Premierdeliveries Reviews 

5,147
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 653 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers praise the exceptional service, noting staff members are frequently polite, professional, and helpful in resolving issues, such as rearranging delivery times. Reviewers are pleased with the overall efficiency of the operation, from a quick online ordering process to prompt communication regarding delivery windows. However, some people mentioned specific problems concerning the actual delivery process; a few noted delivery personnel leaving items outside the home or making last-minute, significant changes. Other consumers reported negative incidents, including drivers being unhelpful when damage occurred or receiving poor interactions from office staff regarding payment disputes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient scheduling and... See more

Staff

Reviewers mention positive feedback about staff, highlighting helpful and professional customer service... See more

Customer service

Users describe positive interactions with customer_service, highlighting polite, professional, and helpful... See more

Service

Clients share positive opinions on service, highlighting quick and efficient experiences alongside helpful... See more

Order

Consumers find order to be positive, highlighting efficient communication shortly after purchase. For... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more

Rated 5 out of 5 stars

Iqra provided excellent customer service. She was so friendly, professional and helpful, and went above and beyond to try to get me an earlier delivery to suit my schedule. I would absolutely recommen... See more

Rated 5 out of 5 stars

I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him b... See more

Rated 5 out of 5 stars

What a lovely company to work with! Excellent customer service - Jafar Ali kept us informed on all delivery updates. The driver who delivered our bed did so with care and despite ours being th... See more


Company details

  1. Logistics Service

Written by the company

Expert 2 Man Logistics Delivering throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(5,147)

685 reviews in the last 12 months

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Rated 5 out of 5 stars

Within four hours of my purchase this…

Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery.
Free standard delivery is two weeks and to the ground floor. Can pay extra for options like sooner delivery for upstairs delivery. On the day is live tracking. My item was delivered on the day expected and within the timeframe issued.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Rehman khan for calling me…

Thank you to Rehman khan for calling me about the delivery of my bed , I want to say he dealt with me well as I heard the date wrong and started to moan , then realised I heard wrong . So first I want to say sorry to Rehman then to say what a lovely nice man thank you ☺️

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Iqra was very helpful

Iqra was very helpful, she helped with providing a delivery date which I needed instead of having to wait longer.
Highly recommend

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service that provides updates as soon as they become available. Honest and reliable. Laiba was a great help.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Iqra provided excellent customer…

Iqra provided excellent customer service. She was so friendly, professional and helpful, and went above and beyond to try to get me an earlier delivery to suit my schedule. I would absolutely recommend this service and would be happy to use this service again. Thank you, Iqra!

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service.

I needed to rearrange the delivery date for some garden furniture with Premier Deliveries, and the whole process was excellent. My call was answered immediately—unlike with many other companies, where you can be left waiting for ages.

Laiba was friendly, eager to help, and provided outstanding customer service. The original delivery dates weren’t suitable, but she went above and beyond to find one that worked for me. Excellent service from Laiba—thank you!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery booking service

Rehman rang the day after buying. He organised the delivery for a day that suited me, he was polite and put me at ease. The instructions are clear and I am looking forward to everything going smoothly at the weekend.

July 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Extremely helpful

Extremely helpful gentleman call Ahmed sorted my problem out extremely quickly and courteously. The issue was entirely my fault and he was very gracious my delivery is now on its way many thanks Ahmed.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely customer service and helpful

Lovely customer service and helpful. The lady I spoke with Liaba was extremely helpful and went above and beyond .
Thank you . You were a breathe of fresh air and made my day . Was very comforted by your professionalism and helpful

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

So far, so good

So far, so good. Jafar was polite and professional on the phone when we arranged an earlier delivery (at a charge). All good. Hoping that the delivery will be good too.

July 11, 2026
Unprompted review

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