Prepaidzero Reviews 171

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I used this to have data for a work trip on the Caribbean and it worked perfectly. The set up was easy and quick and I had no issues with connectivity whilst travelling.

Rated 5 out of 5 stars

Purchased a 20 day unlimited esim for Japan for best price I could find online. Confirmation with QR code arrived immediately. When trying to install on iPhone XS Max it failed. Contacted the help des... See more

Rated 4 out of 5 stars

Easy to use Simcard service, multiple trips to USA, always reliable. Used in 2024, 2025 and will do so again for our trip to Florida starting 25th of April.

Rated 4 out of 5 stars

Applying for the Esim was very easy. However, last year I received the USA phone number a few days before the effective date. this year it turned out on the day of entrance. That was a bit confusing,... See more


Contact info

4.1

Great

TrustScore 4 out of 5

171 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Forget PrePaid Zero

Data did not work in USA nor did phoning to Europe. Only calling within USA worked. I asked for help on February 22 (after experiencing these problems for 4 days) and now on March 3 nobody has contacted me.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

A happy customer

This was the second time that I've ordered an e-sim for the US. The first time, everything went great. You order the esim and you receive immediately a QR code. The first time I only installed it after arriving in the US. The second time, I installed it before arriving. Unfortunately something went wrong in the beginning so I couldn't make connection. With the hotel WIFI, I contacted the customer service and after an hour, everything was working fine and no problems ever since. So, even if it doesn't work fine from the beginning, they have a very good and quick customer service. I would still order my esim here.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

ESIM USA

I purchased the e-sim (unlimited data, local calls and calls to The Netherlands) for a three week vacation in the South-West of the US.
The voucher was send very quickly and I activated the SIM just before leaving. We arrived in the US, and we had immediately access to the T-Mobile network.
Throughout the whole period, the sim worked almost perfect. Only on two occasions, we received a text from T-Mobile that we ran out of data. After switching to airplane mode and back, everything worked fine again.
Next time, we will certainly purchase thus esim again.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a eSIM with unlimited data and…

I bought a eSIM with unlimited data and unlimited calls for my trip to the US this summer. When I got back my phone provider charged me 90 euros for calling in the US even though I bought the eSIM with unlimited calls. So I won’t recommend Prepaidzero if you don’t want to pay for the service you won’t get.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Top site

Fast respond, top products. Easy to use and step-by-step instructions.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Works great!

We used the e-sim during our holidays in the USA and Canada. Our mobile phone was connected to the car via Apple Carplay and we used it for navigation and streaming music. The reception was in general good apart from some remote areas. The instructions need some improvement: turn roaming ON if you leave the USA and enter Canada.

September 11, 2024
Unprompted review

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