med vores service og kundeservice i Herning. Din feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

Badd

I wanted to buy a wireless keyboard. I asked the salesperson what they had available, and he said he had something for 500. I came home and saw that they had a keyboard for 150 kroner. I won't buy anything else there.

November 3, 2025
Rated 5 out of 5 stars
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi LUDHUBA,

Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på, at du tog dig tid til at dele din positive feedback.

Det betyder meget for os at vide, at vi har levet op til dine forventninger. Vi arbejder hver dag for at give vores kunder den bedste service muligt.

Tak fordi du valgte POWER!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

The service is good and the other sales…

The service is good and the other sales agents are also approachable. So i can really recommended Power.dk as one of the good IT stores in Denmark.

September 21, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Mark,

Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du har haft en god oplevelse med vores service og vores sælgere i Herning. Vi sætter stor pris på, at du anbefaler POWER.dk som en af de gode IT-butikker i Danmark.

Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

I ordered 15k phone honor v5 wednesday…

I ordered 15k phone honor v5 wednesday and i hope will come to shop friday or saturday or sunsay and not even monday hahaha whqt a joke this shop..

September 25, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi

Thank you for your review.

We’re sorry to hear about your experience with your Honor V5 order. We understand how frustrating it is when delivery does not happen as expected, especially after placing a high-value order. This is certainly not the experience we want our customers to have, and we apologize for the inconvenience and delay.

We take your feedback seriously and will work on improving delivery communication and reliability so that situations like this can be avoided in the future.

You are wished a great day.

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Flawless Experience

Everything worked as it should

August 16, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Andrew,

Tak for din fantastiske 5-stjernede anmeldelse! Vi er glade for at høre, at alt fungerede fejlfrit med din oplevelse hos POWER Herning. Din tilfredshed betyder meget for os, og vi stræber efter at opretholde dette serviceniveau for alle vores kunder. Vi sætter pris på, at du tog dig tid til at dele din positive feedback.

Rated 5 out of 5 stars
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Aadhavan,

Thank you for your wonderful 5-star review! We are delighted to hear that you had a great experience with our customer support. Your positive feedback motivates us to continue providing the best service to all our customers.

Rated 4 out of 5 stars

Waiting time I did not like 😝

I came to Power.dk Herning in order to buy two iPhones 📱. Luckily they had both colors. The staff was very friendly. One star ⭐️ minus (4/5) I’m sorry for not asking me what I need or telling me that I have to wait a little in the queue. Last, after waiting 40 min, I needed to ask one service staff who is responsible for iPhone sales. He told me friendly that he and two other boys are taking care for sales and after 10-15 more minutes I was ready to buy. Next time I’ll go earlier. I thought I just spend 10 minutes in this location but 1 hour 😆? It was around kl. 14. Anyway good experience but not excellent 👍⭐️⭐️⭐️⭐️

July 26, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Dirk,

Tak for din anmeldelse og feedback om dit besøg i POWER Herning! Det glæder os at høre, at du fik de iPhones, du ønskede, og at vores personale var venlige og hjælpsomme.

Vi sætter pris på din konstruktive feedback omkring ventetiden og kommunikationen. Det er værdifuldt input, som vores specialistteam har modtaget og vil gennemgå internt for at forbedre kundeoplevelsen.

Det er dejligt at høre, at du trods ventetiden havde en god oplevelse. Vi arbejder konstant på at optimere vores service, så dit næste besøg bliver endnu bedre.

Med venlig hilsen, Erik hos POWER! ⚡

Rated 1 out of 5 stars

Faulty product sold wirh a tag quality checked OK!

Bought a wifi power plug from outlet sale that didn't turn on! The package mentioned quality checked OK! Drove 40 kms to get it, now need to drive 40 kms to return it!

July 20, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Arvind,

Tak for din anmeldelse af wifi-stikket købt i vores outlet. Det er naturligvis ikke den oplevelse, vi ønsker at give vores kunder, især når du har kørt så langt og produktet var markeret som kvalitetstjekket.

For outlet-køb skal varen returneres til den specifikke butik, hvor købet blev foretaget. Du kan tage produktet med tilbage til vores Herning-butik, hvor vores personale vil hjælpe dig.

Vores specialistteam har modtaget din feedback og vil videregive den internt til gennemgang, så vi kan forbedre vores kvalitetskontrol.

Rated 5 out of 5 stars

Value for money and good costumer…

Value for money and good costumer service :)

July 1, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi ana cristina,

Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med både vores priser og kundeservice. Din tilfredshed betyder alt for os, og vi sætter stor pris på din positive feedback. Vi ser frem til at byde dig velkommen igen!

Med venlig hilsen,
Erik fra POWER! ⚡

Rated 5 out of 5 stars

Fantastisk

Fantastisk

June 4, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hej!

Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!

I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!

Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊

Du ønskes en dejlig dag!

De bedste hilsner,
Astrid/POWER

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Fast delivery

May 8, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Hi Michael!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 4 out of 5 stars

PC veed power

April 15, 2025
POWER.dk - Herning logo

Reply from POWER.dk - Herning

Vi sætter stor pris på din feedback og er glade for, at du havde en positiv oplevelse. Vi arbejder konstant på at forbedre os og håber på at kunne levere en 5-stjernet oplevelse næste gang.

De bedste hilsner,
Andreas / POWER

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