POWR Reviews 

1,409
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service team for being exceptionally helpful and professional, often resolving issues quickly. Many people highlight the staff's remarkable responsiveness and commitment to finding solutions, appreciating their cooperative approach and dedication until problems are fully resolved. The overall service is frequently described as excellent, with users noting the ease of use and reliability of the tools. Reviewers are particularly impressed with the very fast response times, often reporting issues solved within hours, and value dealing with knowledgeable and efficient support agents.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently praising the team's helpfulness and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, helpfulness,... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Consumers find website tools to be positive, with many reviewers praising their ease of use and quick... See more

Service

Users describe positive interactions with service, highlighting its excellence and the care provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm satisfied with powr.io and have been using it for my business for quite some time. Now I'd like to say thank you for the help with a technical issue. I'm really pleasantly surprised by the custom... See more

Company replied

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied


Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,409)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big Help

It was great to receive big help to solve my tech issues from POWR. I was informed that they were busy with other customers, but I got the help I needed to delete one of my apps I couldn’t do on my end. I like the communication I received. Problem was solved.

January 27, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for the thoughtful review! 😊 We really appreciate your patience while our team was assisting other customers. We're glad we could keep you informed throughout the process and help resolve the issue with your app. Thanks for recognizing our team's communication—it means a lot! 💙

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Rated 5 out of 5 stars

easy to use and simple to setup

easy to use and simple to setup. customer service is quick and fixed my issue!

January 28, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.

Rated 5 out of 5 stars

First class service

Great service

January 26, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for the great review! 😊 We're so glad you had a positive experience with our team. We truly appreciate your support and are always here whenever you need us. 💙

Rated 4 out of 5 stars

Chat worked well

Ease of communication, issue resolved

January 23, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for the kind review! 😊 We're glad your issue was resolved and that communicating with our team was easy and straightforward. We truly appreciate your support! 💙

Rated 5 out of 5 stars

Great Experience

Luiz was extremely helpful and knowledgeable about the Forms software.

January 22, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.

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Rated 5 out of 5 stars

Amazing tool and always great response…

Amazing tool and always great response by their team.

January 20, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for the wonderful review! 😊 We're thrilled to hear you're enjoying the app and that our team has consistently been there with great support. We truly appreciate your continued trust in POWR! 💙

Rated 5 out of 5 stars

Very fast response time and thorough…

Very fast response time and thorough answer to my request.

January 18, 2026
Unprompted review
POWR logo

Reply from POWR

Hi there,
Thanks so much for the kind words.

We’re really happy to hear that our response was fast and the answer covered everything you needed. If you ever have questions or need help in the future, don’t hesitate to reach out.

Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Nice & fast

Nice & fast. Good Service. Thank you very much.

January 13, 2026
Unprompted review
POWR logo

Reply from POWR

Hi there, thank you so much for the kind feedback. We’re really glad to hear you had a fast and smooth experience. If you ever need help or have questions in the future, feel free to reach out anytime.

Rated 5 out of 5 stars

totally happy

Super quick, super helpful, super friendly. 👍

January 5, 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.

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Rated 5 out of 5 stars

Scripts and apps works great from…

Scripts and apps works great from Powr.io
Support is very responsive .

December 30, 2025
Unprompted review
POWR logo

Reply from POWR

Thank you for the great review! 😊 We're delighted to hear our apps are working well for you and that you've had a positive experience with our support team. We truly appreciate your support and are always here whenever you need us. 💙

Rated 5 out of 5 stars

Thank you very much for your fast replay

Thank you very much for your fast replay

December 24, 2025
Unprompted review
POWR logo

Reply from POWR

You're very welcome, and thank you for your kind review! 😊 We're glad our team could respond quickly and help you out. We truly appreciate your support and are always here whenever you need us. 💙

Rated 5 out of 5 stars

Good customer service

I had a very good experience with customer care when I had an issue.

December 18, 2025
Unprompted review
POWR logo

Reply from POWR

Thank you for the kind review! 😊 We're so glad our customer care team was able to help when you needed it. We truly appreciate your support and are always here if you have any questions in the future. 💙

Rated 5 out of 5 stars

Great apps, Great support.

With my age, I usually struggle with technology, but that wasn’t the case here. The support was clear and the instructions were easy to follow, so I was able to get it working almost instantly.

December 17, 2025
Unprompted review
POWR logo

Reply from POWR

Thank you for such a thoughtful review! 😊 It's especially rewarding to hear that our team could make the setup process simple and easy to follow. We're delighted you were able to get everything working so quickly, and we truly appreciate your kind words. Thanks for being part of the POWR community! 💙

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Rated 5 out of 5 stars

Great app

Great app. Helped us get an FAQ section live on Instapage quickly and easily.

December 17, 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review, Leon!
Happy to hear the app made it easy to get your FAQ section up and running on Instapage. If you need anything, feel free to reach out to support@powr.io; it would be a pleasure to help.

Rated 5 out of 5 stars

Understanding & Helpful!

As a brand new user, I've had to use the support feature twice and each time they were extremely helpful each time. The answers were detailed and easy to follow. Each time they took as much time as I needed to work though any troubleshooting.

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

Customer service and response time are incredible. My experience with the interface has been a bit buggy, but overall, I am very happy with the results and the access to data that has really helped

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Social Stream works great

I use Powr's social stream to integrate my Instagram on my website and it works fantastic! I had problems integrating it into Joomla at first, but the support helped me very quickly.

November 27, 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review! Great to hear the Instagram feed is working well on your Joomla site and that support was able to help quickly.
If you ever need anything else, you can reach us at support@powr.io.

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Rated 5 out of 5 stars

Very fast reply to my question

Very fast reply to my question, great service from Jamilya!

November 25, 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review! Great to hear Jamilya was able to help quickly. If you ever need anything else, we’re here at support@powr.io.

Rated 5 out of 5 stars

A FANTASTIC SUPPORT LINE!

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got the updates made in no time. Prompt to respond and great follow up.

October 23, 2025
Unprompted review
POWR logo

Reply from POWR

Thanks so much for the wonderful review. Glad to hear our team was able to help you quickly and get everything updated for your organization. If you ever need anything else, feel free to reach out to support@powr.io.

Rated 5 out of 5 stars

Excellente support and results!

I needed help installing an Instagram feed on my website, and POWR's support was incredibly quick and responsive. I was very satisfied and happy with the service and the results for my website. Thanks again!

October 23, 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review! Happy to hear the Instagram feed is up and running and that our team was able to help quickly. If you ever need anything else, you can reach us anytime at support@powr.io.

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