Dennis provided the best customer service I have experienced in all my time here in Odense. He single handedly guided my sons and I through a maze of options for gaming computers and went above and be... See more
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I bought a protection cover for lenovo idea tab, but the packaging did not specify any kind of size measurements, so it was not possible to figure out if it was the correct size cover. surprise, there... See more
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The AI guy was helpful in selecting the correct size air conditioner. The unit was ready for pick up a day earlier 👍. The only “bad” thing was the finding the location where we had to pick it up.... See more
Company replied
Got a very good and fast service from the staff named "Saxo". Very nice and cooperative support and guidance of great product. Thank you Power Odense. And thanks to Saxo.
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Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ørbækvej 75, 5220, Odense SØ, Denmark
- 70338080
3.9
Great
8K reviews
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Dennis provided the best customer…
Dennis provided the best customer service I have experienced in all my time here in Odense. He single handedly guided my sons and I through a maze of options for gaming computers and went above and beyond to make sure 2 teenagers got what they needed. Will shop here again.
September 20, 2026
Unprompted review
Reply from POWER.dk - Odense
Hi Simon,
Mange tak for din fantastiske anmeldelse! Det er en fornøjelse at høre, at du og dine sønner fik en så god oplevelse i vores butik i Odense. Det betyder rigtig meget for os, at I fik den rette vejledning til at finde de gaming computere, I havde brug for. Vi ser frem til at byde jer velkommen igen i butikken.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
Got a very good and fast service from…
Got a very good and fast service from the staff named "Saxo". Very nice and cooperative support and guidance of great product.
Thank you Power Odense. And thanks to Saxo.
September 29, 2026
Unprompted review
Reply from POWER.dk - Odense
Hi Md Pritom,
Mange tak for din fantastiske anmeldelse! Det er en fornøjelse at høre, at du fik en god og hurtig service hos POWER Odense. Det lyder som om, du fik rigtig god vejledning og hjælp til dit produkt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse. Glædelig shopping fremover!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hi Seelan,
Mange tak for den flotte vurdering og de gode ord om vores betjening! Det glæder os virkelig at høre, at du har haft en god oplevelse hos POWER i Odense. Vi sætter stor pris på, at du tog dig tid til at dele din feedback, og vi håber at byde velkommen igen en anden gang.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
There is a huge delay in customer…
There is a huge delay in customer service, and sometimes they do not provide the correct answers.
September 16, 2026
Reply from POWER.dk - Odense
Hi Pirabatharan,
Mange tak for din feedback og for at tage dig tid til at dele din oplevelse med os. Det er vi meget taknemmelige for.
Vi er kede af at høre, at du har oplevet ventetid og ikke altid har fået de svar, du ledte efter. Vi tager din feedback alvorligt og vil se på vores rutiner for at forbedre oplevelsen for fremtiden.
Hvis du stadig har brug for hjælp til din ordre, er du meget velkommen til at kontakte vores kundeservice direkte på 70 33 80 80 eller via [kundeservice@power.dk](mailto:kundeservice@power.dk), hvor en specialist kan hjælpe dig videre.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hej Flemming,
Mange tak for den flotte anmeldelse og de venlige ord om god pris og god service! Det er altid en fornøjelse at høre, at oplevelsen hos os har været positiv. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os og andre.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
I bought a protection cover for lenovo…
I bought a protection cover for lenovo idea tab, but the packaging did not specify any kind of size measurements, so it was not possible to figure out if it was the correct size cover. surprise, there are multiple kinds of idea tabs, and the cover did not fit. Par for the course for POWER.
August 31, 2026
Reply from POWER.dk - Odense
Hi Jakob
Thank you for your review. We are sorry to hear that you had trouble finding the correct protection cover for your Lenovo Idea Tab.
We understand that it can be frustrating if the packaging does not make it clear which model or dimensions the cover is intended for, especially when there are several versions of the same tablet series. We cannot assess the specific packaging or circumstances from the review alone, but we regret that you were left without a clear basis for determining whether the cover would fit.
We will pass your feedback on internally, as clear product information is important to help customers choose the right accessory.
We wish you a pleasant day.
Best regards,
Astrid/POWER
Great experience
Fully satisfied with the quick and smooth buying process and delivery.
July 31, 2026
Reply from POWER.dk - Odense
Hi HVahdani,
Tusind tak for de flotte ord. Det er en fornøjelse at høre, at både købsprocessen og leveringen oplevedes som hurtig og problemfri.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hej Samuel,
Tusind tak for de 5 stjerner og de flotte ord om god service.
Det er virkelig dejligt at høre, at oplevelsen i POWER Odense har været så god.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hi Michele,
Tusind tak for de flotte ord og de 5 stjerner.
Det er skønt at høre, at du havde en god oplevelse med både service og hurtig levering. Den slags feedback betyder meget for os.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Odense⚡
Super service
July 17, 2026
Reply from POWER.dk - Odense
Hi Niels,
Tusind tak for de flotte ord og de 5 stjerner. Det er virkelig dejligt at høre, at du har haft en super serviceoplevelse hos POWER i Odense. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Odense⚡
The AI guy was helpful
The AI guy was helpful in selecting the correct size air conditioner. The unit was ready for pick up a day earlier 👍. The only “bad” thing was the finding the location where we had to pick it up. Otherwise it’s been a positive experience.
