I don't often leave reviews but these guys actually deserve it. I tried to buy batteries for a cherrypicker from a couple of vendors before I found Powerland. One took my money (nearly 1K) then said... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more
Company replied
1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more
Company details
Written by the company
Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Contact info
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, United Kingdom
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
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Appalling Customer Service
Dreadful service. Ordered an item with 1-2 day delivery.. on 3rd day rang Powerland to progress chase order. They were unable to tell me the carrier name, consignment number or tracking details.. asked for them to call me back with update, they never did. On the 5th day still waiting for either delivery or telephone call.. neither forthcoming.
December 1, 2025
Reply from Powerland Industries Ltd
** UPDATE ** - After investigating this further, DHL has made us aware that delivery has been attempted twice at your home, however no one was in and a calling card has been left. We are contacting to pass over the details of your local branch to collect the battery.
Hi Jacqueline,
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the frustration you experienced.
There was some confusion on our side as the order was initially marked for cancellation at your request, and then reinstated when you decided to proceed. Unfortunately, this contributed to delays in us providing you with the usual tracking details.
In addition, one of our suppliers seriously let us down after assuring us that the item would be delivered to you on Thursday. This delay meant we were unable to dispatch your order as originally planned.
With Christmas fast approaching, DHL and other couriers are under immense pressure, and some parcels are subject to unexpected delays. That said, we fully appreciate that we should have communicated more clearly and returned your call as promised. We’re reviewing this internally to prevent it happening again.
We are chasing with the courier now to see where you parcel is.
We genuinely value your custom and are committed to improving your experience with us. If you still need assistance, please reach out to our support team and we’ll make sure everything is resolved as quickly as possible.
info@powerland.co.uk
01527962968
Lightening quick delivery 👍
December 2, 2025
Reply from Powerland Industries Ltd
Thank you so much for the great review! We’re really glad to hear your delivery arrived lightning quick. 👍
If you need anything at all, we’re always here to help.
Requested an invoice by email
Requested an invoice by email. Ended up phoning for one.
20% Vat & 20& tax why wouldn't I want one?
December 2, 2025
Reply from Powerland Industries Ltd
Hi Chris
Our system automatically sends VAT invoices by email with every order, so you should have already received one. When you contacted us by phone, our team simply re-issued it straight away.
You also mentioned being questioned about why you wanted an invoice. We’d like to clarify that no one here questioned that at any point, so we’re unsure where that misunderstanding may have come from.
If there’s anything further you need or if an email went missing, we’re more than happy to resend it.
Good price and availability
Good price and availability. Ordered battery for collection at Alcester. Arrived next day and collected, very pleased with service provided.
December 2, 2025
Reply from Powerland Industries Ltd
Thank you for the wonderful review! We're glad to hear you found the battery at a good price and that the next-day collection from our Alcester branch went smoothly. Great to know you were pleased with the service provided.
Reply from Powerland Industries Ltd
Thank you for the great review! We're really pleased to hear you're happy with the quality of your LiFePO4 battery.
If you need any support or have questions down the line, we’re always here to help.
Quick and efficient service
Quick and efficient service. Gave advice and answered questions I had, loaded the products into my vehicle for me. Many thanks.
November 21, 2025
Reply from Powerland Industries Ltd
Thank you for your fantastic review! We’re glad our team could provide helpful advice and make loading your products easier for you. It’s great to hear you found our service quick and efficient.
We really appreciate your kind words and look forward to helping you again in the future.
Delivery didn’t arrive….ring 3 times on…
Delivery didn’t arrive….ring 3 times on the day, got told it was on its way and should arrive at 2pm….rang back at 3pm for an update, I will ring you back they said but didn’t…..so I rang back at 4pm for an update, said it won’t be long….rang back at 4.30 and they said it’s been delivered…..just not to me!!! No idea where my order went!!!!
November 27, 2025
Reply from Powerland Industries Ltd
Hi Mark,
Thank you for your feedback. We’re genuinely sorry to hear you felt disappointed with this experience, as we always aim to provide smooth and reliable service.
