Preferred Warranties, Inc. (PWI) Reviews 1,030

easy to report a claim. easy to submit a claim and paid right away.

Bridget and other reps made everything pleasant and they were very knowledgeable about the company.

Trisha helped me out and broke everything down for me step by step. Get customers service

fast response, honest evaluation, fast payment

My contract (J21101543) was cancelled - supposedly, although your company has not officially notified me of that.
My repair (oil pan replacement) was done by one of your "preferred" providers who is not even close to me. It was not covered - and I had the "Plus" plan.
I am told by the auto dealer who sold me the policy that it will take two weeks plus to get my money back.
So, I paid money nearly two months ago for coverage that is not being honored. I get to pay for said repair, but you are holding my money. And you can't have the courtesy to talk with me about any of this?

UPDATE: I am told on the phone that I was cancelled because I had push plates. The dealer who sold the policy called your representative (SC, I think), who said that would not be a problem as I do not plow commercially. He also told the dealer that there would be coverage on the oil pan up to a certain dollar limit. There was no coverage - I drove out of the way to a "preferred" provider even. When I tried to cancel my policy, I was told no, that I could not because I had tried to make a claim. So, the policy could not be cancelled by me because I tried to make a claim that you denied. But you can dishonor a policy when the customer does what you ask?

Very easy to communicate with. Stephen was great.

Out of all the warranty companies we deal with your is the best. Everyone we speak with is always helpful and pleasant to deal with. Payments are always made vey quickly. We really appreciate the hard work you do for us.

I deal with warranty companies almost daily. I can honestly say that each representative I spoke to was knowledgeable about the claim and extremely pleasant to deal with.

Great experience. Thorough with work orders even if the mistake was made on our end. Quick and easy payment process!

I got the pleasure of working with Stephen Stefanowicz. He was fantastic and made filling the claim easy and smooth. He is great at his job. Hope to be able to work with him on future claim.

From a repair facilities point of view PWI is always great to work with. Quick approvals, quick payments. All of my customers are always happy that they don't have to pay 100% of the cost of a covered repair.

tHEY ARE EASY TO DEAL WITH, FAST AT PAYING .

Just good customer service. good turnaround time. easy peasy.

Great and easy communication. Any issues are resolved quickly

Gabriel is so accommodating I always felt at ease that my job was going to be completed. He went above and beyond to look for a transmission for me and after we found one it took less than a week to complete everything was so fast I can't recommend pwi warranties enough. I will be purchasing a warranty from them for every car that I purchased from now on.