July 6, 2026
Reply from POWER.dk - Odense
Hi Diane,
Tak for din fine anmeldelse. Det er dejligt at høre, at hjælpen med at vælge den rigtige størrelse aircondition fungerede godt, og at varen også var klar til afhentning tidligere end forventet.
Tak også for bemærkningen om afhentningsstedet i Odense. Det er nyttig feedback, især når resten af oplevelsen har været god.
Ved afhentning i Odense foregår udlevering i varegården ved modtageområdet. Man skal gå eller køre om bag butikken til rampen bagved og ringe på klokken ved porten.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hi Mohamed,
Tak for din anmeldelse. Det er dejligt at høre, at du er glad for produktet, selv om samlingen tog lidt ekstra tid.
Vi sætter pris på, at du delte din oplevelse, og håber, at du får rigtig god glæde af dit køb.
Venlig hilsen Erik, POWER Kundeservice på vegne af POWER Odense⚡
Reply from POWER.dk - Odense
Hej Aydoan,
Tusind tak for de flotte ord og de 5 stjerner. Det er en fornøjelse at læse, at du har haft en super god oplevelse hos POWER.
Kind regards Erik, POWER Kundeservice on behalf of your local POWER store⚡
Power stiller formkrav til…
Power stiller formkrav til reklamationer og nægter at starte reklamationsbehabdling, selvom love siger de skal.
May 29, 2026
Reply from POWER.dk - Odense
Hej Alexander
Tak for din anmeldelse. Jeg er ked af at høre om din oplevelse.
Jeg kan godt forstå, at det har været frustrerende, hvis du oplevede udfordringer med at få oprettet en reklamation. Det er selvfølgelig ikke den oplevelse, vi ønsker at give vores kunder.
Vi håber, at sagen i mellemtiden er blevet løst. Hvis du mod forventning stadig har brug for hjælp, er du meget velkommen til at kontakte vores kundeservice på 70 33 80 80, så vil vi gerne hjælpe dig videre.
Du ønskes en dejlig dag. De bedste hilsner,
Astrid/POWER
Really good sales man and really good…
Really good sales man and really good customer service
June 1, 2026
Reply from POWER.dk - Odense
Hi Anil,
Tusind tak for de flotte ord og for den fine anmeldelse.
Det er virkelig dejligt at høre, at oplevelsen i Odense var så god, og at både servicen og hjælpen gjorde et positivt indtryk.
Vi sætter stor pris på, at du tog dig tid til at dele det.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Odense
Hej Paul,
Tusind tak for de flotte ord.
Det er virkelig skønt at høre, at kundeservicen har været topnotch.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik at POWER! ⚡
DISHONEST SERVICE: Power Odense ignores consumer rights and property damage
I am appalled by the way Power Odense handles customer claims. My coffee machine (Case 4694321) broke for the second time with the same defect. Even worse, I have video evidence that the machine was damaged (scratched) by their service center during the first repair.According to the Danish Sale of Goods Act (§ 78), I am entitled to a replacement (omlevering) when a repair causes "significant inconvenience" and property damage. I formally refused any further repairs and demanded a replacement.The communication has been a series of lies:
Support (Christian) claimed the repair was finished on May 28, while the official workshop status still showed "on the way to workshop" days later. I have screenshots of this misinformation.They completely ignored my formal legal claims and my offer to provide video evidence of the damage.Today, they sent a robotic message saying the machine is ready, completely disregarding my legal refusal of the repair.
Power Odense is trying to force a twice-repaired, scratched machine on me instead of following the law. I refuse to pick it up. I demand a new replacement. I have all the documentation, screenshots, and video evidence ready for Nævnenes Hus.
June 2, 2026
Unprompted review
Reply from POWER.dk - Odense
Hello Oleksii
Thank you for taking the time to share your experience.
We are sorry to hear about the situation you describe and understand your frustration regarding both the handling of your coffee machine case and the communication throughout the process. This is not the experience we want our customers to have.
At POWER, we strive to provide professional service and fair solutions, and we take all customer feedback seriously as it helps us improve our processes and customer experience. We will ensure that your feedback is passed on internally for review and awareness.
As we are unfortunately unable to identify your customer details based on this Trustpilot review alone, we kindly ask you to contact us at review@power.dk if you would like us to follow up on the matter. Please include your Trustpilot username along with your contact information so that we can locate your case and investigate it further.
We appreciate you bringing this to our attention and hope that we will have the opportunity to welcome you back to POWER on another occasion.
Have a great day.
Kind regards,
Zaneb/POWER
Nice/friendly young guy working in the…
Nice/friendly young guy working in the cashier, informed me about the warranty
May 14, 2026
Reply from POWER.dk - Odense
Hi Camila,
Tusind tak for de flotte ord. Det er dejligt at høre, at oplevelsen ved kassen var venlig og hjælpsom, og at du fik god information om garantien.
Den slags feedback er virkelig værdsat og betyder meget.
All the best, Erik at POWER! ⚡
Good service and quality things i feel…
Good service and quality things i feel good on what i buy thanks 🙏
May 16, 2026
Reply from POWER.dk - Odense
Hi Rose,
Tusind tak for de flotte ord.
Det er virkelig dejligt at høre, at du har haft en god oplevelse med både service og kvalitet, og at du føler dig godt tilpas med det, du køber.
Den slags feedback sætter vi stor pris på.
All the best, Erik at POWER! ⚡
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