To clarify the timeline: your order was placed on Wednesday at 5pm, which was unfortunately after our daily dispatch cut-off. This meant the batteries were dispatched on Thursday and delivered to your trading estate on Friday. The courier did mistakenly deliver them to a neighbouring business, where they were signed for. Once this was identified, the batteries were located and collected on Monday.
Our team member, Sam, spent considerable time on the phone with you on Friday to help resolve this as quickly as possible and did follow up with a callback as promised. We’re sorry that the courier’s error caused you inconvenience, but we’re glad the order still reached you in good time.
If there’s anything more we can do to help, please don’t hesitate to get in touch.
Thanks,
Powerland
Easy to find what I needed and…
Easy to find what I needed and delivered really quickly
November 25, 2025
Reply from Powerland Industries Ltd
Thank you for the great feedback! We’re delighted to hear you found what you needed easily and that your order was delivered quickly.
We’re always here to help with anything you need in the future.
Fast Delivery as as described
Very happy with my purchase and very surprised as how fast the battery was delivered.
Powerland were one of very few companies that I could find, that sell Platinun batteries as as i’ve had one on my van for many years and wanted the same again, I ordered it as soon as I found it.
November 19, 2025
Reply from Powerland Industries Ltd
Thank you for your fantastic review! We’re thrilled to hear you’re very happy with your purchase and pleasantly surprised by the fast delivery.
It’s great to know we could help you find the Platinum battery you’ve trusted for years.
We really appreciate your kind words and look forward to helping you again in the future.
Reply from Powerland Industries Ltd
Thanks for your repeat business James!
Reply from Powerland Industries Ltd
Thanks Robert!
Experience what great with Power land…
Experience what great with Power land with regard to,
Great price,
Fast email reply,
Extremely quick delivery.
Will purchase off them again.
👍🏻👍🏻
November 7, 2025
Reply from Powerland Industries Ltd
Thanks for the great review! We’re really pleased you had a good experience with our pricing, quick replies, and fast delivery.
We look forward to helping you again soon.
I highly recommend Powerland Industries…
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul.
This was my third attempt to source a battery for my 100 year old Austin 7. Two other suppliers failed and I wasted 10 weeks waiting…
With Powerland - I placed my order at the start of the week, three days later it arrived! Packed perfectly, order tracking available and contact details with a real person at the end of the phone.
Don’t waste your time elsewhere - phone this team immediately.
Thank you.
November 12, 2025
Reply from Powerland Industries Ltd
Hi Paul,
Thank you so much for the kind words! We’re really glad we could help you finally get the battery for your Austin 7 after your previous attempts elsewhere.
It’s great to hear everything arrived quickly and safely, and that our team was easy to reach when you needed us. Your recommendation means a lot!
We look forward to helping you again in the future.
dreadful communications
dreadful communications, sent plenty of emails (never once responded), phoned many times and every time I spoke to Jim & Ben (who seem very decent gents), just never call back as they said they would, shame really as previous purchases have been fine, it gives ya a complex.....
sorry powerland but customers deserve better!
October 31, 2025
Unprompted review
Reply from Powerland Industries Ltd
Hi,
Thank you for taking the time to leave your feedback, and we’re genuinely sorry to hear about your experience. This isn’t the level of communication we aim to provide.
We’ve tried to look into this, but we’re unable to identify your order or any correspondence from the information provided. We also reached out to you through Trustpilot requesting further details so we could investigate this properly, but unfortunately we haven’t received a response.
We’d really appreciate the chance to resolve this for you. If you could please get in touch with your order number or any additional information, we’ll ensure it’s reviewed as a priority.
We’re glad to hear your previous purchases have been positive, and we’re committed to ensuring your future experiences reflect the standard you expect. If we missed a call-back or message, we sincerely apologise.
We’re here to help — please do reach out when you can.
Thanks,
Powerland
The service was straight forward and…
The service was straight forward and efficient
November 6, 2025
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