Premier Vehicle Group Ltd Reviews 

837
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, friendly, and attentive throughout the entire vehicle selection process. Many people mention that team members take the time to answer all questions thoroughly without making anyone feel rushed or pressured. Consumers note that the overall leasing procedure is entirely seamless, professional, and completely stress-free from start to finish. Reviewers also appreciate the excellent delivery service, noting that vehicles arrive on time and that communication remains consistent until handover. Buyers consistently value the personal touch and dedication provided, making them eager to return for future vehicle needs.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as professional, knowledgeable, and genuinely... See more

Service

Clients share satisfaction regarding the service, frequently highlighting a stress-free process from start to... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional satisfaction and support... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, efficient, and stress-free journey from... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising vehicles arriving on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

837 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(837)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premier vehicle found me a car within…

Premier vehicle found me a car within 20 minutes and I had it a week later. Easiest and most stress free process with an exciting outcome! Charlotte took all the stresses away from me so thank you to her and the whole team.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Once again

Once again, a fantastic experience leasing a car from PVG Ltd. Jono, Charlotte, and the team were incredibly responsive and helpful, answering all my questions with ease. Their service was top-notch from start to finish. I highly recommend them to anyone looking to lease a vehicle!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

What a mega company

What a mega company. Such a smooth and easy transition from my old car to my new one. Both Jonny and Charlotte were massive helps. Highly recommend Premier Vehicle

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Customer Service

An impressive range of premium cars to choose from and enquired and subsequently purchased a beautiful low mileage Porsche Panamera.
The customer service from Jonathan and Charlotte was superb, I was kept informed via WhatsApp and e-mail and any queries were handled in a friendly and timely manner.
I enjoyed the purchase experience and now it’s time to enjoy the car - thank you Jonathan and Charlotte.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Premier Vehicle Leasing Dream Team

The team at Premier Vehicle Leasing are extremely professional, knowledgeable and attentive. They kept me informed at all stages of the process. I would highly recommend the company for your leasing requirements. I would like to thank Charlotte and Elliott in particular.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing people and an…

Absolutely amazing people and an exceptional dealership! From start to finish, they made the process of sourcing my dream car so easy and seamless. The team went above and beyond to ensure I got exactly what I wanted, and I couldn't be more grateful. Their professionalism, care, and attention to detail made the experience stress-free and enjoyable. I can't thank them enough for making my dream car a reality! Highly recommend to anyone looking for a top-notch car-buying experience!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding experience from start to…

Outstanding experience from start to finish with premier vehicle group, Charlotte and Elliott went above and beyond and sourced me my dream car. The most trust worthy dealership and I would 100% recommend to anyone

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I would definitely recommend Premier Vehicle Group to anybody looking for a new car. Can’t fault this company at all. I dealt with both Elliott and Charlotte, Who were both amazing- friendly, professional and more than helpful throughout the whole oh my process. Felt more like I was dealing with fiends than a car sales company - 100% recommend!

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

5* company!

Great company!

From the 1st phone call with Jonathan telling him what I was looking for to collecting the car the team were fantastic. Charlotte organised the collection from Porsche & the full experience was very easy & quick.

Will definitely be back when we buy our next car.

Thanks again Jono, Charlotte, team PVG & also the team at Porsche

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

PVG experience

I was recommended this company via a great friend and colleague as I am a first time driver and I can honestly say working with this company has been so easy, a very friendly but professional experience and extremely helpful! I couldn’t recommend them more.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

What a company!

Thank you Premier vehicle group for sending me my dream car. Jono supported throughout the process and Tom was fantastic at helping when the car was slightly delayed due to them putting new wrap so it was good for me.

I cannot fault Charlotte at all and to be honest I can’t thank her enough for her support, her constant check ups and also helping me no matter what issue or query I have. Massive shout out to her for being amazing! She’s relentless when reaching out to me and always goes above and beyond to make sure I have the best service. More companies should have charlottes!!!!!!

Thank you guys, I can’t thank you enough for sorting me my car! Looking forward to having more cars from you in the future and also recommending family and friends!!! X

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Charlotte has helped me with multiple cars now. The service has been exceptional. When hiccups have arisen they have been overcome and she has always gone the extra mile to help me. Highly recommend!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Audi A5 hire purchase

I recently purchased an Audi A5 through Premier Vehicle Group, and the experience was nothing short of excellent. From start to finish, Charlotte and Elliott provided outstanding service, making the entire process smooth and stress-free.

They were both incredibly professional, knowledgeable, and always happy to answer any questions I had. They took the time to understand my needs and ensured I got the best finance package available. Their attention to detail and customer care really stood out, and I couldn’t be happier with my new car!

I highly recommend Premier Vehicle Group to anyone looking for a hassle-free and professional car finance experience. Thanks again to Charlotte and Elliott for their top-notch service!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service, team and experience

From the minute we made our initial enquiry, Elliot went out of his way to make us feel comfortable and showed us around the car we'd had our eyes on, answering all our questions. Charlotte was then my main point of contact when sorting the collection and paperwork, and was nothing short of excellent with her service. She was quick to reply to any questions, friendly and adaptable when I needed to rearrange collection. Both went out of their way to communicate with my dad and brother, and I'm so impressed with how lovely they were with my pops.
Car is, of course absolutely outstanding - driving it is an enjoyable experience and definitely an upgrade on my previous. Hopefully we'll be back with the team in a few years when we're due our next upgrade.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Jag fpace

Amazing - Tom and the team where polite and communication was just how it should be. Pleasure to do business with

January 23, 2025
Rated 5 out of 5 stars

Highly Recommend

It has been a pleasure dealing with both Jonny and Charlotte for the purchase of my sons car. Jonny managed to find the exact car he was looking for at a good price. Charlotte was extremely helpful and friendly ensuring the purchase went smoothly and the car got delivered as quickly as possible at a convenient time. The car is just perfect and we couldn't recommended their service enough. We will definitely be back and telling our friends and family to get in touch when they next need a car. Thanks very much.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient and excellent service

Jonny quickly found the exact car I was looking for with all the added special features that I was after. The process was really smooth, and Charlotte was very helpful with making sure all things regarding the delivery of the car and any finance contracts etc were sorted and explained. To anyone in need of a new car I highly recommend this company.

January 22, 2025
Unprompted review

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