POWR Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its promptness and effectiveness in resolving issues, often within a few hours. The staff is frequently highlighted for being helpful, kind, professional, and committed to finding solutions, even for complex problems. People appreciate the quick response times and the personalized approach from representatives who are attentive and concerned with customer needs. The service itself is described as reliable and easy to implement, with many finding the tools useful for their websites. However, some people mentioned occasional slow chat responses, though their issues were still handled perfectly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's proactive communication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Customers consistently note positive experiences with website functionality, often highlighting the ease of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied


Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,406)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend this!

This is an easy to use webapplication to design apps for your website, I like the way you can design it as you want. I've been using this for years and still a happy customer. Only needed support one time, they did great, and above all, fast!

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service representative Dami

The customer service representative took the time to understand my problems and observed that I could not upload an excel sheet - that it has to be in Word. He took the time to test both alternatives and let me know which one works. Problem solved - and quickly. Great service!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

They responded quickly to my inquiry…

They responded quickly to my inquiry and resolved the issue!

May 14, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.

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Rated 5 out of 5 stars

Kudos!

Their support has already helped me many times when I needed something fixed, which speaks to how dedicated they are to providing excellent service and product.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Quick response. Quick solutions.

I have used the chat three times since I installed POWR Editor and each time I received a quick response and my issues were resolved in no time. I like being linked to a person right away rather than go back and forth with automation/

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

The app is very useful and easy to use

The app is very useful and easy to use. The customer service agent was extremely knowledgeable. Luis was quick to identify the problem and help me repair the issue. It is great app to help my business website work well

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

The Power.io support is excellent!!

The Power.io support is excellent!!! We've been using their apps since 2015 and they have always been there for us with immediate expert support. Even on their apps where we use a free plan, they still provide the best support ever. The Power.io apps are great and their support is too! I highly recommend Power.io.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very understanding and helpful

Arlyne Catungal (POWR)

She was very polite, very informative, very helpful,respectful person. I admired her way of approach. Thank you

February 23, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words! It was truly a pleasure assisting you, and we're so glad we could help. Reviews like this really mean a lot to our team and motivate us to keep doing our best!

If you ever need anything in the future, don't hesitate to reach out — we're always here to help!

All the best,
The POWR Team

Rated 5 out of 5 stars

Customer service was helpful

Customer service was helpful

February 16, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for your kind words! We're really glad our customer service team was able to help you out.

If you ever need anything else, we're always here for you!

Rated 5 out of 5 stars

Great Support

The support team is really great. They work together to make sure you aren't left hanging and continue to follow up until a resolution is found.

February 16, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words! It really means a lot to hear that our team's effort to stick with you until everything's resolved made a difference.

If you ever need anything else down the road, we're always here to help!

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Rated 5 out of 5 stars

Well-featured form builder

Well-featured form builder that's easy to style and embed, including on Shopify websites, and that's flexible enough for most scenarios. The integrations out-of-the box are impressive too.

February 16, 2026
Unprompted review
POWR logo

Reply from POWR

Hi there,
Thanks so much for the kind words! We're really glad the Form Builder is working well for you and that the styling options and integrations are hitting the mark. It's great to hear it's flexible enough for what you need, especially on Shopify.

If you ever want to explore more of what the app can do or need any help down the road, we're here for you!

Rated 5 out of 5 stars

Thank you Luiz C. for outstanding customer service!

I just want to say a big thank you to Luiz C. I presented with not all the information, on an old account that hadn't been used in a year. I didn't have my login info. I was a mess. And Luiz was spectacular. Hunted down my account for me, fixed everything and even provided a refund for 11 out of the 12 months on the recent renewal that had processed through my credit card. (that's what alerted me to the fact I still had this old account). We really enjoyed using Wix and Form Builder. They both enhanced our client experience greatly. Luiz was kind, professional and timely. Thank you so very much for making this so easy. Be well!

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great App with great features and customer service

The team is very cooperative and responsive, they really stick with you until your issue is resolved which is exactly what you alway need as a customer. Happy to have discovered the app.

February 3, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.

Rated 5 out of 5 stars

Quick customer service!

February 2, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.

Rated 5 out of 5 stars

Big Help

It was great to receive big help to solve my tech issues from POWR. I was informed that they were busy with other customers, but I got the help I needed to delete one of my apps I couldn’t do on my end. I like the communication I received. Problem was solved.

January 27, 2026
Unprompted review

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