Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. #24 of 62 best companies in Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Irvin was super helpful with helping me…

Irvin was super helpful with helping me correct my DNS records! Extremely responsive and knowledgeable!

February 28, 2024
Unprompted review
Pressable logo

Reply from Pressable

You made our day, Savannah! Thank you for taking the time to share this wonderful review. We'll make sure Irvin gets extra high fives today. Press on!

Rated 5 out of 5 stars

Helpful and reliable support for agency operators

Every time I need help with something related to one of our website, the staff helps resolve it quickly. It's consistent and really helps us manage dozens of critical client websites for our agency.

February 16, 2024
Unprompted review
Pressable logo

Reply from Pressable

Thank you very much, Craig! You made our day! We are grateful for the trust you put in us to ensure your sites are fast and secure. Press on!

Rated 5 out of 5 stars

Top rated company, never disappointed me

This company is outstanding. Never seen such a company that helps customers with everything. Normally a hosting company sends a copy-paste message and doesn't help. Pressable is one of the companies that help and fix things in some cases for you so you don't have to wait or do difficult tasks. I'm really happy with this company and host two of my concepts there.

Im customer for 1,5 year now and still give 5 stars!

February 11, 2024
Unprompted review
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Reply from Pressable

Tom!!! Thank you VERY much for taking the time to write this review for us!

We love working with you and we're incredibly grateful for the trust you put in us to help you manage your WordPress sites. We appreciate you! #PressOn

Rated 5 out of 5 stars

He was incredible and patient with me

He was incredible and patient with me! I could not have done it without him taking me through each step!

February 9, 2024
Unprompted review
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Reply from Pressable

Thank you very much for taking the time to share this with us, Laurel! We appreciate you!

Rated 4 out of 5 stars

Solid choice, with limitations

Reasonable UI. Good performance. No upcharge for multisite. Above-average tech support.

Downside: very outdated login/security options: no requiring SSO and no passkeys/security keys. Separate shell accounts for each site.

January 12, 2024
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Reply from Pressable

Thank you for taking the time to leave us a positive review, Paul! We also appreciate your feedback regarding our login/security options and will be taking them back to our dev team for further review. Press on!

Rated 5 out of 5 stars

Switched to Pressable Two Years Ago - Five Stars!

I moved my entire portfolio of websites to Pressable over two years ago. Their customer service is without question the best that I have ever experienced. The live chat support team are 100% engaged with me when I'm explaining issues. No stock or auto responses, just well thought out solutions immediately implemented. I would highly recommend WordPress developers, especially Divi theme users, to check out Pressable.

January 25, 2024
Unprompted review
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Reply from Pressable

Thank you VERY much, Joe! Can we clone you?! We love working with you and we appreciate you taking the time to leave us such a lovely review too!

Rated 5 out of 5 stars

So. Beautiful

Plz one more work more work strong

January 25, 2024
Unprompted review
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Reply from Pressable

Thanks so much! We're so glad you’re enjoying it. If there’s anything else we can help with just say the word. We’re always here and happy to support! 💪

Rated 5 out of 5 stars

Pressable's customer service is…

Pressable's customer service is amazing.
Tarhe was so helpful and walked me through pushing a site live for the first time. So impressed!!

January 22, 2024
Unprompted review
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Reply from Pressable

You made our day, Melissa! We're giving extra high fives to Tarhe too. Thanks for trusting us with your business!

Rated 5 out of 5 stars

Mubashir went above and beyond to…

Mubashir went above and beyond to assist me with my website migration issues.
I am truly impressed.

January 20, 2024
Unprompted review
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Reply from Pressable

We are so happy you're with us! We made sure to give Mubashir extra kudos too. Thanks for taking the time to leave us a lovely review!

Rated 5 out of 5 stars

Cost effective and good service

good service and good customer service

December 19, 2023
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Reply from Pressable

Thank you so much for taking the time to leave us such a lovely review! We appreciate you!

Rated 5 out of 5 stars

Great support

November 15, 2023
Pressable logo

Reply from Pressable

Thank you very much, Charlie! We are grateful for your kind review and for the opportunity to support you!

Rated 5 out of 5 stars

Simply Incredible

Incredible support. Top notch tools. Excellent speed and reliability. I could not recommend Pressable more.

October 25, 2023
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Reply from Pressable

Your kind words mean the world to us, Neil! Thanks for trusting us with your business!

Rated 5 out of 5 stars

Pressable has great customer service!

Pressable.com has really thoughtful and helpful customer service that has helped me even beyond their mandate as a company, at times. I'd recommend them to anyone.

August 31, 2023
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Reply from Pressable

Thank you very much, Jonathan! We truly appreciate your kind words and we are grateful to get to work with you on your WordPress websites. Press on!

Rated 5 out of 5 stars

Very easy to use. And, great support.

Setting up my WordPress website was easy with Pressable. It's been a long time since I've used WordPress, and I was conscious of all the security issues that come with it. Pressable handles everything regarding this, which is why I went with them. And, the fact JetPack is included.

August 3, 2023
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Reply from Pressable

Thanks Ketan! We are honored you've entrusted us with your WordPress website and we're thrilled to hear you're enjoying the service. Press on!

Rated 5 out of 5 stars
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Reply from Pressable

Thank you, Matthew! We are dedicated to providing the best customer service possible, so your words really do mean the world to us. Press on!

Rated 5 out of 5 stars

I highly recommend them!

Each time I need something, even on weekends, the service is prompt, accurate and gracious. I highly recommend them!

August 26, 2023
Unprompted review
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Reply from Pressable

Thank you very much for such a kind review, Ken! We are devoted to providing an excellent support experience, so this means the world to us. Press on!

Rated 5 out of 5 stars

I am super impressed with the customer…

I am super impressed with the customer support - technical support from pressable. They made it super easy to migrate my site and work out all the early glitches that were expected when changing ip addresses, etc.

July 20, 2023
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Reply from Pressable

Your kind words mean the world to us, Dr. Haley! Thank you for trusting us with your business and for taking the time to give us a positive review. Press on!

Rated 5 out of 5 stars

I completely made a hash of my…

I completely made a hash of my migration and corrupted my site on both sides but the pressable team, once again, were able to quickly diagnose and restore my site to its former glory! Love pressable, would never go anywhere else.

July 25, 2023
Unprompted review
Pressable logo

Reply from Pressable

We would never want you to go anywhere else either! We love that we were able to assist you in such a stressful moment and we're grateful to get to continue working with you on your WordPress sites. Press on!

Rated 5 out of 5 stars

Zach was incredible

Zach was incredible

July 20, 2023
Unprompted review
Pressable logo

Reply from Pressable

Love to hear it—Zach is a rockstar! 🙌 We’ll be sure to pass along the shoutout. So glad he was able to help! Let us know if there’s anything else you need.

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