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POWR Reviews 

1,409
•
TrustScore 4.5 out of 5

4.7

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and professionalism. Many people noted the team's prompt responses and quick actions in resolving issues. Reviewers appreciate the personalized approach and commitment to finding solutions. The service provided is often described as efficient, with consumers valuing the ease of their experience and the usefulness of the tools. People are impressed by the quick problem resolution and proactive communication from the support team. The team is recognized for being cooperative and responsive, ensuring customers are supported until concerns are fully addressed.

What people talk about most

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness and efficiency... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the team's responsiveness, helpfulness,... See more

Response time

Reviewers consistently express satisfaction with the quick and responsive support they receive. Customers... See more

Website

Reviewers highlight positive aspects of website functionality, with many finding the apps to be good and... See more

Service

People report positive experiences with service, noting that it has improved significantly and is truly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm satisfied with powr.io and have been using it for my business for quite some time. Now I'd like to say thank you for the help with a technical issue. I'm really pleasantly surprised by the custom... See more

Company replied

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,409)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

MITHSOU, many THANKS

I chatted with Mithsou who helped me with infinite patience to solve all my doubts about the reviews app and helped me to realise that I was asking for help for an application that was not from her company.
Of course, they have probably won a customer for their good customer service.

February 11, 2025
Unprompted review
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Rated 5 out of 5 stars

We upgraded to POWr apps Starter

We upgraded to POWr apps Starter. The improved functionality is exactly what our website needed. Pop-up ads were suddenly appearing after installing the app, but POWr Support quickly recognized the ads and removed them. It was great customer service from Luiz Campos.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

First time using the POWR app!

This was my first time using the POWR app, and while I initially struggled to upload it to my website as a novice, the support team was quick to respond. Jamilya, the representative I spoke with over email, was incredibly helpful and went out of her way to meet my needs. Thanks to her assistance, I successfully uploaded the app and even learned something in the process.

February 3, 2025
Unprompted review
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