Premier Champagne Reviews 

339
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the champagne and the wide variety of products available, including a great selection of large bottle formats and Grower Champagnes. The ordering process is described as easy and user-friendly, with many appreciating the smooth website experience. Reviewers frequently highlight the fast and efficient shipping, noting that items arrive quickly and are well-packed. However, some customers experienced issues with delivery, citing slow shipping times, damaged boxes, or problems with communication regarding package status. A few other people also felt that the delivery service was terrible, with some uncertainty about whether a required signature was obtained.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Consumers find the product selection to be positive, with many appreciating the availability of intriguing... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the quick shipment of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more

Rated 5 out of 5 stars

I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more

Rated 5 out of 5 stars

They always have a selection of Champagne in large bottle formats. Wonderful for family celebrations. Shipping works smoothly.

Rated 5 out of 5 stars

The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more


Company details

  1. #5 of 27 best companies in Wine Store
  2. #15 of 42 best companies in Food Products Supplier

Information provided by various external sources

Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(339)

43 reviews in the last 12 months

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Rated 2 out of 5 stars

2013 Belle Epoque w 2…

Purchased a 2013 Belle Epoque w 2 champagne flutes as advertised on your website. Instead I received a 2014 bottle & one of the flutes was damaged. When I called customer service I was told there were no more bottles even though the website was still advertising that u had 29 bottles. I did receive a replacement flute & a paltry 10% discount only after I asked for it. Someone should really be checking to make sure your inventory matches what u are advertising.

January 27, 2023
Premier Champagne logo

Reply from Premier Champagne

I apologize again just as I did when you called. Mistakes very occasionally happen as we are only human. We offered a full refund to return the order or a discount. You took the discount.

Rated 5 out of 5 stars

Great selection

On time and updates on delivery. I am a champagne enthusiast, and I was able to find splits, which are sometimes hard to find....

November 7, 2022

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