Premier Champagne Reviews 

340
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the champagne and the wide variety of products available, including a great selection of large bottle formats and Grower Champagnes. The ordering process is described as easy and user-friendly, with many appreciating the smooth website experience. Reviewers frequently highlight the fast and efficient shipping, noting that items arrive quickly and are well-packed. However, some customers experienced issues with delivery, citing slow shipping times, damaged boxes, or problems with communication regarding package status. A few other people also felt that the delivery service was terrible, with some uncertainty about whether a required signature was obtained.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Consumers find the product selection to be positive, with many appreciating the availability of intriguing... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the quick shipment of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more

Rated 5 out of 5 stars

I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more

Rated 5 out of 5 stars

They always have a selection of Champagne in large bottle formats. Wonderful for family celebrations. Shipping works smoothly.

Rated 5 out of 5 stars

The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more


Company details

  1. #5 of 27 best companies in Wine Store
  2. #15 of 42 best companies in Food Products Supplier

Information provided by various external sources

Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(340)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you, Premier Champagne!

We've relocated from the SF Bay Area and miss the accessibility of world-class wines. It is hard to get them in our new location. Thanks to Premier Champagne, our favorite Champagne that cannot easily be acquire here arrived swiftly and safely. Also, the price was very reasonable and we are fortunate to find this company online. We will definitely use them again.

August 18, 2022
Rated 5 out of 5 stars

Birthday present

I used the website for the first time and found it simple to navigate. It was a birthday present and arrived the evening before the birthday. Great service.

Not the sellers fault but the cost of UPS in the US is getting ridiculous. I am in the UK.

July 4, 2022
Rated 1 out of 5 stars

product has not arrived

product has not arrived. UPS does no.t recognize the tracking number. I have been home 24/7 waiting

July 2, 2022
Premier Champagne logo

Reply from Premier Champagne

Hello Dale. We have checked the tracking number and it does work on the UPS website. It also shows the package has been delivered within the quoted time frame. We are sorry you are disappointed but we were also available for assistance at any time. We would have appreciated you reaching out with any questions regarding an ETA rather than waiting at home "24/7".

Rated 5 out of 5 stars

Thank you!

Thank you!! This was the perfect gift and it arrived on time.

EDIT: After reading other reviews, I wanted to add that my champagne was delivery by UPS.

June 16, 2022
Rated 5 out of 5 stars

5 Stars!

I am SO happy I found Premier Champagne. They make it so easy to send client gifts at the click of a button. The wine always ships within hours of being placed and is often delivered within the next day or two. I can not recommend them more!

April 29, 2022
Rated 5 out of 5 stars

perfect service

I placed the order from Switzerland for delivery to my brother in the USA. Everything worked out great. Order process hassle free, payment hassle free, delivery at the right time. Perfect. I can only recommend. Many thanks

March 9, 2022

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