While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and extensive knowledge. Many people appreciate the fair and competitive pricing, noting that the quality of work delivered is excellent. Consumers frequently mention a smooth and efficient user experience, from initial quotes to timely and tidy installations. Reviewers are particularly impressed with the clear communication, punctuality, and the staff's willingness to explain everything thoroughly. The overall sentiment indicates a high level of satisfaction with both the service provided and the final results.

What people talk about most

Service

Consumers find service to be positive, with many delighted by the pre and after-sales support. Reviewers... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and fair pricing. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high standard of work,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant is a very helpful experienced electrician who provides the most cost effective technical advice, which was well explained. His helpful advice led us to a new smartcharger at only a few pound... See more

Rated 5 out of 5 stars

We've used Powersurge twice and been totally happy with the jobs done. Great communication, came when he said he would and jobs done to really high standard. We had sockets installed in lath and plast... See more

Rated 5 out of 5 stars

Wow, what a fabulous company PowerSurgeEV are. Their customer service is outstanding and great communication throughout the process too. Grant was extremely knowledgeable about the various EV chargers... See more

Rated 5 out of 5 stars

Grant was able to provide us with excellent advice regarding our electrics which required upgrading before our EV Charger could be fitted. He kept in contact to ensure that the upgrade was progressing... See more


Company details

  1. Electrical Installation Service

Written by the company

EV charge point specialists based in West Lothian. We cover Central Scotland


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Highly recommended.

Service was superb.
Communication was excellent at all times , Grant arrived on time and made a very neat and professional job of installing my Hypervolt charger. All this and at a competitive price too.
First class service all round.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from PowerSurge

Excellent service from Grant, upgrading our fuse box and installing a (HyperVolt) car charger. Very polite, friendly, and professional. He took time to explain all the options before the job and answered any questions knowledgeably throughout. Very pleased with the work and I can highly recommend PowerSurge.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Grant from Powersurge fitted my EV home charger. He was easy to deal with and very knowledgeable and helpful during the whole process. I would definitely recommend to anyone needing work done.

April 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast, Professional, and Hassle-Free EV Charger Installation

I recently had a home EV charger installed by Power Surge.

I first contacted Power Surge on a Saturday afternoon - after a recommendation by Mercedes Benz of Edinburgh. Grant came out to my home in Fife on Monday to provide a quote. By Thursday, the charger was installed - quick, efficient, and hassle-free with a smooth online payment system.

Grant was professional, knowledgeable, and helpful throughout the process, taking the time to explain options. Based on his recommendations for our needs, we chose the tethered Hypervolt Home 3 Pro.

It’s great to support a small local business that delivers a prompt and high-quality service. I highly recommend Power Surge if you're looking for a reliable EV charger installer!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt response to enquiry

Prompt response to enquiry. Survey and quote the following day. Installation about 10 days later. No fuss, punctual and efficient service. Excellent experience stat to finish.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

I had the pleasure of having Grant install my EV charger today, and I couldn't be more impressed!
Grant's initial consultation was smooth and informative. He provided us with quotes for each option and gave us valuable advice that helped us in making our decision.
On the day of installation, he was perfectly on time, friendly, and incredibly professional. Not only he did an excellent job, but he also went above and beyond by lifting gravel to hide the cables, giving the installation a clean, polished look.
Grant was extremely tidy, ensuring everything was swept, cleaned, and put away when he was done. He also took the time to talk us through the mobile app and how to use the charger, which was much appreciated.

I highly recommend Grant’s services – he truly exceeded our expectations!

March 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look