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Premium Car Buying Service Reviews 

1,410
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and representatives for being extremely polite, professional, and welcoming during every interaction. People also appreciate the transparent communication, fair pricing, and overall efficiency of the transaction process. Consumers consistently note that the team goes above and beyond to ensure a pleasant experience without any pressure. Though some reviewers experienced unexpected price reductions or deductions during the final vehicle appraisals. A few customers felt that initial valuations were sometimes lowered or negotiated down on the day of collection. Some individuals additionally mentioned that minor issues discovered later led to frustrating adjustments before finalizing the sale.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting professional, friendly, and respectful service... See more

Service

Customers had positive experiences with service, noting that staff members were extremely professional,... See more

Price

Clients share positive opinions on price, reporting that fair offers were paid and deals were easily struck.... See more

User experience

Consumers find user experience to be highly satisfactory, reporting a smooth, quick, and hassle-free process... See more

Product

Reviewers highlight ambiguous aspects of product, noting both thorough inspections and unexpected criticisms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Premium Car Buying Service was very good to deal with. Abs was our contact and he was extremely friendly, professional and thorough. It was a quick transaction and although we ended up getting less th... See more

Company replied

Rated 5 out of 5 stars

Conor was excellent in his communication skills, made all so easy and responded in very good time. When Conor and Ian arrived they were punctual, smart and professional but friendly as well. They... See more

Company replied

Rated 5 out of 5 stars

Despite eventually not completing the sale of my Mercedes with PCBS it was still a 5-star experience. I never felt under any kind of pressure during my dealings with them. Ellie, their staff member, w... See more

Rated 5 out of 5 stars

Good service and polite approach from both Ruben and Alan. Fair appraisal to the vehicle and negotiation was relatively easy. Would recommend o er we buy any car ! For sure .

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Sell your car today with Premium Car Buying Service. We don't charge admin fees and offer same day payment for free. Save your valuable time when we visit you. It means we know facts like how much extra a limited edition is worth. Or whether a certain colour is in particular demand. Or how much those extra features you’ve lavished on your car have cost you – and how much value they’ve added. Or even whether it’s a particularly good time of year – for example, cabriolets are most popular in spring and summer, while for 4 x 4s it’s winter. Essentially, we review each car on its merits, and take all relevant factors into consideration. This is priceless knowledge that no computer can replicate. And it’s reflected in the price we pay. PremiumCarBuyingService.com unlike our competitors we won’t give you a valuation based on an automated system. We use our experience and knowledge of our vehicle specialists. Contact us now on 0330 822 7081 for a personalised quote and experience the difference for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,410)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charming fello by the name of Abs

Charming fello by the name of Abs. He was very good to deal with. He knows his business and told me things i didnt know about my car.

May 16, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Today I saw Abs

Today I saw Abs, he is a very nice person. He really helped me to sell my car. He went above n beyond to make the deal done. I am really happy with his customer relationship. I’ll recommend him to my friend and family to buy m sell their vehicles,

May 15, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated. Your recommendation means a lot to us.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Wayne and Ian were great to deal with…

Wayne and Ian were great to deal with and very knowledgeable. Thanks for the transaction.

May 14, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Reuben and Alan were very helpful and…

Reuben and Alan were very helpful and professional and made selling my car very easy and hassle free, I recommend to anyone selling their premium cars

May 14, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you very much for taking the time to leave us a lovely 5-star review. We truly appreciate it and are delighted to hear that you had such an easy and hassle-free experience. Your recommendation means a lot to us.

kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Sold my Mustang to Premium Car Buyers…

Sold my Mustang to Premium Car Buyers it was so easy the 2 guys who came Ash and Paul were professional and a pleasure to deal with. Would definitely recommend this company.

May 13, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your wonderful review! We’re delighted to hear that Ash and Paul provided a professional service. We truly appreciate your recommendation and your kind support.
We’ll be sure to pass along your compliments to the buyers, they will be thrilled to hear such positive feedback.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Fantastic experience in selling our car…

Fantastic experience in selling our car though Abs. Good communication throughout the process and a pleasure to deal with. All very straight forward and happy we chose to sell through Abs.

May 13, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you so much for the great feedback! We’re thrilled to hear that Abs made selling your car such a positive experience, we really appreciate your support. We hope to see you again soon!

kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Good experience overall

Good experience overall ! Fast payment, but like any other dealer looking to desperately drop the price for any little silly things
Abs was a very thorough on his job and very friendly!

May 12, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you very much for taking the time to leave us a positive review, we really appreciate it and we're so happy to hear that you’ve had a pleasant experience.
We hope to see you again in the future!

Kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Abs was great!

We were very happy with the service we received from Abs. Very thorough in his work which gives us confidence to also buy from here!

