Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more
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Review summary
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Reviews shaping this summary
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more
Company replied
1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more
First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more
Company details
Written by the company
Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Contact info
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, United Kingdom
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
4.6
Excellent
2K reviews
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Replied to 70% of negative reviews
Typically replies within 1 week
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Terrible Courier Service
Great communication and great service with a product price which could not be beaten. However, the courier used was shockingly bad and their tracking system does not work nor update, trying to get through to them on the phone is almost impossible and they do not return calls. The delivery eventually happened 3 days after the tracking system said it should be delivered. The tracking system never updated and nobody ever called me back. The delivery guy was not very helpful, pallet was 150kg and was taken to the property gate on a pallet trolley. When asked if he could take it another 100yards to the stock shed he refused, “I deliver to the entrance of the property” as he pulled his trolley out and wheeled it off. Courier would put me off using this company again unfortunately.
February 2, 2026
Reply from Powerland Industries Ltd
Hi Stewart
Thank you very much for your kind comments regarding our communication, service, and pricing — we genuinely appreciate you taking the time to highlight that.
We’re very sorry to hear that your experience with the courier was frustrating. We work with established pallet networks to handle large and heavy consignments (such as 150kg pallets), and while deliveries are usually completed smoothly, we understand how disappointing it is when tracking updates or communication fall below expectations.
For clarity, pallet deliveries are made to the entrance of the property as standard practice. In many cases, drivers are unable to move pallets beyond this point due to insurance and health and safety policies. Some drivers are also unable to take pallet trucks onto driveways, as any damage caused could leave them personally liable.
We truly value your business and hope the overall experience — particularly the product and service you received from us — will give you confidence to use us again in the future.
Kind regards,
The Powerland Team
I ordered a part with the expectation…
I ordered a part with the expectation of fast delivery, as the website promised it would arrive in 1-2 days. Unfortunately, it wasn't shipped until two days later, and even after four more days, there's no sign of the part. This is quite disappointing, and if you need something promptly, I suggest considering other options.UPDATE: I appreciate the response to my review, but there seems to be a misunderstanding. My order was placed on Wednesday, but it wasn't processed until Friday. I have evidence to support this claim, including the order confirmation from your website and my credit card statement. It seems the Friday date is from the dispatch notification. Additionally, the order confirmation included an estimated delivery time, which I anticipated to be accurate.
February 4, 2026
Unprompted review
Good price and fast delivery
Good price and fast delivery! Highly recommended seller.
February 2, 2026
Poor delivery
Bought a part, with the website saying 1-2 days delivery (main reason for purchase).. it took them 2 days to dispatch and 4 days later , still no sign of part.. disappointed. If your looking for time sensitive parts, I would look elsewhere ..
————————————-
UPDATE
Thank you for the reply to my review. unfortunately, you are incorrect … the order was placed on the Wednesday and you did not process it until Friday, I can verify this for you with the order confirmation your website sent me and my credit card statement, I believe you are getting the Friday date from the dispatch notification .. Also on the order confirmation was the expected delivery time, which I would have expected to reflect the actual delivery time to the address
January 30, 2026
Reply from Powerland Industries Ltd
Hi Alan,
Thank you for taking the time to leave your feedback. We’re sorry to hear that the delivery did not meet your expectations.
As your order was being delivered to Northern Ireland, it was sent via a 3–5 working day service. To try and minimise delays, we dispatched the item as quickly as possible. Please also note that the order was placed on a Friday, and as we are closed over the weekend, Saturday and Sunday are not counted as working days.
We understand how important timely delivery can be, especially for time-sensitive parts, and we apologise for any disappointment caused. We hope this helps to clarify the delivery timeframe and appreciate your understanding.
If there is anything we can help with, please don't hesitate.
Thank you
the battery I purchased was well priced…
the battery I purchased was well priced and arrived
on promised day.
January 20, 2026
Very helpful staff at Alcester office
Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal fuse. There was no mention of this in website description of the unit. Re order PPS 13919.
