Powerland Industries Ltd Reviews 

1,949
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably quick delivery times and securely packaged products that always arrive safely in pristine condition. Consumers also emphasize the highly competitive pricing available across a very wide range of stock options, making the overall purchasing process very smooth, efficient, and deeply satisfying. However, some people mentioned frustrating issues with carrier delivery tracking details, missing information, and unexpected shipping delays. A few customers also experienced communication gaps regarding delivery schedules from couriers, noting that getting timely updates about their incoming online orders could sometimes be quite difficult.

What people talk about most

Delivery service

Consumers appreciate the positive delivery service, frequently highlighting quick shipping times and orders... See more

Product

Clients share positive opinions on product quality, availability, and pricing. Reviewers consistently... See more

Service

People report high satisfaction and appreciation with the service provided. Customers consistently praise the... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both smooth transactions... See more

Price

Customers report widespread satisfaction regarding pricing and affordability. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,949)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I haven't even received it yet.

I haven't even received it yet. The courier told me they had my order and that it would be delivered on Friday 9th January and they would let me know when it was out for delivery, as of yet I haven't I heard from them.

January 9, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Colin,

Thank you for taking the time to leave a review. We feel it’s important to clarify the timeline and circumstances surrounding this order.

The battery was ordered on Wednesday afternoon, after our same-day dispatch cut-off. It was therefore dispatched the following day, Thursday, by our warehouse team and collected by DHL at approximately 1:00pm on a tracked next-day service.

Unfortunately, due to severe snowfall in the Midlands on the evening of 8th January, a large number of outbound shipments from DHL’s depot were delayed by one working day. This disruption was entirely outside of both our control and DHL’s.

While the vast majority of our orders do arrive the next working day, we clearly advertise delivery as 1–2 working days to allow for unforeseen circumstances such as this. The battery was delivered on Monday morning, which was within this advertised timeframe.

We would also like to note that I personally contacted you by email at 11:50pm on Saturday night to proactively communicate the delay.

We’re sorry that the delivery did not meet your expectations on this occasion, but we’re confident the order was processed correctly and delivered within our stated delivery terms.

Kind regards,
Ben
Powerland

Rated 5 out of 5 stars

Nice quick delivery

Nice quick delivery. Good price. Good service.

January 8, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your kind review. We’re pleased to hear everything met your expectations and look forward to serving you again in the future.

Rated 5 out of 5 stars

Okay

The price for my car battery was reasonable

January 5, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review. We appreciate your comments on pricing and hope to assist you again in the future.

Rated 5 out of 5 stars

I've never used Powerland before & will…

I've never used Powerland before & will definitely use again in the future when I need another battery, a great selection to choose from and competitively priced...............

December 16, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review. We’re thrilled to hear you had a positive first experience with Powerland and look forward to helping you with your next battery purchase.

Rated 4 out of 5 stars

I would use them again.

Generally good, timely and efficient service. Prices good and availability too. Would prefer that the young man who said he would phone me back with delivery times had done so, but as the items were delivered that day it didn't cause a problem. Batteries were well packaged and protected. I would have no problem recommending this company or using them again.

December 15, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear you found our service timely and efficient, our pricing fair, and our batteries well packaged.

We appreciate your note regarding the missed callback and will use it to improve our communication in the future. It’s great to hear that it didn’t impact your experience overall, and that you would recommend Powerland and use us again.

Thanks again for your review—we look forward to helping you with your next battery.

Rated 3 out of 5 stars

Interested in the sale only.

If being totally honest, they appeared to be only interested in the sale, not answering the questions I was asking
And they had to process my order over the telephone, as when done via the website, it wanted to charge a lot more for the delivery than they had quoted me.

November 4, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your feedback. We’re sorry that your experience did not meet your expectations.

We aim to provide clear and accurate information to all customers, and delivery charges are always based on the service selected at the time of purchase. Occasionally, website-calculated shipping costs can differ from quoted prices due to system calculations, which is why our team is happy to assist by phone to ensure the correct delivery option is applied.

We appreciate you taking the time to share your experience, as it helps us identify areas to improve communication and service.

Rated 4 out of 5 stars

its not arrived

December 19, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Jim,

Thank you for taking the time to leave a review.

We’ve looked into this immediately and have been in touch with you directly regarding your order. For clarity, your order was placed at 8:36pm on Thursday 18th December, which was after our same-day dispatch cut-off. As a result, it was dispatched on Friday 19th for next working day delivery. Please note that weekends are not classed as working days.

At the time of your review (13:21 on Monday 22nd), the delivery was still well within our advertised 1–2 working day delivery timeframe. The courier tracking currently shows the parcel due for delivery today, and they have until Tuesday 23rd to fulfil the service. Given the exceptionally busy time of year, this remains an excellent outcome.

We will continue to monitor the delivery closely to ensure it arrives within the advertised timeframe, and we’re more than happy to refund the carriage cost should this not be met.

Many thanks.

Rated 5 out of 5 stars

Dom sorted out our order

Dom sorted out our order. It was flawless from start to finish. Would definitely recommend Powerland.

December 17, 2025
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Reply from Powerland Industries Ltd

Thanks so much for the great feedback! 😊
We’re really happy to hear Dom sorted everything out and that your experience was flawless from start to finish. Your recommendation means a lot to us — thanks for choosing Powerland! 💪⚡

Rated 5 out of 5 stars

Great place

Great, supportive and knowledgeable company- highly recommended!

December 17, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for the great feedback. We’re really pleased to hear you found our team supportive and knowledgeable. We appreciate you taking the time to share your experience and for recommending Powerland.

Rated 5 out of 5 stars

Sound good service

Sound good service, good quality charger

December 16, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thanks for the review. We’re glad to hear you were happy with both the service and the quality of the charger. We appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Fast shipping

First time ordered car battery
It is a great company

December 15, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review. We’re pleased to hear your first battery order went well and that you had a great experience with us. We appreciate you choosing Powerland and look forward to helping you again.

Rated 2 out of 5 stars

Initially good but sadly the courier let them down!

The service from the staff in the office was really good initially but sadly the item was delayed in transit and I had to go and collect the battery from the courier after already waiting a week.
Delivery charges were refunded but when I asked for an additional reduction for having to take time out to collect I kept getting brushed aside.
The actual item was what we needed at a good price.

November 20, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Simon,

Thank you for sharing your feedback. We’re glad our team was helpful and that the item itself met your needs at a good price.

We fulfilled our part by dispatching the battery promptly, but unfortunately, we were let down by DHL on this rare occasion, which caused the delay and the need for you to collect the item yourself. We sincerely apologise for the inconvenience this caused.

While we were happy to refund the delivery charges, we’re sorry that our response regarding an additional reduction didn’t meet your expectations. Your feedback helps us improve how we handle situations like this in the future.

Thank you again for your honest review, and we hope to provide a smoother experience for you next time.

Best regards,
Ben - Powerland

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line. Well packed in strong cardboard box and delivered within 2 days. Excellent service.

December 10, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for the great feedback John!

Rated 5 out of 5 stars

Excellent ordering and collection…

Excellent ordering and collection experience they are also very friendly and helpful if you ask.

December 9, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Many thanks Tom, your review means a lot to the team.

Anything else we can help with please don't hesitate

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