Premier Vehicle Group Ltd Reviews 

837
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, friendly, and attentive throughout the entire vehicle selection process. Many people mention that team members take the time to answer all questions thoroughly without making anyone feel rushed or pressured. Consumers note that the overall leasing procedure is entirely seamless, professional, and completely stress-free from start to finish. Reviewers also appreciate the excellent delivery service, noting that vehicles arrive on time and that communication remains consistent until handover. Buyers consistently value the personal touch and dedication provided, making them eager to return for future vehicle needs.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as professional, knowledgeable, and genuinely... See more

Service

Clients share satisfaction regarding the service, frequently highlighting a stress-free process from start to... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional satisfaction and support... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, efficient, and stress-free journey from... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising vehicles arriving on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

837 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(837)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a car from Charlotte and…

I bought a car from Charlotte and Millie, absolutely fantastic to deal with, super efficient, super friendly and quite frankly a delight to deal with. They made choosing a car super easy and stress free. I would absolutely recommend dealing with these two women when going through this company. Outstanding service. Thank you so much!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Elliott and Charlotte!

Just wanted to say a big thank you to the team for helping me get my new car, especially Elliott and Charlotte! Elliott was great from the start - super attentive and sent me loads of options until we found the perfect one (a brilliant deal on a VW Taigo which I absolutely love!) Then I dealt with Charlotte for the delivery side of things and she was just as lovely - really clear, helpful, and kept me updated throughout. Both were so easy to talk to and made the whole process completely stress-free. Couldn’t recommend them more!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Selling Vehicle

Not only did Jonny help me finance my CLA originally, he also took care of everything when I was ready to sell it 3 years later. Not only offering the best price point but everything in between as well. The most stressless experience anyone can provide.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

This is my 2nd car with Premier Vehicle…

This is my 2nd car with Premier Vehicle Group within just over a year and I cannot fault the service they provide. I wasn’t particularly looking for a new car but when an unexpected messaged from Elliot a year after I had purchased my 1st vehicle through him asking how everything was it had me thinking. Elliot has been amazing on both occasions, communicating on each step and always going the extra mile.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else!

Elliot did a great job of understanding my requirements and putting a number of suitable options in front of me. Once we’d decided to go ahead, Charlotte then helped me every step of the way on all the admin that needed doing! I wouldn’t go anywhere else for my personal or business vehicle needs!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Professional yet personal

Elliott helped us to secure a great deal on our new Range Rover Evoque, and Charlotte was really helpful keeping us updated on our delivery - a very professional yet personal service.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

New car experience …

The service from start to finish was efficient and friendly.
Staff were very accommodating and helped to make the process of buying a new car as easy as possible.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to PVG again for sorting my…

Thank you to PVG again for sorting my car out. I've been using these guys for years now and wouldn't go anywhere else.

Special thanks to Elliott for looking after me from start to finish and the rest of the team for acting with speed and efficiency.

Seamless process as always + love my new Defender!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

5 star customer service

Jonny and Charlotte have been amazing from first enquiry to final sale. They were both accommodating and flexible around my time which was a huge help. Strongly recommend these guys.

July 16, 2025
Unprompted review

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