While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and extensive knowledge. Many people appreciate the fair and competitive pricing, noting that the quality of work delivered is excellent. Consumers frequently mention a smooth and efficient user experience, from initial quotes to timely and tidy installations. Reviewers are particularly impressed with the clear communication, punctuality, and the staff's willingness to explain everything thoroughly. The overall sentiment indicates a high level of satisfaction with both the service provided and the final results.

What people talk about most

Service

Consumers find service to be positive, with many delighted by the pre and after-sales support. Reviewers... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and fair pricing. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high standard of work,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant is a very helpful experienced electrician who provides the most cost effective technical advice, which was well explained. His helpful advice led us to a new smartcharger at only a few pound... See more

Rated 5 out of 5 stars

We've used Powersurge twice and been totally happy with the jobs done. Great communication, came when he said he would and jobs done to really high standard. We had sockets installed in lath and plast... See more

Rated 5 out of 5 stars

Wow, what a fabulous company PowerSurgeEV are. Their customer service is outstanding and great communication throughout the process too. Grant was extremely knowledgeable about the various EV chargers... See more

Rated 5 out of 5 stars

Grant was able to provide us with excellent advice regarding our electrics which required upgrading before our EV Charger could be fitted. He kept in contact to ensure that the upgrade was progressing... See more


Company details

  1. Electrical Installation Service

Written by the company

EV charge point specialists based in West Lothian. We cover Central Scotland


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars start to finish

5 stars start to finish from survey to completion of the works. Grant kept me updated and answered emails and calls in a timely manner. Great lead in times for works to be carried out. High quality of works carried out with proffesional finish, no mess left behind and finished tricky job within the day. Good price for works, would highly recommend.

October 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding service

I had a new EV power point installed Grant was extremely professional, made me feel at ease with the equipment I required at quote was fair. Once agreed he arrived on time and installed without issue . Would highly recommend

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless EV charger install – clear, professional, efficient

Very impressed with the EV charger installation carried out by Grant from Power Surge. From the first conversation he considered my specific setup and requirements, talked me through the different options, and explained exactly what would be needed. The installation was neat and timely, and he took the time to show me how to operate the unit and app, including features to make my charging as efficient as possible. Clear communication, professional workmanship, and excellent customer service throughout. Highly recommended.

September 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Grant responded quickly to my enquiry…

Grant responded quickly to my enquiry and came to do the install of my ev charge point on the day and time we agreed.

Grant did a very professional installation and after clearing up the workspace set up and explained the Hypervolt pro 3 ev settings and software.

I would recommend PowerSurge/ Grant to anyone looking for an ev charger point.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Grant is efficient and hard working and provides great advice.

Grant came out and gave me a quote and some ideas of how to install my EV charger as discreetly as possible whilst also passing the wire from one side of the house to the other. He also gave me quotes for different chargers which gave me an idea of where to start when looking at chargers. He was very professional and carried the work out quickly and efficiently. He did a fantastic job and the wire is very discreet and the EV charger works well. Thank you !!

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Simple survey and was a quick turnaround to the installation of our car charger . Would definitely recommend.

August 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Grant from Powersurge installed my EV…

Grant from Powersurge installed my EV charger at home and I couldn’t be happier with the experience. The service was incredibly quick and efficient, and Grant was extremely friendly and professional throughout the process. His rates are very fair compared to others in the area. I really appreciated how smoothly everything went from start to finish. Highly recommended if you’re considering an EV charger installation!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Ohme wall box fitted

Quickly organised for good price by Grant. My meter is in the centre of the bungalow with wooden flooring so cable was run up through walls into the loft and down. Neat package with Ohme E pod fitted. Grant set up and explained everything. Thanks. Recommended 👌🏻

August 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

EV Charger fitting

Great service from Grant in fitting my EV charger. Really helpful in finding a product to suit within my budget. He turned up as agreed and did a terrific job.

July 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Electrical jobs well done

We've used Powersurge twice and been totally happy with the jobs done. Great communication, came when he said he would and jobs done to really high standard. We had sockets installed in lath and plaster walls and 2 other sockets changed over on one occasion, and a light fitting and bathroom extractor fitted on the other. Highly recommend.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Grant Provides The Most Cost Effective Advice

Grant is a very helpful experienced electrician who provides the most cost effective technical advice, which was well explained. His helpful advice led us to a new smartcharger at only a few pounds more than others quoted for installing our old charger.
He provided great support with various application forms we had to submit.
He made setting up the Ohme app very simple due to his considerate manner.
He is flexible since he helped us with several little extra jobs sorting doorbell supply boxes.
Workmanship is excellent.

July 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look