We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more
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Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.
60 29th St #343, 94110, San Francisco, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to get support, and there is typically a delay of some number of minutes before there is a chat response. Once you get a response, there is good follow up and follow through. We liked the fact that Pressable leverages WordPress expertise from WordPress since they are part of the WordPress family. JetPack is provided for free. After a month we decided to purchase the yearly plan.
It took me a while to determine how WP and Pressable work and how the Elementor interface worked. Also had problems finalizing my Pressable site name with my domain, but it's all good now. I needed to achieve a beginner's re-climatization with block building a site, as well.
it was easy to setup, all features needs almost there all together with high performance
Outstanding Partner and Company. We highly recommend them for hosting!

Reply from Pressable
Overall a good experience, good support. Would be nice to have more performance for network installs :)

Reply from Pressable
Generally a pretty good web host. Makes Wordpress fairly easy to use. Only gripe is that their description of the backstage and sandbox sites say they can synchronize with the live site with a push of a button. When you get into the help files, though, they say that the sites are pushed, not synched. Not the same thing.

Reply from Pressable
Pricing change substantially from originally quoted proposal - Moved to your competitor providing similar services and server for less than 1/3 your proposed new price.

Reply from Pressable
I love the higher tier support, sales and automattic team. The migrations team doesn't read the entire communications and creates a lot of hiccups along the way.

Reply from Pressable
Irvin was very patient, helpful, understanding and really made the switch from my previous web host to this site very easy. He was knowledgeable and took the time to figure out what was needed. His explanations were detailed and easy to follow, and when there was something that I didn't understand, he explained to in a way that made it easy to understand.

Reply from Pressable
Great support and great tools.
I would recommend however that you consolidate dashboards. As an Agency partner I have 3: Pressable, Jetpack and my Agency board. These should be one dashboard where I can get to anything I need.

Reply from Pressable
Amazing host!! Customer service is phenomenal! They responded right away when I was having a problem. Walked me thru each step and then followed up the next day to make sure everything was still okay. You really could not ask for a better hosting company. So glad I decided to use Pressable.

Reply from Pressable
Excellent server performance with all the most important wordpress tools available at your fingertips.

Reply from Pressable
I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was the outstanding customer support I received when I went live. Their team was responsive, helpful, and made the entire process seamless. It’s rare to find a hosting company that treats you like more than just another account. Pressable did that and more.
If you're looking for reliable hosting with real people who care, I highly recommend Pressable.

Reply from Pressable
Good speed, and fast support. Unfortunately large restrictions in regards to configurating the hosting enviroment, and support was equite evasive on the topic. Could have saved us both a weeks time! Colaborator access took multiple days to setup properbly, mostly because support told us it was all good but told colabs they had to be granted access. After 5 days time of back and forth we gave up and moved on to Kinsta. Then everything worked flawles after a couple of hours. For more plain vanilla sites, pressable will probarbly work better, just be prepared to share admin login with colabs :p

Reply from Pressable

Reply from Pressable
Excellent and personal support. Dashboard and products are easy to manage — a must for your WPP and Woo hosting!

Reply from Pressable
Pressable has probably the best hosting service support!
They are quick and responsive, and their answers always come with actual solutions.
We are migrating 10 of our clients website, no doubt the websites are working much faster, automatic backups made us so confident, the infrastructure is most secure you can find, we highly recommend their service. We thank Automattic too for driving us here.

Reply from Pressable
I was really disappointed with Pressable. I signed up for a 50 site account, which is $540 or so / month. It was nice that they transferred my sites for me, though they also put up a maintenance screen on the existing ive sites, without us having previously discussed that. Immediately though, Pressable's caching system didn't work with my sites. They blamed the custom themes, most of which had been running -- with caching working perfectly -- on SiteGround servers for years, and many of them going back to an old WP Engine account, where again, I had no issues with caching. I put in over 30 hours trying to work around their caching system, and that was just for three of those sites. I ended up switching back and abandoning the whole thing. What a waste of time for me, and honestly I have rarely been as disappointed in a hosting company's support level. I would rank it just barely above GoDaddy support. :(

Reply from Pressable
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