Regards Barry
January 22, 2026
Fantasvery goidtic price all round experience…
Fantastic price all round experience very good
January 14, 2026
Another brilliant order from Powerland
Another brilliant order from Powerland. Very surprised as order arrived next day so the installation could be done earlier than expected. Would certainly use Powerland again
January 20, 2026
Couldn't ask for more
Couldn't ask for more. decent price and fast delivery. Will use Powerland again when needed
January 12, 2026
a excellent service was provided
a very good service was received by the team, my product was not available but an alternative we agreed and a personal delivery was made.
very happy with your service and personal contact
January 14, 2026
Reply from Powerland Industries Ltd
Thank you very much for your kind feedback. We’re really pleased to hear that you were happy with the service and that we could agree on a suitable alternative when your original product wasn’t available. Providing personal contact and going the extra mile with delivery is something we truly value, so it’s great to know this made a positive difference. We really appreciate your support and look forward to helping you again in the future.
Reply from Powerland Industries Ltd
Thanks so much for the great review! 👏 We’re really glad to hear the delivery was speedy as always. Your support means a lot to us — cheers, and we look forward to your next order!
Dom at powerland goes above and beyond…
Dom at powerland goes above and beyond for his clients. Great service and Great communication *****
January 15, 2026
Reply from Powerland Industries Ltd
Thank you for the fantastic review! We really appreciate your kind words about Dom — he always goes above and beyond for our customers. We’re delighted to hear you were happy with the service and communication. Your support means a lot to everyone at Powerland, and we look forward to helping you again soon.
Warranty isn't worth the paper it's written on
Bought a Exide car battery about 3.5 years ago with a 4 year warranty. Just before Christmas the battery started playing up and went totally dead because of the holidays dropped the battery off on 2nd Jan and was advised that if it was below a certain voltage they wouldn't exchange this by the way was before even checking the battery. Fast forward to 17th Jan get an email stating battery is dead and won't exchange. Now Sherlock I even knew that but took these guys and their 2000000 square foot warehouse 2 weeks to work that out. I should have just gone to Halfords.
January 2, 2026
Unprompted review
Reply from Powerland Industries Ltd
Hi Imran,
Thank you for taking the time to leave your review. We’re sorry to hear about your frustration with the outcome of the warranty assessment, particularly given the timing around the holiday period.
To provide some clarity, the battery was returned to Exide for formal testing in line with their warranty process. Exide’s report confirmed the following: “Battery received at less than 1V. This battery is completely sulphated and has been subject to some extreme heating, this is visible on the outer casing.” Based on these findings, the battery does not meet the manufacturer’s criteria for a warranty replacement.
We provided the full test report to you on email.
While we appreciate that the battery was still within the stated warranty period, all claims are subject to the manufacturer’s test results and conditions, and this decision was made by Exide rather than in-store.
The delay you experienced was unfortunately due to the Christmas and New Year shutdown, which extended turnaround times across testing and supplier support. We understand this was disappointing and apologise for the inconvenience caused.
Kind regards,
Powerland
Good price prompt delivery.
January 12, 2026
Reply from Powerland Industries Ltd
Thank you for your review! We’re glad to hear you were happy with the price and the prompt delivery. We really appreciate your support and hope to see you again soon.
Reply from Powerland Industries Ltd
Thank you for the great feedback! We’re really pleased to hear everything was brilliant and that you had no complaints. We truly appreciate your support and look forward to serving you again.
Speedy Delivery
January 5, 2026
Reply from Powerland Industries Ltd
Thank you for your review! We’re glad to hear you were happy with the speedy delivery. We really appreciate your support and hope to help you again soon.
Solar Panels for Pick Up
Ordered some solar panels over Christmas and knew they were closed over this period. Picked up early January. The guys had them all ready and helped load them. Very good service. Have used many times before and will use again.
January 5, 2026
Reply from Powerland Industries Ltd
Hi Malcolm
Thank you for the great review and for your continued support. We really appreciate your understanding over the Christmas period and are pleased to hear everything was ready for you when you came to collect in January. It’s great to know the team could help with loading and provide the level of service you expect. We value your repeat custom and look forward to working with you again.
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