Premium Blinds UK Reviews 391

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Omg appalling service had a guy come to my home to measure for a quote on the 17/3/26 and I’m still asking and waiting for the quote only to be told they have to get it from the guy who came out . Now... See more

Rated 1 out of 5 stars

I had blinds installed by a man named Asif, who claimed to be both the owner of the company and the fitter. He provided a one‑year warranty and even recommended the electric blinds himself. The rem... See more

Rated 5 out of 5 stars

Excellent service. A rep came out on 1st April to measure up, I chose premium black-out verticals with a great 5 year guarantee and they were fitted earlier today by a very polite young man in less th... See more

Rated 5 out of 5 stars

Excellent service from initial measurement booking with Charlotte who advised what was best for us to the fitters who did a nice tidy job. Was even completed a week earlier than was planned. Will be u... See more

Company details

  1. Home & Garden

Information provided by various external sources

Premium Blinds UK was created to make it easy for you to decorate your home with today's latest styles, colors, and designs. We don't think you should have to wait for a sale when you can shop with us and know that you'll always get the best prices every day of the year!


Contact info

3.2

Average

TrustScore 3 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is DEAD

This company is DEAD.

If you visit their showroom, it is fully shuttered and all their vans have had their logos removed. Nobody has been seen in their other site in Rayleigh for days.
Last week, when we chased yet again for an update on our order which was placed in March, the company was closed for the whole week for staff training (presumably to take the logos off the vans).
Funny that they had previously promised us a home visit that week. All part of a carefully thought-out plan.

No doubt a new company will soon arise from the ashes with the SAME directors, premises and vehicles having written off all their debts. Beware any Blind company trading from Unit 7a, Eldon Way Hockley

We have reported the company to the Police Fraud line

June 16, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Dudley customer

From the time I had seen the advert on Facebook and to the the date of installation were all within 2 weeks. so fantastic speedy service. The agent B was very friendly and extremely helpful and tried to keep to my budget . The only negative reason iv not given 5 stars is because the advert saying 3 blinds for £79. Isn't realistic my 3 came to just over £200 . I will Deffinetly use them in any future blinds I need and highly recommend them

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Ive wasted my time taking the agent (Ali) for measurements and Ive not been given a quote despite chasing for two days straight. I was told they would send it across via email as he couldn’t get ahold of his manager to give me price there and then which was also weird being it was late on Sunday.

Seems to be a lot of red flags with this company from the get go. No proper notice given even despite asking for an hours notice before they come. No real name or even number of the agent given despite asking and no quote either. Ive given up chasing. If they can’t be arsed to do business it’s a red flag. Either they are a dodgy company or can’t keep up with demand either way it’s very poor and telling!

Judging by other reviews i think ive dodged a bullet.

June 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible Experience!!

Salesman came to measured the dimensions of my window, when I said I would get back to him by the end of the week he became extremely pushy felt incredibly uncomfortable. I wouldn’t recommend this company the reviews on Google are very misleading clearly being manipulated. Had I read the reviews on Trust Pilot would never have allowed them to come to measure up.

April 21, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 4 out of 5 stars

The guy who came to measure did not…

The guy who came to measure did not measure properly so when the fitter came he had to do more work so that the blinds would fit maybe he was in a rush but the fitter and me also was a bit disappointed overall the outcome of it I absolutely love my blinds the fitter did an amazing job with them , he was very quick at fitting them up and he even helped take down my old pelmets thank you very much

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

We recently had Premium Blinds fit…

We recently had Premium Blinds fit blinds for our house, and unfortunately, our experience was disappointing. The person who took the measurements was not approachable and came across as rude. Additionally, the price advertised on Facebook was not the same as the final quote after measurements were taken.

The blinds were not measured properly, resulting in steel rails that are too short, making it difficult to open the door properly—something we never experienced with our previous blinds. When we raised this concern, the response we received was, ‘Thank you for the images. The blinds are correct and fit for purpose. Unfortunately, we wouldn’t be able to do anything to eliminate this problem. When having vertical blinds on a door, this can happen.’

We expected a more professional and customer-friendly approach to resolving the issue. Unfortunately, our experience did not meet our expectations.”**

March 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look