The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more
The experience is amazing, and we can say this as we are regular customers. Purchase is no hassle, updates are timely, and shipping is fast. Customer service is also great.
The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more
Company details
- #5 of 26 best companies in Wine Store
- #13 of 40 best companies in Food Products Supplier
Information provided by various external sources
Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.
Contact info
94541, Hayward, CA
- 855-854-4685
- sales@premierchampagne.com
- premierchampagne.com
4.7
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Real smooth transiontion
February 9, 2022
Items arrived promptly as advertised
Items arrived promptly as advertised
Good notifications on shipping
Will definitely use again
February 7, 2022
Arrived perfect just what I ordered!
February 6, 2022
package was damaged en route and was…
package was damaged en route and was only notified, no other follow up or reaching out occured.
January 25, 2022
Good convenient service
Was happy I was able to find a product I was struggling to find locally. Was shipped on time and packaged well.
January 11, 2022
Excellent Champagne!
January 9, 2022
This is my first order with Premier
This is my first order with Premier. It was easy to find what I was looking for, easy to order and the order was perfect when it arrived.
January 5, 2022
Everything was handled very…
Everything was handled very professional and product arrived in a timely matter.Very much satisfied
December 31, 2021
This is my first time ordering from…
This is my first time ordering from Premier Champagne and I'm impressed. Bottles arrived on time and in good condition. I will be ordering against. Thanks
December 7, 2021
Reply from Premier Champagne
The package was delivered 2 days after this review was left and well within the quoted time frame of 5-8 business days. Delivery was after 5 business days. This shipment couldn't have been more on time than it was.
GLS has claimed multiple times that…
GLS has claimed multiple times that they have attempted delivery despite our property having 24/7 surveillance with no sign of anyone approaching our door with our package. While I understand this is a shipping issue with GLS, your company choose to work with them and is a sole reflection of your own internal decision making. Extremely disappointed
December 2, 2021
Reply from Premier Champagne
We are sorry to hear this and we are currently reviewing our partnership with GLS. We trust them to do the job we pay them for, and while we understand they are busy at this time of year, this service is completely unacceptable.
I wholeheartedly recommend this webstore!!!
I made my first purchase from your wonderful company. You had just what I was looking for when I could not find it anywhere else in the USA. My only other option was to order from Europe. I am so happy to find your website and talk to your great customer service. Thanks again.
Have wonderful holidays as mine will be thanks to you!
December 1, 2021
I couldn’t find what I needed at any of…
I couldn’t find what I needed at any of our local stores. Found Premier Champagne online and was happily surprised with selection and email communication of my order. The bottles came packaged perfectly and on time.
November 9, 2021
quality product easy to order and…
quality product easy to order and quickly delivered
November 6, 2021
Great Service !
I am very impressed! Excellent and reliable service!
Thank you so much !!!
November 5, 2021
I paid for 2 day shipping an I did not…
I paid for 2 day shipping an I did not get 2 day shipping service.
November 5, 2021
Reply from Premier Champagne
Tony, we took a look at your order which shipped with:
'UPS 2nd Day Air (2 Business Days if placed before 12PM PT)'
You placed the order on a Thursday and it was delivered on the following Monday. I.e. 2 business days. Therefore the product was on time, not a day early or late. We wish you would have come to us first before leaving a one star review as you appear to be a regular customer of ours.
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