May 12, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you so much for the great feedback! We’re thrilled to hear that Abs made selling your car such a positive experience. We hope to see you again soon!

kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Conor came to collect my Volvo and…

Conor came to collect my Volvo and handled everything really well. He was professional, friendly, and made the pickup quick and easy.

The final price was a bit lower than the initial quote due to an issue with the car, but he explained the reason clearly and I was fine with accepting it.

Overall, it was very nice and made it a hassle-free experience.

May 11, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you so much for your fantastic review! We’re delighted to hear that Conor provided a professional, friendly, and hassle-free experience. It’s great to know you were happy with the price and that everything went smoothly and quickly. Your recommendation is truly appreciated!

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Conor was excellent in his…

Conor was excellent in his communication skills, made all so easy and responded in very good time.
When Conor and Ian arrived they were punctual, smart and professional but friendly as well.
They checked over the Bentley and we went for a short drive to confirm how she drove.
The paperwork was quite simple and the offer acceptable. Th money came over in minutes.
Excellent company to deal with and Conor and Ian were brilliant ambassadors for the company.

May 8, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you so much for your fantastic review! We’re delighted to hear that Conor provided a professional, friendly, and hassle-free experience. It’s great to know you were happy with the price and that everything went smoothly and quickly. Your recommendation is truly appreciated!

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Good selling experience

I met with Abs today to look over and review my car for a purchase. He was super personable, polite and respectful. Not always an easy negotiation, but he made it super simple and straightforward to get the deal done. Thanks Abs.

May 8, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you very much for taking the time to leave us a lovely 5 star review, we really appreciate it and we're so happy to hear that you’ve had such a pleasant experience.
We hope to see you again in the future!

Kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

I Sold my wife’s car with Premier Cars…

I Sold my wife’s car with Premier Cars Ltd. The service provided by the company was excellent. I was contacted by Ash and he arranged to visit to provide me with a quote for my wife’s BMW 2 series convertible. I believe whatever car they provide a quote for is just like any other service you want a good price and they want to purchase for as little as possible. I was happy with price I got compared to what the dealership were offering. So make sure you do your homework. They treat you with respect and I was happy with the service and price I received.

May 7, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you very much for taking the time to leave us a lovely 5-star review. We truly appreciate it and are delighted to hear that you had such an easy and hassle-free experience.

kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Wayne and Alan did a great job

Wayne and Alan did a great job. A smooth sale of our car at more than our local dealer offered. I would recommend.

May 7, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Thanks to Wayne & Alan top service

Thanks to Wayne & Alan top service

May 7, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Straightforward Sale with friendly team

Turned up at house, a thorough look at car including diagnostics. Then a negotiation
I got close to what I wanted and paperwork exchanged and car taken away. A straightforward and transparent experience
Team were friendly and wanted to do a deal.
Would recommend

April 29, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 1 out of 5 stars

I wouldn’t bother with this guys.

I wouldn’t bother with this guys.
They are no different than webuyanycar.
They will try to find anything just not to pay the price they quote.
They quote £15k for my car and they want to pay me £11.5 k with only the reason they know the engine for my car is not reliable even the car is driving perfectly and is not any fault show on the dashboard.
They will expect your car to look like new even if is 6-7 year old.
My advice is do not waste your time and sell it on private.

May 6, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for taking the time to leave your feedback, we really appreciate your comments. We provide guide prices based on the information given by our customers, which is why we discuss every vehicle in detail prior to appointments—to help avoid any disappointment and save time for both parties. We’re sorry if the offer wasn’t quite what you expected. Please remember that our service is completely no-obligation—if any part of the process doesn’t feel right for you, you’re under no obligation to sell to us.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Efficient friendly service from Wayne…

Efficient friendly service from Wayne and Stuart.

May 6, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

Abs was a very good guy he looked after…

Abs was a very good guy he looked after the sale of the car. I was delighted to be dealing with Abs. In comparison to other companies, this company is by far much better.

May 6, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you so much for the fantastic feedback! We’re delighted to hear that you felt our approach stood apart from the usual car-buying experience. Providing an honest, fair, and personal service is exactly what we strive for, and we really appreciate your recommendation.
kind regards
Premium Car Buying Service

Rated 5 out of 5 stars

Wayne and Ian were very professional…

Wayne and Ian were very professional and a pleasure to do business with

May 2, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

Rated 5 out of 5 stars

I’d like to thank Conor for his…

I’d like to thank Conor for his professional and positive approach to his work. We received a fair price for our car. The payment and collection of the car went smoothly. I highly recommend him.

May 1, 2026
Unprompted review
Premium Car Buying Service logo

Reply from Premium Car Buying Service

Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.

Kind regards,
Premium Car Buying Service

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