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preferredliving.com Reviews 

331
•
TrustScore 4.5 out of 5

4.4

Home Goods Store
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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their excellent workmanship, sturdy construction, and how well they meet expectations. Many people appreciate the efficient ordering process and the remarkably fast delivery of their items. Reviewers also highlight that products are often beautifully and incredibly well-packed, arriving in good condition. However, some customers also noted issues with product descriptions, where outside dimensions were provided but internal measurements were lacking, making it difficult to assess suitability. A few other people also felt that some items, like flags, lacked quality and were flimsy, while others found certain products difficult to assemble. Additionally, there were instances of incorrect shipping addresses and concerns about back-ordered items not being clearly communicated.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Quality

Customers consistently note positive experiences with quality, praising items like a fantastic bench, a great... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the promptness of... See more

Service

Reviewers highlight positive aspects of service, with many appreciating the promptness and overall quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After melting several trays in my microwave trying to cook popcorn in bags, I gave up but missed my popcorn. Saw your microwave popper in magazine, ordered, it came very promptly, and enjoy my popcor... See more

Rated 5 out of 5 stars

I ordered the teak deluxe shower bench. The quality of the item, from the workmanship to the color of the wood, is excellent. I had trouble receiving my free shipping coupon, reached out to customer s... See more

Rated 5 out of 5 stars

Bought a wall mount mailbox. Best price, accurate personalized item and delivered quickly. Since I am NOT handy, I had someone else take my old mailbox down and replace it with my new one. Total tim... See more

Rated 5 out of 5 stars

Items were beautifully packed. 1 item was missing - I called customer service , got a heartfelt apology and received the item the next day. Customer service returns- at least w your store! Thank you

Company details

  1. #40 of 90 best companies in Home Goods Store

Written by the company

When I founded Sporty’s over 60 years ago, I made a "commitment to the customer," a commitment to sell only high quality products and back it up with unbeatable service. Today, we still believe in the old fashioned values of helpful, personal customer service. We know you have high standards for buying by catalog – we plan on exceeding them every time you order from us. Here are just a few of the ways we do it.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

331 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(331)

127 reviews in the last 12 months

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Rated 2 out of 5 stars

Measure Carefully

Document Box gave outside dimensions only, not useful for loading items that measured smaller than outside but wouldn't fit inside. Had to return the box at our expense (not cheap).

October 11, 2025
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Rated 5 out of 5 stars

Items were beautifully packed

Items were beautifully packed. 1 item was missing - I called customer service , got a heartfelt apology and received the item the next day. Customer service returns- at least w your store! Thank you

October 10, 2025
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Rated 1 out of 5 stars

Your website is maddeningly…

Your website is maddeningly incompetent. I gave you a shipping address and in the blink of an incompetent eye you changed the address and sent my order. GRRR

October 9, 2025
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