Four stars, because I'm being constantly logged off, when I follow to review link, I received. I would like to post the review I was invited to, with my Gmail address, that is verified, not with the o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like trust pilot, this has been my first experience with the platform. The pending review is interesting. Maybe to ensure no slander, which is smart. Hopefully not eliminating honest experiences. It... See more
Trust Pilot Is a great place to go to for genuine reviews on things. Maybe before purchasing products or it could be a new product your not quite sure about? You can rely on genuine reviews from rea... See more
Very happy to see that Trust Pilot got the review and published it to make others aware. I wouldn't like anyone else making the mistake of not checking the label for info. Although I think it should r... See more
Company details
Trustpilot began in 2007
Written by the company
- with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York
Contact info
Pilestraede 58, 5th floor, 1112, Copenhagen K, United Kingdom
- https://help.trustpilot.com/s/contact-us
- trustpilot.com
4.4
Excellent
497K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome
Awesome. I always refer to Just pilot for a good point of reference for services.
May 26, 2026
Made a review
Made a review, received email acknowledging review. Clicked on "see your review" but it was not there. I did go through them twice and even exited email and tried to again,still nothing
May 26, 2026
Trustpilot does give confidence that…
Trustpilot does give confidence that what the receiving experience is - is honest enough from that user experience
May 26, 2026
ȚrustPilot what a joke!!
ȚrustPilot what a joke!!! about a month ago I wrote
about my experience regarding Octopus Energy. I recently changed my suppliers from British Gas who were absolute disaster from start to finish to and that’s why I switched to Octopus.
They sent me an email asking if I would like to leave a review of my experience with the change over so I did .
I wrote how happy I was with the change over and how helpful the staff were and how glad I was with all the service I was given. Then a couple of days ago I was informed that my review was not going to be published because their AI system didn’t agree with what I had written??? when I asked them on more than one occasion what was in the review that their AI system didn’t like they couldn’t give me an answer which makes me wonder are their email replies written by Trustpilots AI system??? I was led to believe that TRUSTPILOT is for writing honest reviews about your experience with companies /Business etc .. that you have used so other people can get an idea of how good or bad the latter are ? I’m curious now if this review makes it???? i very much doubt it but we’ll see!
May 26, 2026
Unprompted review
Taken down my review (for another…
Taken down my review (for another Website) for some unknown reason; stating that ‘I had violated a rule’ (when I clearly didn’t). And when I reached out to them kindly by email (providing proof that I had indeed - and my order was genuine and nuanced); I immediately received a response saying ‘As this decision is final, we now consider this matter closed’. 😒— Not a very professional response, is it? 🙁
May 26, 2026
Unprompted review
It was pretty much what i expected.
May 26, 2026
you make things happen live.
May 26, 2026
excellent app
May 26, 2026
GOODDDDDDDDDD
May 26, 2026
simple & easy to review
May 26, 2026
Trustpilot is reliable.
May 26, 2026
Unprompted review
⭐⭐⭐⭐⭐ A vital megaphone for consumer…
⭐⭐⭐⭐⭐ A vital megaphone for consumer accountability
In an era where companies can easily ignore support tickets and sweep valid consumer complaints under the rug, Trustpilot is an absolute equalizer.
I am currently navigating a complex compliance dispute with a massive affiliate platform over unpaid rewards and fabricated tracking data. When a company's internal support team decides to stonewall you, shut down your tickets, or go completely silent, Trustpilot provides a secure, public forum where your voice cannot be silenced or hidden by the very company you are attempting to hold accountable.
It forces corporate transparency by making these disputes visible to the public. If you need a megaphone when a company tries to hit the mute button, Trustpilot delivers exactly the leverage you need as a consumer.
May 26, 2026
The service and everything thing on the…
The service and everything thing on the email explains what you need to know
May 26, 2026
Trustpiliot is a service I depend on to…check companies reviews and service records!!!
Trustpiliot is a service I depend on to check companies quality and service records. I find them very reliable!!!
May 26, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
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Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.